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Lia Toyota of Colonie

Schenectady, NY

4.8
867 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 867 reviews

December 09, 2024

Brittany Trabona was professional,knowledgeable, kind and caring. Brittany relieved my anxiety and apprehension. I can handle future car maintenance with her support. More

by lmw12186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Trabona
Dec 09, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Brittany's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

December 03, 2024

Colby Kolb was great to deal with pleasant and service Of my car was excellent ! More

by ncancelliere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Klob
Dec 05, 2024 -

Lia Toyota of Colonie responded

Thank you for reporting on the exceptional work Colby did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota for the highest quality service.

December 02, 2024

Kelly Pagano of the sales dept was very helpful. He was always very friendly and helpful. He was very knowledgeaqble of the car details. He was friendly and did not pressure me into buying. It wa More

by nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Pagano
Dec 05, 2024 -

Lia Toyota of Colonie responded

Nick, thank you for sharing your experience with us! We're delighted Kelly handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your holiday travels, from everyone at Lia Toyota!

November 30, 2024

Joseph Harriman & Richard Grugan both are Very professional, & very attentive to what I need. Joey made sure to give me full details about my purchase, I’ll definitely recommend Your service More

by tranlang54@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Dec 05, 2024 -

Lia Toyota of Colonie responded

Thank you for your very encouraging words about our awesome team! Joseph and Rick are both great people to work with, and we appreciate your recognition of their excellence. Safe travels this holiday season!

November 29, 2024

Naomi Hughes is an excellent service manager. She was prompt, courteous and efficient, If i need anything else, I would not hesitate to contact her! More

by nessblualb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi Hughes
Dec 05, 2024 -

Lia Toyota of Colonie responded

Ness, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Naomi's expertise. Please come see us again some day!

November 27, 2024

The service representative who I worked with and continue to request is Art Palazzollo. Art is someone I trust and look to for guidance when servicing my Toyota 4Runner. More

by sanders2831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Dec 05, 2024 -

Lia Toyota of Colonie responded

We're delighted Art has proven to be your 4Runner's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

November 26, 2024

Smooth process from start to finish at Lia. Their Black Friday lease deal for the Tacoma was just as advertised, and it was a pleasure working with everyone there from Banita Singh to Roberto G More

by 23oconnell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Gracia , Banita Singh
Nov 26, 2024 -

Lia Toyota of Colonie responded

We're glad you had a fun and pleasant dealership experience with Banita, Roberto, and Khalil. Congratulations on your new Tacoma! We hope you enjoy many happy travels on the road ahead this holiday season.

November 23, 2024

Best in Class. Superb Sales, and Service Team. The Dealership experience is like buying from Family. More

by kscottposson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Simeone, Khalil Rasouly, John Henry Phillips
Nov 26, 2024 -

Lia Toyota of Colonie responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs.

November 19, 2024

The sales person who took care of me was Bill Boland. He was easy to talk to, listened to what I wanted and had the perfect car waiting just for me ion the lot.He was very knowledgeable and gave me time) More

by Dancing Queen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Boland, Aaron "AJ" Haynes
Nov 20, 2024 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback. We're glad Bill took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 14, 2024

I have been a customer over 20 years and I've not had a complaint. I am satisfied. More

by Highlyfavored52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Nov 15, 2024 -

Lia Toyota of Colonie responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until we meet again!

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