Lia Toyota of Colonie

I cannot say enough good things about my experience and my car salesman, Kelly P. As a young woman who was buying a car in a mostly male dominant field, I was very nervous and apprehensive. The biggest ble my car salesman, Kelly P. As a young woman who was buying a car in a mostly male dominant field, I was very nervous and apprehensive. The biggest blessing was Kelly. His patience, his demeanor, and knowledge were all impeccable. I cannot rave enough about him. He was extremely thorough and professional but most of all, kind. I truly cannot emphasize on how amazing he made the whole experience of this process be. He was the complete opposite of an abrasive salesman. It’s a big deal buying a car, and he knew how important it was for me. I will always recommend anyone looking for a Toyota to go to Lia and ask for Kelly P. If I could give a 10 star rating I would because he deserves that. I hope he receives the type of recognition he deserves after making this whole experience feel so easy. More

Positive experience. Worked w/Kelly P. He was knowledgeable, professional, polite. Highly recommend him and dealership Worked w/Kelly P. He was knowledgeable, professional, polite. Highly recommend him and dealership More

I rated this Service Center (five stars) basically because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointm because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointment, understood my concerns and kept me posted on the progress. I suggest the management of Lia Toyota take a look at their service prices. Based on my experience of getting my car serviced in the higher cost of living Boston area (which I've traveled to quite frequently), Lia Toyota prices seem to be even higher in comparison. Wait for coupons or specials, if you can. Overall, five stars for Art Palazzolo and the above suggestion for management. More

Service advisor Nicholas Mucha, along with the service technicians, continue to provide outstanding customer service and vehicle support. I appreciate their attention to detail as well as providing inform technicians, continue to provide outstanding customer service and vehicle support. I appreciate their attention to detail as well as providing information about upcoming maintenance needs. More

Prompt service and representative was knowledgeable and friendly. I was early for my appointment but I was taken in right away and not made to wait. friendly. I was early for my appointment but I was taken in right away and not made to wait. More

Fast & professional service provided. Service coordinator Marinda has excellent communication and will work with you to save $ Service coordinator Marinda has excellent communication and will work with you to save $ More

Noah Rosenberg was friendly and easy to work with. He made a the experience easy He made a the experience easy More

Brittany went out of her way to assist me with my vehicle’s service. She was both professional and courteous. vehicle’s service. She was both professional and courteous. More

Super nice people to work with. Easy in and easy out, great service. Sarah Richards was great held letting us know how our service was going. Easy in and easy out, great service. Sarah Richards was great held letting us know how our service was going. More