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Lia Nissan of Saratoga

Malta, NY

4.8
396 Reviews

2906 Route 9

Malta, NY

12020

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Showing 396 reviews

April 24, 2024

The dealership is uninformed about how the federal EV Tax Credits work. They were unwilling to work for us to get the incentive applied directly to our purchase. More

by kevin.h.yeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Sobkowich
Apr 29, 2024 -

Lia Nissan of Saratoga responded

Hi, Kevin. We apologize for any inconvenience you're facing and regret that there was perhaps a lack of understanding at time of purchase. The IRS gives two options for dealerships to handle the EV tax credit and I'd be happy to go over those with you when you're ready to discuss it. Feel free to reach me at your earliest convenience. Thank you for your valuable feedback. Tim Simoni Sales Manager Lia Nissan of Saratoga 518-886-4800 ext 3225 tsimoni@liacars.com

April 22, 2024

Always professional, always helpful, fast even when busy! I’ve been going for years and have had three leases through them. Great store with great people! More

by angie.rose92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean sobkowich
Apr 23, 2024 -

Lia Nissan of Saratoga responded

Angie, thank you for reporting on the exceptional work our service team does for you! It is always our pleasure to help you keep your vehicles in shape. Thanks for choosing Lia Nissan for your automotive needs.

April 05, 2024

The staff who checked me in were Kaden and Chelsey both very friendly and helpful acknowledged me immediately and took me right in More

by Mhaake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayden and Chelsea
Apr 05, 2024 -

Lia Nissan of Saratoga responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Kaden and Chelsea handled your visit with great care. We hope to ensure the same circumstances at your next appointment!

March 27, 2024

From the moment I walked in, I was graded by a very friendly gentleman, who shook my hand and welcomed me to Lia Nissan of Saratoga. I was then introduced to my sales person, Sean Sobkowich, Sean was More

by kbs521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance gentleman was friendly as well
Mar 28, 2024 -

Lia Nissan of Saratoga responded

That's great to hear! We're always striving to give our customers the best experience possible, so we're thrilled to know Sean made sure you were completely satisfied. Congrats on the new Nissan, and best wishes for awesome travels, from the entire team!

March 05, 2024

Ken Taylor was our service advisor. He came out and was at my car immediately! More

by loron217
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Taylor
Mar 07, 2024 -

Lia Nissan of Saratoga responded

Thanks so much for your thoughtful feedback! We're happy Ken handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

March 03, 2024

I find this section of the review totally not necessary Chelsea Beyer is a very professional member of your team. You should know this! More

by barn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Mar 04, 2024 -

Lia Nissan of Saratoga responded

Thank you for your awesome review! We're pleased you had another great service experience with us, and that Chelsea made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

March 01, 2024

Ken Taylor was my service advisor during my recent visit. He was very friendly and explained exactly what would be done. The services were completed very quickly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Taylor
Mar 01, 2024 -

Lia Nissan of Saratoga responded

Mike, thanks for the fantastic review of Ken! Ken is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle during this visit. Thank you for continuing to choose Lia Nissan!

February 28, 2024

I would like to thank the team at Lia Nissan for providing such an excellent experience. I had Steven Lasser and Chad Lashomb work on the purchace with me. Everything went extremely smooth. I have n More

by Meaganc25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Lashomb , Steven Laffer
Feb 28, 2024 -

Lia Nissan of Saratoga responded

Thanks for the 5-star review, Meagan! We're delighted Steven and Chad provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Nissan! We wish you all the best in your upcoming journeys, from everyone at Lia Nissan!

February 28, 2024

I have only used the service center for our 2017 and 2019 Rogues. Service center has been very good. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Taylor
Mar 01, 2024 -

Lia Nissan of Saratoga responded

Hi, Donna! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

February 23, 2024

Warm and friendly. Sean Burke was my sales representative and made me feel comfortable. This was my 3rd car purchased at Lia. More

by Barbara
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Burke
Feb 27, 2024 -

Lia Nissan of Saratoga responded

Barbara, thanks for taking a moment to give us the highlights of your dealership experience with Sean! We're delighted he was committed to your complete satisfaction. Congrats on the new Nissan! Best wishes for pleasant travels, from the whole team at Lia Nissan!

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