Lia Toyota of Colonie

The purpose of my visit was to have my annual inspection. I use Lia for all my maintenance needs , but this visit was exclusively for inspection. I was welcomed immediately by Sarah Richards. She shortly t I use Lia for all my maintenance needs , but this visit was exclusively for inspection. I was welcomed immediately by Sarah Richards. She shortly thereafter sought me out to tell me the job was done and assisted me in leaving the premises. Smooth sailing the entire experience More

Michael Richards just looked underneath the car, where I said the noise was coming from, and said it was the splash shield. It was as simple a repair as he said it would be and there was no charge for the said the noise was coming from, and said it was the splash shield. It was as simple a repair as he said it would be and there was no charge for the clips to reattach it. I had been at the dealership for a tire rotation a month ago and was surprised no one caught it. He said he looked at the movie, and it was intact. It was great to be able to check off this box!! More

Shane Coonjah assisted us during our recent visit at Lia Toyota and he was very helpful and kept us updated as to when our car be available after being serviced. He did a great job.K eep up the good work. G Toyota and he was very helpful and kept us updated as to when our car be available after being serviced. He did a great job.K eep up the good work. Glad that Lia Toyota has employed a hardworking helpful person. More

Jim O’Connell was very knowledgable about the SUV I was interested in purchasing which was helpful to me. He was very accommodating and professional to deal with. I love my Highlander Hybrid! interested in purchasing which was helpful to me. He was very accommodating and professional to deal with. I love my Highlander Hybrid! More

Jennifer Colon was a pleasure to work with. She was knowledgeable about the car buying process and took care of everything fairly quickly. She didn't pressure me and she tried to genuinely get She was knowledgeable about the car buying process and took care of everything fairly quickly. She didn't pressure me and she tried to genuinely get me the best deal all around. If you want great service ask for Jen Colon! She will fight for you even if the supervisor on duty tries to short change you. More

Art Palazzolo at Lia Toyota in Colonie was great! I got great wipers, a needed new cabin filter syn thetic oil and filter change,tires rotated , new york state inspection and complete mpi all for les I got great wipers, a needed new cabin filter syn thetic oil and filter change,tires rotated , new york state inspection and complete mpi all for less than $150. It was the Best Service experience! Thanks to Art. More

A pleasure to be part of your team and thank you. I enjoy visiting nothing I receive good service I enjoy visiting nothing I receive good service More

I’ve been bringing my vehicles here for years (even non-Toyota brand vehicles). I do this mainly because Rick Grugan, Service Director, is top notch! He’s personable, honest, fair, knowledgeable, non-Toyota brand vehicles). I do this mainly because Rick Grugan, Service Director, is top notch! He’s personable, honest, fair, knowledgeable, and a straight shooter. It’s evident that he takes pride in his job and as a result, it seems evident that the service advisors who work underneath him do as well. Lia Toyota always provides a very positive service experience for me and my family; we will go no where else. More

Lia Toyota has been my go to place for service since 2008. We are now on our third Prius, a 2013 Prius V. And Art Palazzollo has been our service advisor since we bought the car. Great service and great 2008. We are now on our third Prius, a 2013 Prius V. And Art Palazzollo has been our service advisor since we bought the car. Great service and great dealer! More

We’ve experienced exceptional service for as long as we’ve had this vehicle. Most of that time we’ve worked with Vanessa Ridley who is always helpful, cheerful, straightforward and wants to make sure o we’ve had this vehicle. Most of that time we’ve worked with Vanessa Ridley who is always helpful, cheerful, straightforward and wants to make sure our needs are fully met. More