
Lia Toyota of Colonie
Schenectady, NY
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Tom Pottenburgh, my salesman, helped me through the whole process of purchasing my new Tacoma. He wasn't pushy, which I don't like at all, and we were able to negotiate a prices for my trade in along with t process of purchasing my new Tacoma. He wasn't pushy, which I don't like at all, and we were able to negotiate a prices for my trade in along with the new truck to meet my budget. He answered all of my questions and even described how all the features worked which I really appreciated! It was an easy process from start to finish. The dealership was very clean and welcoming. I'm very happy with my experience with Lia Toyota and Tom! More
While I was frustrated with current interest rates, that’s not anything the dealership has control of. We found the exact vehicle we needed for our business, and the sales associate, Makenzie Nieves, w that’s not anything the dealership has control of. We found the exact vehicle we needed for our business, and the sales associate, Makenzie Nieves, was extremely cheerful, polite, and helpful. Overall it was an in and out sale, while I expected a few weeks of looking, because you had a perfect vehicle for our needs and a very acceptable price. I got the vehicle home and noticed more, heated windshield wipers and side mirrors, auto lane assist, in dash phone dictation for receiving texts, cruise with crash avoidance heated seats, a lot that I was not even aware of when I purchased the vehicle. The vehicle was used and there are some very minor issues, but we are working to find a time to have the car in to have them taken care of. Normally I do not take full maintenance packages and protections, but the price allowed me to roll them in and still be within budget. More
I went into the dealership because I had some leaking down the side of my car from the gas tank. It ended up that nothing was wrong they checked everything. Vanessa.Radley was wonderful. She is so perso down the side of my car from the gas tank. It ended up that nothing was wrong they checked everything. Vanessa.Radley was wonderful. She is so personable with everyone and a great personality. I also spoke with Steve the manager who reassured me that everything was OK and if there was any more problems to just come back. More