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Lia INFINITI

Cohoes, NY

4.9
431 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 431 reviews

September 05, 2023

Dawn Owens at LiIA Infiniti in Latham NY was very helpful during my recent car buying process. More

by Tom B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Sep 07, 2023 -

Lia INFINITI responded

Hi, Tom! Thank you for stopping by to give credit to Dawn for making this such a remarkable dealership experience. We're thrilled she provided you with an accommodating and smooth transaction. Congratulations on the new INFINITI! We wish you all the best in the journeys yet to come, from all of us at Lia INFINITI!

September 01, 2023

Michael Bingham was my service representative on my recent visit to Lia Auto. I found Michael to be very professional and knowledgeable as a service rep. He was very helpful in resolving my auto issues More

by KNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Sep 07, 2023 -

Lia INFINITI responded

KNF, thank you for your stellar review and recommendation of Michael! We're pleased to know how satisfied you were with his support and the insight he imparted to you. We hope you'll continue to choose Lia INFINITI for all your automotive needs!

September 01, 2023

Micheal was a big help with my car getting fixed. After seeing my frustration he assisted with directing me to Aubrey to take care of a serious matter with my vehicle. More

by roberts_romel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Bingham , Sami Da'Wood
Sep 01, 2023 -

Lia INFINITI responded

Thanks for the 5-star review of Michael! We truly appreciate your business, and we're pleased to know how helpful Michael was to you during this visit. Please don't hesitate to come see us again some day!

September 01, 2023

My service writer Sami Dawood was amazing. Sami was very knowledgeable and helped me through the whole process of getting my vehicle serviced. Sami is a great asset to Lia Infiniti and I look More

by Jay Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Sep 01, 2023 -

Lia INFINITI responded

We're so happy to hear that, Jay! Thanks for letting us know how pleased you were with Sami's assistance and insight during this visit. We, too, look forward to working with you again, and wish you many happy travels until then.

August 31, 2023

I had a great experience leasing my new 2023 QX60 at Lia Infiniti. Bill Kane (sales rep) was fantastic and made the process very easy and enjoyable. More

by adalexander01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Sep 01, 2023 -

Lia INFINITI responded

Thanks for taking a moment to recognize Bill's excellence by sharing your positive feedback! We're thrilled you enjoyed a smooth and seamless leasing process. Congrats on the new QX 60! Best wishes for happiness in all your travels to come, from the whole team at Lia INFINITI!

August 25, 2023

Everyone was so friendly. Made you feel comfotable no pressue from anyone. Had a great experience with my salesman.his name is Jake Willi. very friendely and very helpful i More

by nancyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark not sure of his last name., Jake Willi
Aug 28, 2023 -

Lia INFINITI responded

Nancy, thank you for your lovely feedback on Jake! We're absolutely delighted Jake's support and expertise ensured a smooth and pleasant transaction. Congratulations on your pre-owned INFINITI! We wish you all the best in your journeys ahead, from everyone at Lia INFINITI!

August 19, 2023

Everyone at Lia Infiniti is great to work with and talk to. They are always there to help. Michael Bingham service manager is ready to help and will make sure infinity provides the best service as well as More

by chimera_8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael bingham
Aug 22, 2023 -

Lia INFINITI responded

Thank you for stopping by to give credit to Michael for always taking excellent care of you and your vehicle. We truly appreciate your continued business, and we hope to be of service to you for many years to come!

August 18, 2023

We had a great experience with Jake our salesman, I don't know his last man, but he was amazing to work with. Everything went very smoothly with the financeing and receiving the car. . I would not hesitate t More

by lunabab.23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake Willi
Aug 18, 2023 -

Lia INFINITI responded

Thanks so much for your 5-star review of Jake! We're thrilled he provided you with a smooth, seamless dealership experience. Congrats on the new INFINITI! We wish you many pleasant travels ahead, from all of us at Lia INFINITI!

August 16, 2023

I made an appointment and the first time, they had overbooked and had to reschedule me. When I came to the shop, they got me in right away and had a loaner car ready for me. They kept me informed of t More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Aug 17, 2023 -

Lia INFINITI responded

Hi, JD! Thanks for letting us know how pleased you were with how our service team handled your vehicle's visit. We're happy they ensured accommodating assistance and timely work on your vehicle's repairs. Please come see us again some day!

August 11, 2023

Everyone was kind and helpful specially celeste Hill also liked the coffee and donuts while waiting thank you More

by Muskellydeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Aug 15, 2023 -

Lia INFINITI responded

Thank you for letting us know how satisfied you were with this visit! We're glad you enjoyed a comfy wait as well as the attentive service provided to you by Celeste. We wish you the safest of travels until we may assist you again!

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