Lia Nissan of Saratoga

Just stopped in to check prices. We walked in we were met by a friendly Christian Mondo, he gave us the keys to a car told us to test drive it when we came back to Wrote us up a price We walked in we were met by a friendly Christian Mondo, he gave us the keys to a car told us to test drive it when we came back to Wrote us up a price and that price stayed true to the end More

professional, courteous staff All staff members were professional and courteous which made it a pleasure to deal at Lia. The facility was clean and comfortable with a friendly atmo All staff members were professional and courteous which made it a pleasure to deal at Lia. The facility was clean and comfortable with a friendly atmosphere. More

Awesome dealership Very knowledgeable people and staff. Got in an out quickly. Prices were resonable. Easy to get to off the northway at exit 13s. Even though they don't Very knowledgeable people and staff. Got in an out quickly. Prices were resonable. Easy to get to off the northway at exit 13s. Even though they don't work on vehicles like mine they found the right parts from other sources. I think I was out the door in about 90 minutes. I was impressed by the 2016 Nissan Maxima in the showroom as well. More

Above and Beyond expectation Steven Laffer helped me make my decision to purchase an easy one. His manager Christian Mondo also was extremely helpful in getting me the car I wante Steven Laffer helped me make my decision to purchase an easy one. His manager Christian Mondo also was extremely helpful in getting me the car I wanted. More

Quick and efficient I have always taken my Pathfinder to Saratoga Nissan for its servicing. Barry Sheehan has always been very helpful, friendly, efficient and quick. Rec I have always taken my Pathfinder to Saratoga Nissan for its servicing. Barry Sheehan has always been very helpful, friendly, efficient and quick. Recently I needed a 60K mile service and requested a loaner car since I was unable to wait. Barry had me in and out both when I dropped off and picked up my car! He had the loaner all ready for me to go. Great job guys! More

Great from sales to service Great to know there is still honest dealerships out there. Lia Nissan of Saratoga NY has been great from the Sale with Bob Matheison to the service wi Great to know there is still honest dealerships out there. Lia Nissan of Saratoga NY has been great from the Sale with Bob Matheison to the service with Walter and Mike Tyler. More

GOOD EXPERIENCE I KNEW WHAT I WANTED WHEN I ARRIVED AND BRYCE WELLS DID A GREAT JOB MAKING MY PURCHASE GO WELL.EVERYONE I CAME IN CONTACT WITH AT LIA NISSAN WAS VERY I KNEW WHAT I WANTED WHEN I ARRIVED AND BRYCE WELLS DID A GREAT JOB MAKING MY PURCHASE GO WELL.EVERYONE I CAME IN CONTACT WITH AT LIA NISSAN WAS VERY FRIENDLY AND MADE MY TIME THERE RELAXING. More

Good overall experience. Lia Nissan Saratoga and John McLucas went to great lengths to be sure I purchased the vehicle I wanted. The negotiation process went well without hig Lia Nissan Saratoga and John McLucas went to great lengths to be sure I purchased the vehicle I wanted. The negotiation process went well without high pressure techniques. More

Barry Sheehan is awesome This is the only place I will take my vehicle. The customer service is awesome and so are the people. Thank you Barry Sheehan for the awesome service This is the only place I will take my vehicle. The customer service is awesome and so are the people. Thank you Barry Sheehan for the awesome service! More

After 7 years, no more For as crooked as the previous ownership was they managed to keep me going there for service. After today, I won't go back. This was the straw that For as crooked as the previous ownership was they managed to keep me going there for service. After today, I won't go back. This was the straw that broke the Camel's back. I brought my car in for their " Tax Time" service about 3 weeks ago and mentioned that there was a groaning when I would turn left. They said they would look at it and let me know. When I returned after the service was complete they informed me that my power steering return hose was leaking and it would be $250 to replace it. Then they informed me that the diagnosis would be about $100, but they'd help me out and knock that down to 50. Fast forward to a week and a half ago and I call to schedule the service for today. 1.5 weeks should be more than enough time to get the parts necessary for servicing. This morning, I get my whole family together to get this done and out of the house by 7:30 on a Saturday and drop my car off. When I drop it off I sit down with the Service person who reminds me that I need an inspection, which is part of this appointment and then he looks at it and says "let me check and see if the part is in." At this point, I'm pissed and I wait for him to return. When he does return he informs me that the part isn't in, but it can be up here by Tuesday if I wanted to bring my car in then. He then proceeded to inform me that if I had talked with him, this wouldn't have happened, so more or less this was my fault for their failure. The only thing that was offered to me was an "I'm sorry, and we can reschedule you for next Saturday." At that time, I was angry, but I thought I'd give them another chance. When I called to inform them that I was canceling my appointment due to their screw up this morning and taking my business elsewhere, they were very nonchalant about it and moved didn't offer anything to try and keep my business. So after 7 years of doing business with this location, I will never return. Oh, and be careful about having service there and then getting a rental car through them, as its far cheaper to obtain a rental car yourself. More