Lia Nissan of Saratoga
Malta, NY
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No consistency I have been coming to this dealership for about 4 years since I bought my Nissan Rogue there in 2016. Sometimes the service is great, and sometimes aw I have been coming to this dealership for about 4 years since I bought my Nissan Rogue there in 2016. Sometimes the service is great, and sometimes awful - never consistent. I recently scheduled service for an oil change and tire rotation. They recommended that I go ahead and replace the tires, which I agreed to, but after leaving I noticed that they also still charged me for the tire rotation on my old tires. Very frustrating. And although the signs in the office say that you'll get a free car wash with your service, don't expect that to actually happen. No one offered it to me, and some of the others in the waiting room were complaining about this as well. I think it's time to find a new place for service. More
My salesman Justin Koreman was very pleasant and explained all the accessories in the Murano SL I bought. I had looked at a Murano at a different dealership the day before I visited Lia Nissan if Sa explained all the accessories in the Murano SL I bought. I had looked at a Murano at a different dealership the day before I visited Lia Nissan if Saratoga and the service I was given was horrible. Justin at Lia Nissan of Saratoga was excellent and I’m so glad that I came here. I never thought I was going to be able to purchase an SL but Justin made it happen. I’m one very happy customer! More
Annual New York State Inspection I took our car in for our annual NY State inspection and swap out our summer tires with the winter tires. Everyone was very friendly and Celeste Hill I took our car in for our annual NY State inspection and swap out our summer tires with the winter tires. Everyone was very friendly and Celeste Hill in Customer Service was excellent. More
Great experience!!! Being 21 and trying to get your first car on your own is not easy. Frank made us feel like his first priority and made the process as quick and easy a Being 21 and trying to get your first car on your own is not easy. Frank made us feel like his first priority and made the process as quick and easy as possible. Bob was a huge help as well. We were treated with the utmost respect and they made me want to go back and buy another vehicle. I cannot thank Frank enough for putting me in my dream car. I would recommend Lia Nissan to all. More
Very satisfied Celeste Hill was very attentive to my needs and I greatly appreciated how responsive she was. I would highly recommend contacting Celeste for your ser Celeste Hill was very attentive to my needs and I greatly appreciated how responsive she was. I would highly recommend contacting Celeste for your service needs More
Service visit When I pulled in I was immediately greeted. Celeste Hill then took care of me and listened to my concerns. Everything was taken care of properly. I ca When I pulled in I was immediately greeted. Celeste Hill then took care of me and listened to my concerns. Everything was taken care of properly. I called back later that day because my Bluetooth was not fully functional, Celeste gave me a few pointers and told me that if they didn't work, she would personally take care of the problem. I stopped back the next morning (no appointment) and spoke with Celeste. She came out with me to my car and took care of my problem. Very professional, kind and concerned. Thanks to Celeste!! Another thought; while I was waiting for my car, my salesman Bryce saw me and came over to talk with me and make sure that everything was being handled properly. Lia Saratoga really does care about their customers. I will be back when my 2 leases expire for our 7th and 8th purchases! More
Professional and Pleasant After a few stints with auction and used cars, I recently bought my first dealership car through Frank. He was helpful with everything about the Nissa After a few stints with auction and used cars, I recently bought my first dealership car through Frank. He was helpful with everything about the Nissan Sentra I purchased, from perks and parts of the car, to finance. Frank took the time and care to treat me as a friend and customer. A+ experience with Frank at Lia Nissan of Saratoga. More
Great Customer Service ! Celeste and Walter are ever so personable and helpful. Its so nice to be called by name and with a smile:) The service was quick and efficient . We Celeste and Walter are ever so personable and helpful. Its so nice to be called by name and with a smile:) The service was quick and efficient . We cannot forget Al, the gentleman who always transports me to and from my office for drop off and pick up. He too is the icing on the cake! More
GOOD JOB I HAD ANOTHER GOOD SERVICE APPOINTMENT. CELESTE HILL IS SO GREAT TO WORK WITH. I ALSO DON'T FEEL PRESSURED TO FIX THINGS THAT DON'T NEED TO BE FIXED I HAD ANOTHER GOOD SERVICE APPOINTMENT. CELESTE HILL IS SO GREAT TO WORK WITH. I ALSO DON'T FEEL PRESSURED TO FIX THINGS THAT DON'T NEED TO BE FIXED. THEY ARE NOT PUSHY, WHICH IS APPRECIATED. ALSO, MY SERVICE WAS COMPLETED EARLIER THAN I EXPECTED, ALWAYS A GOOD THING! More
Pleasant and Professional I had the utmost pleasure of dealing with Frank Kinch, Salesman. He was friendly, honest, very knowledgeable and not pushy at all. He took the time to I had the utmost pleasure of dealing with Frank Kinch, Salesman. He was friendly, honest, very knowledgeable and not pushy at all. He took the time to explain the different packages and options of the Altima. If I had any questions, he was right there to answer them. I would recommend anyone to go see Frank. Right up until I took delivery on he car he wanted to be sure I was happy with everything. More