Lia Nissan of Saratoga

To early to evaluate Have not had any service work since we have not had the car one week. Based on the what little time scheduling a follow-up we believe we made the righ Have not had any service work since we have not had the car one week. Based on the what little time scheduling a follow-up we believe we made the right choice. More

Service on 2010 Nissan Rogue I worked with Celeste Hill the service advisor. Celeste was very helpful in explaining what work needed to be done and what the options were available I worked with Celeste Hill the service advisor. Celeste was very helpful in explaining what work needed to be done and what the options were available. She provided a detailed estimate of the cost. Several items were needed to allow the car to pass NYS inspection. Celeste arranged for a ride home and also a loaner car when the work would require the car to be kept overnight. Celeste kept me informed as the work progressed and called when the car was ready. Celeste did an excellent job, it was a pleasure to work with her. More

Pleased Nissan Rogue Owner Thorough, swift informed presentation by Jeffrey Lukaszewski sold me on the Nissan Rogue. He inserted personal stories with professional knowledge and Thorough, swift informed presentation by Jeffrey Lukaszewski sold me on the Nissan Rogue. He inserted personal stories with professional knowledge and insight. Comfortable, pleasant experience! More

Happy Customer Frank Kinch was great. Easy to talk to, knowledgeable and not pushy. He made the car buying process painless. I would recommend him to anyone looking Frank Kinch was great. Easy to talk to, knowledgeable and not pushy. He made the car buying process painless. I would recommend him to anyone looking to purchase a Nissan. More

Great service by Celeste Hill Celeste went above and beyond to help me. She is friendly and a true pleasure to work with. Not only did she get the job done, on time but she was e Celeste went above and beyond to help me. She is friendly and a true pleasure to work with. Not only did she get the job done, on time but she was excellent at follow up More

Always a pleasure I recenty brought our 2015 Rogue in for a routine service. The staff is always professional and knowledgeable and never pressure us to purchase servic I recenty brought our 2015 Rogue in for a routine service. The staff is always professional and knowledgeable and never pressure us to purchase services we don’t need. Our service writer this trip was Kyle Parent. He is an asset to Saratoga Nissan, service with a smile! More

Very easy, relaxed and attentive.. Worked with Bryce..He was great..Very pleasant and through..Made you feel that he was sincerely interested in your needs and never had to wait for an Worked with Bryce..He was great..Very pleasant and through..Made you feel that he was sincerely interested in your needs and never had to wait for an answer to a question.. More

Happy My wife and I are very happy with Bryce Wells of Lia Nissan on how we were treated when we purchased our Nissan Titan xd My wife and I are very happy with Bryce Wells of Lia Nissan on how we were treated when we purchased our Nissan Titan xd More

Thank you Jeff for making another easy experience! We recently purchased a Nissan Sentra through Jeff @ Lia Nissan. What another awesome experience. Keep up the great work Jeff Thank you for the follo We recently purchased a Nissan Sentra through Jeff @ Lia Nissan. What another awesome experience. Keep up the great work Jeff Thank you for the follow up phone call. Once again I highly recommend Jeff and this dealership. More

An easy experience! So helpful! Frank was easy to work with and answered all of my questions! Buying a car is so stressful and I knew exactly what I needed to move it along smoo Frank was easy to work with and answered all of my questions! Buying a car is so stressful and I knew exactly what I needed to move it along smoothly. Thanks Frank! I have concerns about my interactions with Larry. 1. He appeared unfriendly to Frank. 2. When I arrived to complete my paperwork, my credit score and financing bank were a surprise to me. I would have appreciated a phone call earlier in the day connecting with me, sharing with me what he pulled for my credit score and my financing options. I had to ask who I was financing with. He appeared more concerned selling me a service contract. 3. I had questions during the financing process and instead of addressing them, he instructed me to ask Frank. The process with him felt directed and not responsive to my needs. Working with Larry made me feel bad inside like I wanted to leave. I would not recommend Larry to anyone. He might be best working behind the scenes with financing or receive additional training in customer service. More