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Lia Toyota of Colonie

Schenectady, NY

4.8
893 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 893 reviews

October 25, 2024

Very friendly staff with a warm and inviting atmosphere, speedy with the overall purchase process More

by nickdecowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Oct 25, 2024 -

Lia Toyota of Colonie responded

Congratulations on your new Toyota, Nick! We're thrilled you enjoyed a pleasant and supportive buying experience with us, and we appreciate your outstanding feedback. We wish many happy travels to you in the new ride, from all of us at Lia Toyota!

October 23, 2024

The sales consultant I worked with at Lia (Mike Digioia) could not have been nicer and more helpful to work with. The entire process went very smoothly and I didn't feel pressured at all. I could not be h More

by lmtea120
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Digioia
Oct 23, 2024 -

Lia Toyota of Colonie responded

Thanks for taking a moment to give us the highlights of your dealership experience with Mike! We're delighted he was dedicated to your complete satisfaction. Congrats on the new Corolla! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota.

October 21, 2024

Have always received excellent service , the employees here are very nice and knowledgeable and take the time to answer your questions. More

by trbanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Oct 22, 2024 -

Lia Toyota of Colonie responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

October 18, 2024

Arianna was very pleasant and helpful and made me aware of their special service plans. She also kept me informed of the status of service on my vehicle while I waited. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Oct 18, 2024 -

Lia Toyota of Colonie responded

Steve, We are grateful for you leaving Arianna this extraordinary review! We are pleased to know that Arianna was very pleasant and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 15, 2024

Sarah Richards was very helpful. I will continue requesting her for when I have to bring my car in for service. More

by mantenucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Oct 15, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know Sarah and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

October 11, 2024

I wouldn't go anywhere else. Very knowledgeable and courteous. Always a nice selection of vehicles and most helpful in getting me into my new car.! More

by Judith Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Tanski
Oct 15, 2024 -

Lia Toyota of Colonie responded

Thank you for your positive review, Judith! We sincerely appreciate your thoughtful assessment of our awesome dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs.

October 10, 2024

Service advisor Sharon rose was great. My car was serviced very well. I am very satisfied. Just the price us high for me as I am retired More

by ojbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonrose Hariprasad
Oct 11, 2024 -

Lia Toyota of Colonie responded

Thank you for reporting on the exceptional work Sharonrose and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota!

October 01, 2024

I have been going to Toyota for many years. The service is thorough and the customer service agent explains in terms I understand. I find Justin Cole’ s management teamto be excellent and knowl More

by dmcallister47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Oct 02, 2024 -

Lia Toyota of Colonie responded

Thank you for taking a moment to share positive feedback on Justin! We truly appreciate hearing from people who have been helped by our amazing team. We hope to continue serving you for many more years to come.

September 19, 2024

It fixed my headlight and mud guard and performed a review if systems for my Camry. More

by Tode100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 20, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

September 13, 2024

Sarah Richards - best service writer I have had in many years. I stopped going there due to poor service and arrogant condescending behavior from service writer at that time. Because Sarah was extremel More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 13, 2024 -

Lia Toyota of Colonie responded

KP, thank you for recognizing Sarah's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Sarah and the Lia Toyota team may serve you.

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