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Lia Toyota of Colonie

Schenectady, NY

4.8
896 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 896 reviews

March 08, 2023

Jackson Dunn was great when it came to helping me get into the right car that fit my budget. When I said something wasn't going to work out he really understood and found me the best option. When it came More

by A.hart66x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Dunn, Justin Rosado
Mar 09, 2023 -

Lia Toyota of Colonie responded

Wonderful! Thanks so much for your thoughtful review of Jackson and congratulations on your new Toyota! We're glad Jackson took the time to listen to your needs and wants to find you the perfect vehicle. The entire Lia Toyota team wishes you all the best in your travels to come, until out paths cross again!

March 06, 2023

Rodney Curl provided excellent service. It started with an inquiry. He explained very well the process, provided his insights and assisted me all through the way, from ordering the parts an More

by jeffrey_evangelista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
Mar 07, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to let us know all the ways Rodney made your experience so convenient and valuable, Jeffrey! We're delighted to know how happy you are with your truck's new elevation. Please don't hesitate to give us a call when we can help you with anything else. See you next time!

March 04, 2023

I came to check the car and pass inspection and immediately was cared for. Art Palazzolo took care of my car, answered all my questions and explained very clearly things that were not clear to m More

by Ephy Carmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Mar 07, 2023 -

Lia Toyota of Colonie responded

That's fantastic, Ephy! Art is such a pro at explaining technical things, so we're glad you got to work with him for your vehicle's inspection. Please let us know when Art and the Lia Toyota team may assist you again. We look forward to it!

March 03, 2023

Very pleased with my experience at LIA. I have worked with Tom Pottemburg in the past and he was exceptional as always. Thorough in every aspect of my purchase. Thank you ! More

by TinaC
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Mar 03, 2023 -

Lia Toyota of Colonie responded

Thank you so much, Tina! We're absolutely delighted to know Tom continues to provide exceptional service during your dealership visits. Congratulations on your latest new Toyota! We hope you enjoy it to the fullest, and we wish you the safest of travels until we see you again!

February 22, 2023

Our experience with Lia Toyota was very smooth. John Valikonis was easy to communicate with and made himself available at any time. Even though we were 3 hours away and had to do most of the deal More

by rick.sheffer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valikonis
Feb 23, 2023 -

Lia Toyota of Colonie responded

Awesome! Rick, we can't thank you enough for sharing the details of the seamless buying experience John provided for you. It's our pleasure to make things convenient. We hope to work with you again some day, but until that day comes we wish you safe and pleasant travels, from all of us at Lia Toyota!

February 19, 2023

My Prius was purchased at this dealership. This dealership has provided excellent service over the years on my Prius. Vanessa Radley has been a wonderful interface when it comes to having m More

by jonesmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Mar 01, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your positive feedback on Vanessa! We're honored you always choose our dealership to keep your Prius in its best condition and we're delighted Vanessa's assistance to you has always been reliable and pleasant. We're hoping the low 1-star rating was a mistake but if something was amiss at your recent appointment, please reach out to let us know the details. We would be happy to assist you. Steve Kane Service Manager Lia Toyota Colonie skane@liacars.com

February 15, 2023

I have purchased and leased several vehicles from Lia Toyota. I have always been satisfied with the service I have received. Brent Livingston assisted me with my most recent lease. He was pleasant and he More

by brighitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Small, Brent Livingston
Feb 16, 2023 -

Lia Toyota of Colonie responded

Hi, Brighitt! Thank you for taking a moment to share positive feedback on this leasing experience with Brent and Andrew. Your continued patronage is an honor. We hope to remain your #1 choice for your automotive needs. Best wishes from the Lia Toyota team for safe and pleasant journeys until we meet again!

February 03, 2023

Excellent service @ service/maintenance department . ... Great people!!! I believe this is because they have a great leader, Richard Grugan. He does a good job coaching and teaching his staff on customer More

by juanquintana1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Grugan, Sue Clark, Chandra Paul Dat, Henry O'Reilly, Dominic Tarsia, Kevin Velaidam, Kyle Waters, Joshua Nakchad, Romeo Williams, Leonard Deleon, Divnarine Ramdeen
Feb 03, 2023 -

juanquintana1 responded

excellent !!!

Feb 03, 2023 -

Lia Toyota of Colonie responded

Juan, your enthusiastic review is an honor we don't take for granted! Thanks so much for telling us everything you appreciate about Rick and our awesome service team. As always, please don't hesitate to reach out to us for any and all automotive needs. It's always a pleasure to assist you.

February 03, 2023

Marinda Tingly was professional, accurate and friendly. She explained to me every single service mechanic recommended. I accepted to do engine oil change and transmission oil change this time. Service was More

by Fikret Besic
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marinda Tingly
Feb 06, 2023 -

Lia Toyota of Colonie responded

Fikret, thanks for letting us know how satisfied you were with your service visit! We're delighted Marinda gave you all the information you needed to make informed decisions about your vehicle's care. We hope you will be back to see us for your next service appointment and we wish you pleasant journeys until then.

January 23, 2023

Vanessa Radley was very helpful and knowledgeable about her job and when the technician told her what was wrong she was able to explain it to me. More

by svena27
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 24, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your 5-star review! Vanessa is the consummate professional and always strives to keep her clients well informed of findings and services performed. We're happy you benefitted from her expertise and support. We look forward to making your next appointment just as superb!

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