Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.8
896 Reviews
Call Dealership (518) 631-5254
View Awards

2120 Central Ave

Schenectady, NY

12304

Directions

By Type

Showing 896 reviews

June 09, 2023

This dealership has no regards for any of its clients. They simply don't care about anyone else but themselves. I wasted 4 hours out of my only day off to go and find out that the price on their website a More

by MINA.AZIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Rae, Brent Livingston
Report | Print
Jun 13, 2023 -

Lia Toyota of Colonie responded

Mina, apologies on your recent experiences at Lia Toyota. I agree with you that there was a mistake made here when the appointment was made. The BDC agent was not informed on the markup on this GR Corolla for NON LOCAL customers. The dealers outside our local area are marking up much more then $10k. That is why we have been instructed to prioritize local customers. Again, apologies on the miscommunication. We by no means are “bait and switching“ customers. Good luck on your search. Vincent Nguyen Sales Manager Lia Toyota of Colonie 518-374-3700 x2253

June 09, 2023

Bill Boland was awesome and a pleasure to work with. W gave him the numbers we had to work with and he made it happen. From the time we step into his office there was no rush or pushing things on us More

by mellis5454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Boland
Report | Print
Jun 13, 2023 -

Lia Toyota of Colonie responded

Thank you for your fantastic feedback on Bill! We're delighted his support and guidance made this transaction a breeze. Congrats on your new ride! We hope you love it, and we wish you all the best in your travels to come, from all of us at Lia Toyota!

June 08, 2023

Vanessa Radley was a courteous, competent, friendly service advisor. She was able to answer any questions I had. More

by richardandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Report | Print
Jun 09, 2023 -

Lia Toyota of Colonie responded

Richard, thank you for thoughtful feedback on this service visit. We're pleased Vanessa's support and communication made this an overall positive experience. We sincerely appreciate the chance to work with you, and look forward to doing it again some day!

June 02, 2023

Lia Toyota provided great service and friendly customer service. Shane Coonjah provided exceptional customer support. Will be returning. More

by SSankhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Coonjah
Report | Print
Jun 02, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your kind review of Shane! We're delighted Shane made your service visit pleasant and accommodating. Please don't hesitate to call when we may help you with anything else. It's always our pleasure!

June 02, 2023

Jim O'Donnell was a fantastic and informative person for helping me to make my decision. He was very relaxed and created a no pressure kind of environment. More

by Franny and Zooey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim O'Donnell
Report | Print
Jun 05, 2023 -

Lia Toyota of Colonie responded

Hi, Franny and Zooey! Thank you for letting us know how satisfied you were with Jim's supportive assistance during your dealership experience. We're glad he provided a calming atmosphere for your decision-making. We wish you lots of joy and satisfaction in your upcoming travels, from all of us at Lia Toyota!

June 02, 2023

Jim O'Donnell was great to work with. Love the car. This is my fifth 4 runner More

by g.powellrazr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim O'Donnell
Report | Print
Jun 02, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to shine a spotlight on Jim's excellence. We love to hear great things about our team from our happy clients, and we think Jim totally deserves the recognition. We hope you love your newest 4Runner and wish you nothing but joy and satisfaction in your adventures to come, from all of us here at Lia Toyota!

May 30, 2023

The service department was great. They had great communication. Reasonable price for service, I’d definitely use them again More

by Aehood76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thanks for taking a moment to review our service department! We're delighted they provided you with an accommodating and informative visit. We hope you won't hesitate to call when our team may assist you again. It's always our pleasure!

May 29, 2023

Sarah Richards was great and very helpful. Love my RAV4 Hybrid and appreciate Lia service. More

by Jeanettegny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Jeanette, thanks for letting us know how happy you were with Sarah's attentive assistance! We're glad she did everything she could to make sure your RAV4 was well taken care of. Looking forward to making your next appointment just as reliable!

May 28, 2023

I’m very satisfied with my recent visit The staff is very professional. Tim Ellis went above and beyond to assist me More

by hermanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thank you for sharing some positive feedback on your visit with Tim! Your complete satisfaction is the reason behind everything we do, so we're pleased Tim ensured a valuable, convenient service appointment for you and your Toyota. We wish you the safest of travels until we see you again!

May 27, 2023

Always great service - Thank you Sarah Richards for assistance the last few times I have been in for Service . More

by trbanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards , Michael Richards
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to recognize Sarah's excellence by honoring her with your 5-star review! We're glad you continue to experience supportive, accommodating service visits with her, and we hope to continue this trend at your next appointment. See you then!

1
...
26
27
28
...
90