
Lia Toyota of Colonie
Schenectady, NY
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Jackson Dunn was great when it came to helping me get into the right car that fit my budget. When I said something wasn't going to work out he really understood and found me the best option. When it came into the right car that fit my budget. When I said something wasn't going to work out he really understood and found me the best option. When it came time to leave with my car Jackson went through the entire car with me and answered all my questions! I had a great experience at Toyota of Colonie. More
Rodney Curl provided excellent service. It started with an inquiry. He explained very well the process, provided his insights and assisted me all through the way, from ordering the parts an It started with an inquiry. He explained very well the process, provided his insights and assisted me all through the way, from ordering the parts and scheduling the lifting of the truck till the next day that the service was all done. He was also able to provide a free car rental, which I really appreciate, as I need to leave my truck for a day to finish the service. He is very professional and nice; he displayed exemplary customer care. I'm very satisfied with the service. I would also like to thank the other staff who assisted me in ordering the parts. Great job, overall! More
I came to check the car and pass inspection and immediately was cared for. Art Palazzolo took care of my car, answered all my questions and explained very clearly things that were not clear to m immediately was cared for. Art Palazzolo took care of my car, answered all my questions and explained very clearly things that were not clear to me. He acted professionally, was patient and polite. It was a very good experience. More
Very pleased with my experience at LIA. I have worked with Tom Pottemburg in the past and he was exceptional as always. Thorough in every aspect of my purchase. Thank you ! I have worked with Tom Pottemburg in the past and he was exceptional as always. Thorough in every aspect of my purchase. Thank you ! More
Our experience with Lia Toyota was very smooth. John Valikonis was easy to communicate with and made himself available at any time. Even though we were 3 hours away and had to do most of the deal John Valikonis was easy to communicate with and made himself available at any time. Even though we were 3 hours away and had to do most of the deal over the phone it felt like we were right there the whole time. When we went to pick up the van John was all ready for us and we were out of there within the hour. Great experience! More
My Prius was purchased at this dealership. This dealership has provided excellent service over the years on my Prius. Vanessa Radley has been a wonderful interface when it comes to having m This dealership has provided excellent service over the years on my Prius. Vanessa Radley has been a wonderful interface when it comes to having my Prius serviced. More
I have purchased and leased several vehicles from Lia Toyota. I have always been satisfied with the service I have received. Brent Livingston assisted me with my most recent lease. He was pleasant and he Toyota. I have always been satisfied with the service I have received. Brent Livingston assisted me with my most recent lease. He was pleasant and helpful. Brent made the process very simple. There were absolutely no pushy sales tactics or pressure. Andrew Small in the tech department was also great. Both were a pleasure to work with. I have also used the service department at Lia Toyota for years. They have been consistently pleasant and efficient. I did lease one car from another dealership and it quickly became clear that that was a mistake. Highly recommend Lia and Brent and Andrew without reservations. More
Excellent service @ service/maintenance department . ... Great people!!! I believe this is because they have a great leader, Richard Grugan. He does a good job coaching and teaching his staff on customer ... Great people!!! I believe this is because they have a great leader, Richard Grugan. He does a good job coaching and teaching his staff on customer service. ... Well Done Team Grugan and Lia Toyota .!!! More
Marinda Tingly was professional, accurate and friendly. She explained to me every single service mechanic recommended. I accepted to do engine oil change and transmission oil change this time. Service was She explained to me every single service mechanic recommended. I accepted to do engine oil change and transmission oil change this time. Service was professionally performed in short time period. Thanks More
Vanessa Radley was very helpful and knowledgeable about her job and when the technician told her what was wrong she was able to explain it to me. her job and when the technician told her what was wrong she was able to explain it to me. More