Lia INFINITI
Cohoes, NY
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Professional. Accurate, timely., loaner car is a huge help for me . Knowledgeable, place is clean & tidy. Modern facility!! Accurate, timely., loaner car is a huge help for me . Knowledgeable, place is clean & tidy. Modern facility!! More
Rodney Curl is my service advisor. He is very professional & knowledgeable., He listened to my concerns & was a big help in getting me a loaner car during my vehicles service ., the de He is very professional & knowledgeable., He listened to my concerns & was a big help in getting me a loaner car during my vehicles service ., the dealer ship is very well laid out & extremely clean ,. Everyone I came in contact with was impressive . Rodney Curl was a pleasure to deal with during my repair., More
Very friendly & professional service. It was my pleasure to work with Celeste Hill for both of my recent visits. All issues were resolved successfully. It was my pleasure to work with Celeste Hill for both of my recent visits. All issues were resolved successfully. More
I had a wonderful experience with Celeste Hill in service. She is amazing. Made me feel very comfortable and I would go back there as long as I know she was there. service. She is amazing. Made me feel very comfortable and I would go back there as long as I know she was there. More
Excellent service experience. Sami Dawood worked to get a great price on oil and filter change. Also, great deal on tire rotation, engine air filter and cabin air filter replaceme Sami Dawood worked to get a great price on oil and filter change. Also, great deal on tire rotation, engine air filter and cabin air filter replacement. Would definitely recommend Lia Infiniti service department. More
I can't say enough about Sami! I brought in my car after a fight with a sidewalk ended in the sidewalk's favor. Sami told me he wasn't sure there was anything he could do, but he I brought in my car after a fight with a sidewalk ended in the sidewalk's favor. Sami told me he wasn't sure there was anything he could do, but he would do his best. He got my car in quickly. Informed me that it was not safe to drive, but he would see what he could do about getting me a replacement part. He tried everything he could before telling me I was out of luck in the nicest possible way. I am thankful that he was my service advisor that day and truly appreciate the time and compassion he showed me. More
Sami Dawood represents Infiniti well. He acknowledged us, kept us informed of cost and time, was knowledgeable and professional, so much so that I will request him every time we return. He acknowledged us, kept us informed of cost and time, was knowledgeable and professional, so much so that I will request him every time we return. It was evident he cared. Infiniti needs more employees like him. Thanks to the technician also as our service did not help his paycheck very much, yet he got the job completed quickly. More