Lia Toyota of Colonie

My salesman John Valikonis did a great job in making my experience in purchasing my Toyota Corolla so positive. He explained everything and was knowledgeable about the vehicle I was purchasing. experience in purchasing my Toyota Corolla so positive. He explained everything and was knowledgeable about the vehicle I was purchasing. More

Lia Toyota of Colonie was were I bought my first car. I worked with John Valikonis and he made everything much easier. The service was excellent. I would recommend this place and working with John to any I worked with John Valikonis and he made everything much easier. The service was excellent. I would recommend this place and working with John to anyone! More

I was surprised that the initial cost estimate for the body work needed to repair the rear-end collision my car suffered was so far off from the final cost. The estimate was only about half of what the i body work needed to repair the rear-end collision my car suffered was so far off from the final cost. The estimate was only about half of what the insurance company was billed for. The work done was evidently well done, and the car has run fine since. But I have a gnawing wonder if I was bait in a money trap, since the crash was clearly the fault of the other (impaired) driver. More

Service has always been top notch. The technicians are very knowledgeable and hard working. The dealership is clean .Nicholas Mucha was very helpful and kept me informed during my serv The technicians are very knowledgeable and hard working. The dealership is clean .Nicholas Mucha was very helpful and kept me informed during my service. More

I am always confident in having Art Palazzolo as my service advisor. I only schedule service when Art is available. service advisor. I only schedule service when Art is available. More

Service department can't be trusted just be aware of the LIA 5K MANUFACTURER SERVICE. My tires were never rotated last 3 oil changes and I had to bring the car back for them to rotate them. Then the Service LIA 5K MANUFACTURER SERVICE. My tires were never rotated last 3 oil changes and I had to bring the car back for them to rotate them. Then the Service manager had the nerve to call me and tell me that the tires are wearing even so no need to rotate. So, I asked him were you there when the car was getting looked at? He said NO! But he was looking at the order on their system. Then proceed to ask me to bring the car back so he can check it. And I was thinking are you going to pay for my gas and time wasting again? The car was there for 2 hours and what did your tech do? I also told him it is recommended to rotate tires every 5k miles (Google it!) or if you can't do it then refund me my money which they never did. Company of thieves! CF5 fuel system cleaning was never done last time I brought my car in they never perform it. Usually after that service you can smell the fuel for days and the manager told me, 'Oh they took it for a test drive which is probably why you don't smell anything". I was like you're a thief! They say that all fluids are topped off, but my wiper fluid was still half when I checked it. Which makes me wonder all that time at the dealership they don't perform the service which the customer asked for, but they spend more time looking for other problems in my car and come back to tell that they saw this is wrong or bad. More

Hope and John Valikonis from Lia Toyota made the car buying process a pleasant no hassle-free experience. They genuinely cared about my car needs and made me feel like I was Lia Toyota's best customer. buying process a pleasant no hassle-free experience. They genuinely cared about my car needs and made me feel like I was Lia Toyota's best customer. Thank you Hope and John!!! More

Work is always primo. Though I found that, in the past, they were too pushy about getting extra work done, my recent experience was just the opposite. Vanessa Radley prov Though I found that, in the past, they were too pushy about getting extra work done, my recent experience was just the opposite. Vanessa Radley provided a price list of work that I should think about billing, based on my mileage. When I arrived, she asked if I wanted the technicians to do a thorough review of the car, or just change the coolant, as I had requested. That come along, this is enough to get me to return more often. I keep very close watch on my vehicle and I am knowledgeable of his requirements, so that option is right for me. More

The dealership is open, clean and has a friendly atmosphere. Someone comes right up to you to offer assistance. atmosphere. Someone comes right up to you to offer assistance. More

Sharonrose Hariprasad was extremely helpful. The check-in went quickly and smoothly, and the car was ready in two hours, just as she had promised. Communication about the process and checking i The check-in went quickly and smoothly, and the car was ready in two hours, just as she had promised. Communication about the process and checking in afterward was excellent. Thank you. More