Lia Nissan of Saratoga

Strong arm tatics to get my vehicle inspected. I brought my vehicle in for a routine oil change and inspection. After a 2 hour wait I was informed that the vehicle would not pass inspection due to I brought my vehicle in for a routine oil change and inspection. After a 2 hour wait I was informed that the vehicle would not pass inspection due to a torn windshield wiper. The wipers could be replaced at my expense of $30.00 I was also told that the rear windshield was completely torn and unusable but was not included in the $30.00 replacement fee. I was also informed of a mouse nest in my air filter canister. This could be removed for the cost of $39.00. I refused the offer and explained that I would take the vehicle to another inspection center for inspection. I was laughed at and told “if you have the time to waste, go right ahead”. I paid my $10.00 partial inspection fee and brought my vehicle to another inspection center where it was determined that ALL of my windshield wipers were perfectly fine ( I replaced the wipers 4 months prior) and that there was NO mouse nest in the air filter canister. This appears to be a blatant attempt to pressure me into purchasing something that was not necessary for monetary gain on the dealer’s part. I also took photos of the wipers directly after my visit with Lia Nissan dealership that shows no such tear. I stayed calm and professional during the entire ordeal although I realized what was happening. A complaint was registered with the state of New York. More

Great Service,Very friendly staff in service dept I brought my Juke in for recall work. The service staff was very friendly and got the job done quick. Everything went as planned and I would return if I brought my Juke in for recall work. The service staff was very friendly and got the job done quick. Everything went as planned and I would return if I need additional work done. Thanks Again.The guy who took my information and the service tech were both very good. Bonnie More

Excellent! Recently had my 2012 Altima serviced at the Lia Nissan Of Saratoga and as always had a wonderful experience. The staff at the front desk and Barry Recently had my 2012 Altima serviced at the Lia Nissan Of Saratoga and as always had a wonderful experience. The staff at the front desk and Barry Sheehan are awesome. Wonderful customer service. More

Excellent experience Our salesperson (Eric Burch) did a great job and listened to our needs to find the right car for us. once our decision was made the paperwork was don Our salesperson (Eric Burch) did a great job and listened to our needs to find the right car for us. once our decision was made the paperwork was done quickly and we were able to pick the car up the same day! An excellent experience More

Nissan Rogue Service I brought my 2012 Nissan Rogue in for service at Saratoga Nissan. What a great place. Jim Fonte was who I dealt with and he was A+ from start to finis I brought my 2012 Nissan Rogue in for service at Saratoga Nissan. What a great place. Jim Fonte was who I dealt with and he was A+ from start to finish. Because of him, and the great attention to detail, I will be back and I would recommend this dealership to all. Thanks Dave M. More

Excellent and James Fontet was outstanding and very helpful James Fonte was very helpful and fair. He was very informative and I will definitely be back for my service with Lia Nissan of Saratoga James Fonte was very helpful and fair. He was very informative and I will definitely be back for my service with Lia Nissan of Saratoga More

New ownership , still shady Gave this place another try after severely being shafted by the previous ownership ( saratoga nissan ). Keep going south till u hit central age Alb Gave this place another try after severely being shafted by the previous ownership ( saratoga nissan ). Keep going south till u hit central age Albany. Lia nissan trade - 13,500--- destination Nissan trade - 20,700. No brainer. More

Classic Scummy Car Dealer Agreed on a price for a used vehicle over the phone in the morning then went in after work to sign an intent to purchase form and was told they aren't Agreed on a price for a used vehicle over the phone in the morning then went in after work to sign an intent to purchase form and was told they aren't making enough money off me. Next day they told the price was $500 more than the oral agreement price. The managers are dirty. More

They will try to rip you off I was in the market to buy a new car and ended up at Lia Nissan in Saratoga. I had researched a few new cars and the Nissan Altima was one of them I w I was in the market to buy a new car and ended up at Lia Nissan in Saratoga. I had researched a few new cars and the Nissan Altima was one of them I wanted to check out. The Lia Nissan is the closest Nissan Dealership so I stopped there. As I was looking at the cars a salesman walks out and starts talking to me. We go for a test drive in an Altima and I like the car. We go back to the dealership and start talking numbers. He offered me a fair price for my trade but was high on the new Altima price and I knew because I had done a lot of research. So after back and fourth he came back with his bottom offer. I told him that I needed sometime to think about it and I left. When I got home I did more research, I went to the Lia Nissan website and found the exact car I had driven, the VIN was a match, the car was listed $1000 cheaper on the internet site than the dealer quoted me in the dealership. Well to say the least I didn't go back. More

Refuse to Service a Known CVT Transmission Problem Went in to get my car service for transmission problems. I was having trouble maintaining speed after an hour of highway driving. The speed would actu Went in to get my car service for transmission problems. I was having trouble maintaining speed after an hour of highway driving. The speed would actually start going down, despite basically flooring the gas pedal. First time I went in, they reset the faulty codes and said it was set to go! Are you serious?? On top of not solving the problem, they charged me $50. A week later the same thing happened on another trip. This time I dropped off the car for two days. Again nothing. This time they found the transmission fluid to be dirty and overfilled, which somehow they missed during the initial inspection. They drove the car for only 40 miles, despite the problem occurring after about 60 miles. On top of that, they charged me ANOTHER $58 for not solving the problem again. This dealership obviously fears doing the extra work to do whats best for their customer, and not only that, they'll take advantage of you and try to milk all the money they can out of you. DO NOT GO HERE! Please find another Nissan dealership! More