Lia Nissan of Saratoga

I contacted them and never heard back from anyone! ! Terrible way to treat a repeat customer. I have friends that work there who are great at their jobs. Apparently the sales team is lacking big time!! ! Terrible way to treat a repeat customer. I have friends that work there who are great at their jobs. Apparently the sales team is lacking big time!! More

This is my third vehicle purchase at the Lia Nissan of Saratoga. My sales person Sean Burke was genuine . and not pushy at all, somehow when doing a test drive we didn't notice a cigarette smoke odor in Saratoga. My sales person Sean Burke was genuine . and not pushy at all, somehow when doing a test drive we didn't notice a cigarette smoke odor in the car until we picked it up and was driving home. I am confident 😌 Sean will make this right as he did not inform us that the previous owner was a smoker. But, overall it was a very good purchase. Sean truly was a great help.We are just hoping for some help dealing with the smoke odor. More

Dealership confirmed availability of advertised vehicle. Up arrival they didn’t want to resale it only interested in wholesaling the vehicle. Would’ve been nice not to waste 3 hours of drive time if I’d kno Up arrival they didn’t want to resale it only interested in wholesaling the vehicle. Would’ve been nice not to waste 3 hours of drive time if I’d known they weren’t interested in selling it. More

The service department is so bad. They made an appointment for us over a week ago, they never even looked at the vehicle for another week, lied and said they did, the vehicle is stil They made an appointment for us over a week ago, they never even looked at the vehicle for another week, lied and said they did, the vehicle is still there, they cleared the code and NEVER fixed the truck. No communication from them, we had to call them repeatedly. They told us lie after lie. Their diesel techs did nothing to the truck besides clear the code. We told them what code came up and they disregarded what we said and told us that there is nothing wrong with the truck. A truck does not get TOWED to a shop when there is nothing wrong with it. No turbos and the truck would not go over 30 MPH. Upstate New York does not have one Nissan dealership that provides good and honest service for their vehicles. Walter did nothing to help and he is the service manager. Lia Nissan of Saratoga's service department is horrible. Thanks to them, we are getting rid of the truck and will NEVER purchase another Nissan. We still have 3 years left to a warranty that is useless because they are not able to fix anything properly. The first Nissan dealership we took it to for service never changed out the filters, charged us a lot of money and the truck went into limp mode a week later. I don’t understand why people can’t do the job they are getting paid to do. It’s sad. They didn’t want to fix the truck because it was warranty work and the techs were afraid of losing time on warranty work. So sad and so pissed. The truck broke down again 6 days later. Truck went back into limo mode again. Believable. Calling Nissan Direct for assistance and got a good attorney. What good is the warranty on the truck if they can't fix it. More

Dealerships are normally an absolute nightmare to deal with. The Nissan Dealerships close to my home in Long Island are all crooks. I found this dealership in while on vacation in Saratoga Springs and fig with. The Nissan Dealerships close to my home in Long Island are all crooks. I found this dealership in while on vacation in Saratoga Springs and figured I would try to my luck. I was extremely lucky to have found Tim Simoni at Lia Nissan. The process was smoother than I ever thought possible. Tim made my nightmare situation disappear! I want to thank him and Chris Bucher for the excellent service and handling of my situation. I won’t hesitate to come Back here for all future car needs, and highly suggest you do the same. If you’re nervous about the car dealership - find Tim and you won’t be sorry. Lia’s dealership is doing it right! More

Just purchased my 2nd car from Steve Laffer who worked with me on getting a great deal. I find purchasing a new vehicle nerve racking but Steve makes it as calm a situation as possible & makes it more fun with me on getting a great deal. I find purchasing a new vehicle nerve racking but Steve makes it as calm a situation as possible & makes it more fun, than you would think. I feel Lia Nissan of Saratoga is a great dealership & has a winning team. Definitely worth checking them out if you are considering purchasing a car, ask for Steve Laffer. Love my car! More