Lia Nissan of Enfield

John from service won't honor your coupon Just recieved a coupon in my email from nissan for a $10 prescheduled oil change , only honored on Wed and Thursdays. So I made appointment for Thur Just recieved a coupon in my email from nissan for a $10 prescheduled oil change , only honored on Wed and Thursdays. So I made appointment for Thursday, had coupon and they took my car. John from service never asked me if I wanted synthetic oil, he just charged me 20$ at the end, saying my car had to have synthetic oil. Umm no, I've owned lots of nissan and this isn't a high performance car and I know how to read my manual, it can take regular conventional oil. Thank you for thinking you pulled a fast one on me, but nope I kept my composure, smiled, left and called corporate. So shady. Honor the coupons and ask before you decide to upgrade, I came in only for the $10 oil change and now I'm never coming back. I know your location needs your numbers up, so a $10 oil change isn't something your into, but john, it's not your company. Please hire some ethical managers nissan. More

Do not go here for purchase or lease! The service dept is great but the GM, salesman,finance are the epitome of the typical sleazy car dealers. They are liars, rude and could care less ab The service dept is great but the GM, salesman,finance are the epitome of the typical sleazy car dealers. They are liars, rude and could care less about you and will do what it takes to snake a deal out of you. Truly hurt and disgusted by the treatment we received. Go to another Nissan dealer for purchase NOT Lia. More

Avoid at all cost! We should have known the second we met the dealer. My husband and I are a young couple in our late 20s/early 30s. I won't go on about our horrible exp We should have known the second we met the dealer. My husband and I are a young couple in our late 20s/early 30s. I won't go on about our horrible experience, but I will say two things. First, the dealer immediately sized us up calling my husband "boss" and swearing about certain sports teams. It was extremely unprofressonal and belittling for him to look at us as a young couple and assume we talked/acted that way. Second, this was our first time buying a car together and we were learning. We gave him an offer for a Nissan rouge to which he laughed at us and said there's no way. He then got his manager who also laughed at us, said if he gave us the car for that price he would have to close down the business and to have a nice day. Just so you know, we went to Middletown Nissan and got the same car and package for LESS than the price we were laughed at and basically dismissed from the lia Nissan employees. Take the time to go down to the fabulous people at Middletown Nissan and don't waste your time with the rude, unprofessional experience you would have at lia. More

Purchasing a lease I went to lease a vehicle, the staff was not friendly at all and the sales man was rude. I would not recommend this place. I went to lease a vehicle, the staff was not friendly at all and the sales man was rude. I would not recommend this place. More

Rip off 1) Gave a list of recommended at 15k miles and glad I declined it. Verified with A different Nissan and they told me ii was basically lied to by these 1) Gave a list of recommended at 15k miles and glad I declined it. Verified with A different Nissan and they told me ii was basically lied to by these guys. 2) Had an issue with my hatch and I was told it's working properly after showing it's not, I was told to come back next week because they have to close for the day. 3) And not to mention they are very rude .. 4) Had a recall part ordered by them and it never arrived waited 3 months and got it fixed at a different Nissan just by walk in. One of the worst delarship I been to More

Service department was fantastic! Prudence in the service department was great! There was an issue with the rental car I was given and she took care of it immediately! Prudence in the service department was great! There was an issue with the rental car I was given and she took care of it immediately! More

great service experience Prudence Doty made my service visit easy and painless. She was great to work with knowledgeable, had a good sense of humor and thus I will be back Th Prudence Doty made my service visit easy and painless. She was great to work with knowledgeable, had a good sense of humor and thus I will be back Thx More

Great place to get a new car. This dealership was far and willing to work with your wallet and schedule. All staff was really friendly and helpful. They also gave you time to peru This dealership was far and willing to work with your wallet and schedule. All staff was really friendly and helpful. They also gave you time to peruse the cars by yourself first so you can see what you like without any pressure. More

Great experience I was greeted by Jose DelGado. I was an hour early for my appointment, but he was very helpful and took me right away. I forgot my coupon when I dropp I was greeted by Jose DelGado. I was an hour early for my appointment, but he was very helpful and took me right away. I forgot my coupon when I dropped my car off but he was very nice about taking the coupon when I picked up my car. The car was washed after the oil change. I will definitely be back to get my car serviced there. More

Professional Service I was greeted by Jose Delgado. He was very professional and asked why I was there. He told me the mechanics were at lunch (I was early) and told me wh I was greeted by Jose Delgado. He was very professional and asked why I was there. He told me the mechanics were at lunch (I was early) and told me where I could wait. He came back a short while later and said that 2 clamps had broken off and that it would just cost $7.00 for the clamps and no labor. He said they were washing my car. I was in and out within about an hour. Quick and efficient. More