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Lia Nissan of Saratoga

Malta, NY

4.9
428 Reviews

2906 Route 9

Malta, NY

12020

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Showing 428 reviews

September 10, 2024

Can't say enough about how Proficient, Patient and Professional Zak Didonna was with me in every facet of my car buying experience. He went out of his way to explain the process, and details of the c More

by ghooper54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember the manager who helped me but it was a very pleasant experience., Jason Stores, Zachary DiDonna
Sep 10, 2024 -

Lia Nissan of Saratoga responded

Thank you for your outstanding feedback! We're delighted Zach provided exceptional service at every step in the process. Congrats on your new pre-owned Nissan! We wish you all the best in your travels ahead, from everyone at Lia Nissan.

September 06, 2024

Steven Laffer was a great salesman, he had the entire process quick and painless. Highly recommend, he was also very thorough which I appreciate. More

by ERIKALYNN46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Laffer
Sep 06, 2024 -

Lia Nissan of Saratoga responded

Thank you for your 5-star review, Erika! We're thrilled to know how pleased you were with Steven's support. Congrats on the new ride! Best wishes for pleasant travels, from the whole team at Lia Nissan!

September 06, 2024

A wonderful experience! They are efficient and kind. Hard working and knowledgeable and Steven Laffer is the BEST! More

by Mbaehm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Laffer, Sean Sobkowich
Sep 06, 2024 -

Lia Nissan of Saratoga responded

Thanks for letting us know Steven and our dealership team did a great job! Ensuring the utmost attention to your needs is our top priority. We hope to work with you again some day!

September 05, 2024

The dealership was very clean and very organized. All staff very professional. I hope the managers change the way of quoting monthly payments. You get a quote and turns out is over $30 more per month More

by swilock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryce Wells, Chelsea Beyer, Jason Stores, Tim Simoni
Sep 06, 2024 -

Lia Nissan of Saratoga responded

We sincerely appreciate your honest feedback, and we're glad our team provided you with the support and diligence to make this a positive experience overall. Best wishes for awesome travels in your new Nissan, from the entire team at Lia Nissan!

August 30, 2024

I brought my 2023 Nissan Frontier truck for warranty work, i.e., rear camera inoperative. I was assisted by Ken who explained the process of service and possible wait. Without further adieu, Ken arrange More

by decoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Taylor
Sep 04, 2024 -

Lia Nissan of Saratoga responded

Thanks so much! We're delighted the value of Ken's support and expertise exceeded your expectations at this visit. We appreciate your business, and wish you the safest of travels on the road ahead.

August 27, 2024

Had a great experience working with Steven Laffer. He made the entire process stress free More

by nlevin10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Laffer, Sean Sobkowich
Aug 27, 2024 -

Lia Nissan of Saratoga responded

Thank you for your awesome review of Steven! We're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Nissan, from the entire Lia Nissan team!

August 22, 2024

When I arrived for my appointment for a routine oil change and tire rotation I was greeted by a very polite young man, Philip Bugbee. After checking in I enjoyed an excellent cup of fresh brewed coffee More

by smateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Bugbee
Aug 23, 2024 -

Lia Nissan of Saratoga responded

Thanks for letting us know Philip and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

August 19, 2024

I was greeted at the door as soon as I walked in , Reed was very nice and answered all my questions ! I’m very satisfied with my new purchase. More

by Tanisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dashan Reed-Thomas
Aug 19, 2024 -

Lia Nissan of Saratoga responded

Thank you for your 5-star review, Tanisha! We're thrilled to know how pleased you were with Reed's support and commitment to your satisfaction. Congrats on the new Nissan! Best wishes for awesome travels, from the whole team at Lia Nissan!

August 06, 2024

Friendly sales representatives. Explained everything clearly. Was not pushy at all. Great experience all in all More

by Jmkm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Burke, Sean Sobkowich
Aug 07, 2024 -

Lia Nissan of Saratoga responded

Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

August 03, 2024

I have been dealing with Lia Nissan of Saratoga for some time now and always have had excellent service with them. Recently, I been dealing with Chelsea Beyer from service, and she has been great to work wi More

by medic747
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the gang in service I've worked with!, Chelsea Beyer
Aug 05, 2024 -

Lia Nissan of Saratoga responded

Mike, thank you for sharing positive feedback on Chelsea! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Chelsea has provided for you. We look forward to your next visit!

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