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Lia Nissan of Colonie
Schenectady, NY
367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 367 reviews
January 31, 2021
2nd Titan, both from Lia Schenectady. Seamless trade in of my 2017 for a 2021 with John A's assistance. Happy with new "toys" now available on the 2021. Thumbs Up! of my 2017 for a 2021 with John A's assistance. Happy with new "toys" now available on the 2021. Thumbs Up! More
by rjquinlan
Employees Worked With
John Attansio
November 07, 2020
I am beyond DISGUSTED with my first experience at Lia's service dept! I brought my car in for oil change, OSC recall and the CVT! I was very specific when I told them the CVT is messing up JUST LIKE ALL TH service dept! I brought my car in for oil change, OSC recall and the CVT! I was very specific when I told them the CVT is messing up JUST LIKE ALL THE OTHER 2014 SENTRA'S! I was told they would diagnosis at MY charge and let me know. I was told the CVT was "reprogrammed" but since it wasn't BROKEN it isn't under the extended warranty for this EXACT issue! Fast forward 24 hours and I'm on the thru way and the car will not go!! Nothing!!! It didn't stall it just sat there! With a lot of prayer and having to turn the car on and off to attempt to get power to the transmission I made it home! I called Lia immediately and Dave told me... "Sorry it's 4 and we close at 5. The service manager isn't here on Saturday so you'll have to reach him Monday." If jumping thru the phone was a thing Dave would have had a real issue! Yes I was yelling! I just PAID you folks to take care of my vehicle and now the car is dead in the road! Additionally when I brought the car in I specifically told you what was wrong and Lia is playing the "it's not our fault" card! I'm not a dumb woman, I work with service techs every day in the fork lift industry, I've dealt with warranty situations and I know the company doesn't want to pay! I'll be contacting my attorney and writing this review every where possible! I'm shocked and highly disappointed with the entire situation! More
by Babs
Employees Worked With
Dave
September 27, 2019
Excellent customer service Elizabeth Godlewski was very helpful in managing my service visit. Pleasant, courteous and professional! Dealership is #1 I highly recommend this deal Elizabeth Godlewski was very helpful in managing my service visit. Pleasant, courteous and professional! Dealership is #1 I highly recommend this dealer to my friends More
by Mynissan
Employees Worked With
Elizabeth Godleski
September 26, 2019
Great customer service Words cannot describe TYLER HESS AND THE GUY HE WAS TRAINING MADE ME FEEL, I left with tears of joy thanks to the lia NISSIAN TEAM Words cannot describe TYLER HESS AND THE GUY HE WAS TRAINING MADE ME FEEL, I left with tears of joy thanks to the lia NISSIAN TEAM More
by Queen13
Employees Worked With
Tyler hess, Pedro Fernandez, Patrick Mastromarchi
September 25, 2019
Excellent sales service John attanasio is excellent to work with. I have bought several cars from him and will continue doing soI always get excellent service and price John attanasio is excellent to work with. I have bought several cars from him and will continue doing soI always get excellent service and price More
by Matt
Employees Worked With
Pedro Fernandez, John Attansio
September 23, 2019
Very good experience....again. I brought my 2015 Altima in for routine service and needed to wait. The service was performed exactly as expected and the wait time was very reasonabl I brought my 2015 Altima in for routine service and needed to wait. The service was performed exactly as expected and the wait time was very reasonable. This is my usual experience at Lia Nissan and speaks to how professional the operation is. More
by jconn
Employees Worked With
Curtis Leach was great to deal with.
September 15, 2019
From bad to great My leased was terminating in October. After receiving several notices from Nissan I decided to turn in my car in August. This time I was purchasing My leased was terminating in October. After receiving several notices from Nissan I decided to turn in my car in August. This time I was purchasing the vehicle so I wanted a vehicle I would feel good about for the next 7-10 years. I went to the dealer I had used previously. After several unprofessional incidents I walked away. I was going to to wait until October but then decided to try Lia Nissan. It was a 360 experience. Everyone was attentive and professional. Mike Heffernan listened to what I had in mind for my purchase. Mike searched the inventory at all their locations and found the vehicle I wanted. Even better, he presented financing which worked with my budget. 3 days later I had what I envisioned, a gorgeous Rouge in the perfect color with the features I wanted and more. Thanks to Mike I drive happy. More
by Jill
Employees Worked With
David Seacord, Michael Heffernan
September 14, 2019
New Titan Purchased a new truck earlier this month. Worked with Robert to seal the deal. He was friendly, knowledgeable, and easy to work with. He was honest an Purchased a new truck earlier this month. Worked with Robert to seal the deal. He was friendly, knowledgeable, and easy to work with. He was honest and didn't pressure me as some other salespeople do at other dealerships. The finance folks were great also, and I've had multiple dealings with the service department here recently for maintenance and installs. They exceed expectations as well. I'm happy with my experiences here, and I'm not easy to impress! More
by Todd
Employees Worked With
Curtis, Thomas Gear, David Seacord, Robert Challacombe
September 14, 2019
Leasing 2020 altima Great efficient process ,competent ,helpful, great people to work with. Everyone up and down the line made the process easy, this our fourth Nissan le Great efficient process ,competent ,helpful, great people to work with. Everyone up and down the line made the process easy, this our fourth Nissan lease keep up the good work More
by Eric
Employees Worked With
David Bertuch, Dennis Sunkis
September 04, 2019
Amazing Service Tech (Johnny)was very friendly and did an amazing job. Would recommend this tech anytime always trustworthy with him working on my vehicle at anytime, Tech (Johnny)was very friendly and did an amazing job. Would recommend this tech anytime always trustworthy with him working on my vehicle at anytime, he is very reliable and anyone cant relate to this. He is a one of a kind when its comes to being a mechanic. More
by Fari
Employees Worked With
Kedar Sahadeo, Thomas Sincora
