Lia Nissan of Glens Falls | Page 32

Not worth the drive I called the night before and gave $1000.00 down on a car told bob I would be there between 11 am and noon... I arrived at 11:30 I was the only buyer I called the night before and gave $1000.00 down on a car told bob I would be there between 11 am and noon... I arrived at 11:30 I was the only buyer on the sales floor... I drove over 2 hrs from Massachusetts.... I came with certified bank check for the vehicle.. he told me since I was paying with cask it would take 45 minutes to do the paperwork... there was no trades straight up sale.... I asked to see the car while the paperwork was being done... “ it will be out in 10 minutes they are just finishing it up” was exact words... 1/2 hr later it showed up... when I went to the window where they were preparing the paperwork the employees were discussing what they wanted to order. For lunch.... really I was a paying customer with cash.... I am a former used car salesman... it took me 15-20 min to do all the paperwork needed for the RMV... then the manager got involved and told me that they didn’t have to do a mass RMV form that it was up to my insurance agent... hello you have dealerships in Massachusetts. After all the paperwork was done took over 1 1/2hrs... far cry from 45 min.... no one knows anything in this dealership... I never received a follow up call to see how I liked the car or a questionnaire on there service..... so I decided to do my review on the internet.... jesse More

Excellent customer service Stephanie was very knowledgeable and helped me get me into a used Nissan Rogue. I Would highly recommend this dealership! Thank you for the great and Stephanie was very knowledgeable and helped me get me into a used Nissan Rogue. I Would highly recommend this dealership! Thank you for the great and friendly service! More

I got a new car today!! The staff at lia were all very friendly. Stefanie and Fran helped me right away. They gave me good advice. I ended up with a new car today and it was The staff at lia were all very friendly. Stefanie and Fran helped me right away. They gave me good advice. I ended up with a new car today and it was very smooth easy buying process. I love my new Rogue and very satisfied with the service I received More

Great customer service Great experience getting into a used Nissan Rogue. I will definitely recommend this dealership to everyone. Stephanie, Anthony and Brett went above an Great experience getting into a used Nissan Rogue. I will definitely recommend this dealership to everyone. Stephanie, Anthony and Brett went above and beyond in all aspects of the deal. More

Friendly and realistic I've been tons of dealerships that are very pushy. Lia was the opposite.. very understanding, caring, and friendly. I'd recommend it to everyone! I've been tons of dealerships that are very pushy. Lia was the opposite.. very understanding, caring, and friendly. I'd recommend it to everyone! More

outstanding sales service Stephanie Havens (sales) was very helpful and knowledgeable. She got us the price we wanted for our trade in and explained everything to us about our Stephanie Havens (sales) was very helpful and knowledgeable. She got us the price we wanted for our trade in and explained everything to us about our new car. This is now the 4th Nissan we have purchased from Lis Nissan and we have always been pleased with Lia Nissan. That is why we keep coming back. More

First Class Dealership We recently purchased two vehicles through Stephanie. The experience was professional, honest and she and the rest of the staff at Lia Nissan of Glen We recently purchased two vehicles through Stephanie. The experience was professional, honest and she and the rest of the staff at Lia Nissan of Glen Falls went the extra distance to get us vehicles we wanted. I have referred friends to the dealership and would again in the future. More

Excellent Customer Service It was a pleasure doing business with Lia Nissan of Glens Falls. Everyone we dealt with was very helpful and informative. This was the best car buying It was a pleasure doing business with Lia Nissan of Glens Falls. Everyone we dealt with was very helpful and informative. This was the best car buying experience we have ever had. More

Exceptional Experience! To Stephane Havens, I cannot express my sincere thanks enough for your professionalism, honesty, and attention to detail in the selection of our new v To Stephane Havens, I cannot express my sincere thanks enough for your professionalism, honesty, and attention to detail in the selection of our new vehicles. Ms Havens and I had never met. After a horrific experience at a dealership closer to our home, I decided to do look elsewhere to turn in my mom's Altima since she was at the end of her lease. Stephanie had stellar reviews and after our experience, I can see why! Ms. Havens listened to my mom's wishlist, and was attentive to every detail. Took mom to meet Stephanie Saturday morning and drove home that afternoon in mom's new Rogue! As a bonus, they offered me an incredible deal on a Rogue I could not refuse... I picked mine up today! So happy!! It's phenomenal!! The atmosphere is friendly, not pushy. Everyone you meet appears to enjoy what they are doing. Part of the delivery process is to introduce you to the service team. Super nice. To Fran, Joanne, it was a pleasure and I look forward to working with you. To Mr. Mueller, General Manager, thank you so much!!! If you are in the market for a Nissan, please consider Lia Nissan of Glens Falls. We couldn't be happier! More

Awesome experience! The staff made whole process smooth and worked with me to find the perfect vehicle. The one on one time spent made for a wonderful experience. The staff made whole process smooth and worked with me to find the perfect vehicle. The one on one time spent made for a wonderful experience. More