Lia Toyota of Colonie

Justin and his team at Lia are fantastic! They always listen and ask questions to be sure they understand your concerns. When something doesn’t look right that is outside the scope of their They always listen and ask questions to be sure they understand your concerns. When something doesn’t look right that is outside the scope of their defined task, they communicate the concern and provide pictures! More

Had a great car buying experience thanks to Joseph Tanski. It made a stressful process easy and transparent. Would recommend him to family and friends. Tanski. It made a stressful process easy and transparent. Would recommend him to family and friends. More

I always bring my vehicle to Lia Toyota to be serviced. Christopher Forchilli was wonderful to work with. He kept me informed about the time it would take to service my vehicle. And when I had questions Christopher Forchilli was wonderful to work with. He kept me informed about the time it would take to service my vehicle. And when I had questions he was able to answer them without making me feel as though I was being a pain. More

Have always received good service here. No need to go elsewhere. Thank you very much. No need to go elsewhere. Thank you very much. More

Exceptional service every single visit. She takes the time to explain everything and doesn’t just push you up She takes the time to explain everything and doesn’t just push you up More

Naomi Hughes planned an evaluation of our truck that was towed in from the thruway when the engine failed. Informed us of the problem, and repairs. Called us when completed.and met us when we picked up the towed in from the thruway when the engine failed. Informed us of the problem, and repairs. Called us when completed.and met us when we picked up the truck. A very pleasant experience. Thank you. More

This was my first visit to Lia Toyota, and it went very well. I worked with Brittany Trabona and she was very helpful and very pleasant to deal with as a first-time customer. She accessed my records, revi well. I worked with Brittany Trabona and she was very helpful and very pleasant to deal with as a first-time customer. She accessed my records, reviewed with me what work had been done and what work I would need that day, as well as showing me what service I would need in 5K miles. I will ask for Brittany next time I need service done on my car. More

They are pleasant from the call to schedule an appointment to telling you your car is ready and handing the paperwork to billing so I may pay the bill. appointment to telling you your car is ready and handing the paperwork to billing so I may pay the bill. More

Lia Toyota made it easy to schedule or change a Service appointment. I have a 2003 Avalon that stays in excellent condition with occasional necessary repairs and maintenance. My recent Service Rep, Britt appointment. I have a 2003 Avalon that stays in excellent condition with occasional necessary repairs and maintenance. My recent Service Rep, Brittany Trabona, was so helpful to me dealing with unusual car problems. She explained the process and time frame for solving the problems, and texted me with repair status updates while I waited. I was amazed that she brought the mechanic working on my vehicle to the Waiting Room so that together we could consult on the repair status and next steps; I never had contact with the mechanic before. This was reassuring to me, and required a follow-up appt after Lia received parts that had to be ordered. Brittany worked with me efficiently during the follow-up as well. I highly recommend Lia Toyota for Service. More