Lia Nissan of Saratoga
Malta, NY
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We recently purchased a Rogue. Our salesperson was Marcus Vedder. Marcus was a true professional from our first meeting until we drove off the lot. He was very knowledgeable about Our salesperson was Marcus Vedder. Marcus was a true professional from our first meeting until we drove off the lot. He was very knowledgeable about the car we purchased. He worked with us to make the whole experience easy and smooth. He took time to go over the Rogue from the exterior thru the interior details. We highly recommend Marcus. The other people we met at the dealership were all friendly, helpful and professional. More
Purchased a car from Steven Laiffer, excellent salesman! The entire process he rocked it with knowledge and no pressure Sales. He even walked me out. 💯 best customer service and plan to refer him an The entire process he rocked it with knowledge and no pressure Sales. He even walked me out. 💯 best customer service and plan to refer him and talk him up because he deserves it. Happy customer, feel like I got a great deal and love the sunglasses he through in! Thank you Steven! More
Steven Laffer is one of the best salesman! He is not all pushy and actually listens to what I wanted. An added bonus was most of my purchase was done over the phone so I was in an out of the dealership in a pushy and actually listens to what I wanted. An added bonus was most of my purchase was done over the phone so I was in an out of the dealership in a half hour! Highly recommend him! More
Steve Laffer is the best!! He answered all our questions, gave great recommendations and was very patient with my many phone calls and emails. We ended up with the best car, perfect for my new dr questions, gave great recommendations and was very patient with my many phone calls and emails. We ended up with the best car, perfect for my new driver son. He made a painful process painless and I would highly recommend him and Lia Nissan of Saratoga. I always get the best service here and keep coming back. Keep up the great work!! Steve, you are awesome! More
On July 12, 2021 I brought my 2012 Infinity in for an oil & filter change, tire rotation, and NYS Inspection. The car failed the inspection due to worn rear brakes, seized calipers & four worn tires. I was & filter change, tire rotation, and NYS Inspection. The car failed the inspection due to worn rear brakes, seized calipers & four worn tires. I was given an estimate for the repairs which was approx. $1,200.00(tires not included). I needed to talk things over with my spouse prior to proceeding with repairs. In discussing the repairs needed with Chelsea she mentioned they had rotated the tires. I was shocked because why would you rotate the tires when they obviously needed to be replaced. She mentioned she would confirm the tires were rotated. When paying the bill I was charged for the rotation with the promise that the amount would be credited only if I purchased the tires from Lia Nissan of Saratoga. My spouse was so annoyed at the charge for the tire rotation that we took the car elsewhere for the repairs only to discover that the calipers were not seized. The tires cost me $120.00 less than the quote from Lia.. Last year alone I spent over $2500.00 with Lia on service & repairs, and was rewarded by charging me for an unneeded tire rotation($25.00). I also purchased the Infinity from the Lia dealership in Latham. So much for customer loyalty Oh by way I saved over $500 on the repair work Very disappointed More
Exceptional first experience at Lia Nissan of Saratoga. Very clean waiting area which was greatly appreciated during these times. Staff were courteous and professional. I received my oil change, inspect Very clean waiting area which was greatly appreciated during these times. Staff were courteous and professional. I received my oil change, inspection and a badly needed new battery. Will definitely be back next time that I need service. More
Be on your financial A game when dealing with this organization. Slicker than a wet fish caught in an oil soaked pond. Don,t let them remove plates on the trade in until after the financial contra organization. Slicker than a wet fish caught in an oil soaked pond. Don,t let them remove plates on the trade in until after the financial contract is signed. More