Lia Nissan of Saratoga

The service department is so bad. They made an appointment for us over a week ago, they never even looked at the vehicle for another week, lied and said they did, the vehicle is stil They made an appointment for us over a week ago, they never even looked at the vehicle for another week, lied and said they did, the vehicle is still there, they cleared the code and NEVER fixed the truck. No communication from them, we had to call them repeatedly. They told us lie after lie. Their diesel techs did nothing to the truck besides clear the code. We told them what code came up and they disregarded what we said and told us that there is nothing wrong with the truck. A truck does not get TOWED to a shop when there is nothing wrong with it. No turbos and the truck would not go over 30 MPH. Upstate New York does not have one Nissan dealership that provides good and honest service for their vehicles. Walter did nothing to help and he is the service manager. Lia Nissan of Saratoga's service department is horrible. Thanks to them, we are getting rid of the truck and will NEVER purchase another Nissan. We still have 3 years left to a warranty that is useless because they are not able to fix anything properly. The first Nissan dealership we took it to for service never changed out the filters, charged us a lot of money and the truck went into limp mode a week later. I don’t understand why people can’t do the job they are getting paid to do. It’s sad. They didn’t want to fix the truck because it was warranty work and the techs were afraid of losing time on warranty work. So sad and so pissed. The truck broke down again 6 days later. Truck went back into limo mode again. Believable. Calling Nissan Direct for assistance and got a good attorney. What good is the warranty on the truck if they can't fix it. More

Dealerships are normally an absolute nightmare to deal with. The Nissan Dealerships close to my home in Long Island are all crooks. I found this dealership in while on vacation in Saratoga Springs and fig with. The Nissan Dealerships close to my home in Long Island are all crooks. I found this dealership in while on vacation in Saratoga Springs and figured I would try to my luck. I was extremely lucky to have found Tim Simoni at Lia Nissan. The process was smoother than I ever thought possible. Tim made my nightmare situation disappear! I want to thank him and Chris Bucher for the excellent service and handling of my situation. I won’t hesitate to come Back here for all future car needs, and highly suggest you do the same. If you’re nervous about the car dealership - find Tim and you won’t be sorry. Lia’s dealership is doing it right! More

Just purchased my 2nd car from Steve Laffer who worked with me on getting a great deal. I find purchasing a new vehicle nerve racking but Steve makes it as calm a situation as possible & makes it more fun with me on getting a great deal. I find purchasing a new vehicle nerve racking but Steve makes it as calm a situation as possible & makes it more fun, than you would think. I feel Lia Nissan of Saratoga is a great dealership & has a winning team. Definitely worth checking them out if you are considering purchasing a car, ask for Steve Laffer. Love my car! More

I would actually go back to this dealer, especially, Steve. He was tremendous and Hason. Steve. He was tremendous and Hason. More

We recently purchased a Rogue. Our salesperson was Marcus Vedder. Marcus was a true professional from our first meeting until we drove off the lot. He was very knowledgeable about Our salesperson was Marcus Vedder. Marcus was a true professional from our first meeting until we drove off the lot. He was very knowledgeable about the car we purchased. He worked with us to make the whole experience easy and smooth. He took time to go over the Rogue from the exterior thru the interior details. We highly recommend Marcus. The other people we met at the dealership were all friendly, helpful and professional. More

Very friendly, helpful, worked with Sean. Great guy. Great experience. Not pushy, willing to work with you. made everything easy. Great guy. Great experience. Not pushy, willing to work with you. made everything easy. More

Purchased a car from Steven Laiffer, excellent salesman! The entire process he rocked it with knowledge and no pressure Sales. He even walked me out. 💯 best customer service and plan to refer him an The entire process he rocked it with knowledge and no pressure Sales. He even walked me out. 💯 best customer service and plan to refer him and talk him up because he deserves it. Happy customer, feel like I got a great deal and love the sunglasses he through in! Thank you Steven! More

Steven Laffer is one of the best salesman! He is not all pushy and actually listens to what I wanted. An added bonus was most of my purchase was done over the phone so I was in an out of the dealership in a pushy and actually listens to what I wanted. An added bonus was most of my purchase was done over the phone so I was in an out of the dealership in a half hour! Highly recommend him! More

Steve Laffer is the best!! He answered all our questions, gave great recommendations and was very patient with my many phone calls and emails. We ended up with the best car, perfect for my new dr questions, gave great recommendations and was very patient with my many phone calls and emails. We ended up with the best car, perfect for my new driver son. He made a painful process painless and I would highly recommend him and Lia Nissan of Saratoga. I always get the best service here and keep coming back. Keep up the great work!! Steve, you are awesome! More