Lia Toyota of Colonie

Tomas Potterburgh moved very fast to get the auto I needed Did not waste my time in the purchase moved quickly to close the deal and deliver the auto. They realized some people do not require time to purchase Did not waste my time in the purchase moved quickly to close the deal and deliver the auto. They realized some people do not require time to purchase a car. More

Helpful I wont go into to much detail but I Had a problem I was unhappy with and I got the help needed. Thank you very much. I wont go into to much detail but I Had a problem I was unhappy with and I got the help needed. Thank you very much. More

WORST CUSTOMER SERVICE 🚨 🚨 Terrible customer service!!! DO NOT do business with these people. 🚨🚨 I’ve given them so many chances to redeem 🚨 🚨 Terrible customer service!!! DO NOT do business with these people. 🚨🚨 I’ve given them so many chances to redeem themselves and tried to be understanding. It’s not one bad apple, it’s all of them!! ?? They lied about how much the lease would be. Then when I came into take delivery on the vehicle the amount per month was more ?? when my mother purchased from you, you forgot the trailer hitch ??got called back to redo paper work because they messed up processing the lease and had to redo all over again. Was offered nothing for my trouble. ?? when a friend of mine bought the Tundra from you, you messed up the front bumper ?? When I dropped my car off for service and needed a shuttle ride to my job they left without me and were suppose to let me know when shuttle arrived. This made me late for work ??the Leased car I got last April already blew a headlight. Replaced it and the headlight went out AGAIN. Since it was a deeper issue with the whole headlight and not just a bulb they are now trying to get me for $600+ in repairs blaming it on me. ?? They say they will call back and never do. (Still waiting btw) 🚨🚨🚨they do not care about you once you make a purchase. 🚨🚨🚨Again do NOT do business. You will regret every bit of it. I can promise you that 🚨🚨🚨 More

Straightforward First, your "Write a Review" page is annoying. I had to search more than one button to find this page. Brent Livingston was straightforward and fort First, your "Write a Review" page is annoying. I had to search more than one button to find this page. Brent Livingston was straightforward and forthcoming with me during my buying time for a new Prius. His manner was respectful and he answered my concerns well. He is clearly knowledgeable about Toyota products. Now about LIA Toyota as a dealership: Please do not pressure customers as you did me by giving me "...until December 15th" to take advantage of a discount deal. I had to commit more than 2/3 of my entire yearly NET income! Just state that a discount is subject to "First come, first served." That is enough pressure without alienating people who want to buy a car. Thank you, William D. Gordon More

Lia Toyota PF Colonie Such an enjoyable experience at Lia Toyota of Colonie. Brian Rae provided truly exceptional service and was a pleasure to deal with. Such a seamless Such an enjoyable experience at Lia Toyota of Colonie. Brian Rae provided truly exceptional service and was a pleasure to deal with. Such a seamless purchase. Best, Carmen Maciariello Jr More

Mike West was a pleasure to work with. Mike West and the Lia Toyota business office were a pleasure to work with. No hard sell, factual and low key. I checked multiple local dealers and on Mike West and the Lia Toyota business office were a pleasure to work with. No hard sell, factual and low key. I checked multiple local dealers and on line and list prices were competitive and final price was fair. The business office (Aaron) was very helpful pulling all paperwork together and with my credit union. More

Brian Rae is the guy to meet I wasn't even in the market for a new car and when I stopped in just to browse I met Brian Rae. Brian asked me a few simple questions and then found t I wasn't even in the market for a new car and when I stopped in just to browse I met Brian Rae. Brian asked me a few simple questions and then found the car that I would want to be in within the next few years. I told him I just stopped in to get my Thanksgiving Turkey coupon and really didn't want a car payment. He wasn't pushy and understood, After a few weeks of Brian just keeping in touch, he offered me a deal that I couldn't refuse. The trade value he gave me was incredible, the price on the new car was incredible and the financing percent was incredible. I couldn't say no. Thanks Brian! Now I'm driving in a Toyota Highlander with a deal that I could not believe he could accomplish. More

From Totaled Car to a leased RAV 4 in 15 minutes. Thanks to Joshua Cornwell for getting me in a new lease car in about 15 minutes He knew all about the car the options I had between buying and lea Thanks to Joshua Cornwell for getting me in a new lease car in about 15 minutes He knew all about the car the options I had between buying and leasing. More

Toyota Highlander 2018 purchase Excellent service thank you Kurt Salfi for understanding our needs as consumer and meeting our needs with a great vehicle! Safety features are amazi Excellent service thank you Kurt Salfi for understanding our needs as consumer and meeting our needs with a great vehicle! Safety features are amazing! Smooth ride bucket back seat provides great room! Very pleased with the professionalism and great competitive pricing, Thank you Nick Simeone also ! The special thank you for a great addition to our family, providing us with safety, comfort luxury and affordability. The whole family is very pleased! With Gratitude, The O’Brien More

The service department was fantasic! This was my first service appointment at Lia Toyota of Colonie since leasing a Toyota Tacoma from them in July. My visit was a little sooner than expe This was my first service appointment at Lia Toyota of Colonie since leasing a Toyota Tacoma from them in July. My visit was a little sooner than expected because of a puncture to one of my tires, but I called the evening before and was able to get an appointment for the next morning. The damaged tire was covered under wheel and tire protection, and was replaced at no cost to me. Even though my appointment was short notice, I was also able to get my 5,000 mile service done in the same visit so I would not have to return a week or two later. My service advisor was Jodi Vaccaro and she did an excellent job! She was friendly, knowledgeable, professional, and kept me informed the whole time. I was very impressed with Jodi, she made me feel welcomed, and I felt like I did not have to worry about anything while I was there. Overall, I had a great experience with the service department. They work fast and efficiently with a high volume of customers coming through each day. I was in and out of there in about an hour and a half. I would like to thank Jodi and the rest of the service team for the excellent customer service and taking good care of the truck. I was very happy with my first service experience at Lia Toyota of Colonie and I look forward to returning for future service needs. I would highly recommend Jodi and the rest of the service team at Lia Toyota of Colonie for your service needs. More