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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.9
431 Reviews
Call Dealership (518) 213-9242
View Awards

965 New Loudon Rd

Cohoes, NY

12047

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Showing 431 reviews

September 29, 2023

Celeste Hill and team were very helpful. Thank you for the friendly and knowledgeable service! More

by car
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
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Oct 03, 2023 -

Lia INFINITI responded

Thank you for your 5-star rating! We are glad that Celeste was both kind and helpful throughout your visit. It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

September 29, 2023

Very professional. Kevin made my experience a breeze, very thorough and took the time to explain everything and answer all my questions. More

by mkniskern09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
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Oct 03, 2023 -

Lia INFINITI responded

Thank you for your wonderful review! We are happy to hear that Kevin could provide you with a thorough and efficient experience. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 28, 2023

Very great service Rodney was helpful and kind always a pleasure to work with. Thanks again More

by King103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
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Sep 28, 2023 -

Lia INFINITI responded

Thank you for telling us why you like working with Rodney! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring the same circumstances at your next appointment!

September 27, 2023

Working with Daequan Woods was a wonderful experience from start to finish! He was patient & knowledgeable, never pushy. Highly recommend him and the whole Lia team! More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Sami Da'Wood, Daequan Woods, Mark Perrotti
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Sep 28, 2023 -

Lia INFINITI responded

JR, thanks for taking a moment to give us the highlights of your dealership experience with Daequan! We're delighted he was committed to your complete satisfaction. Congrats on the new vehicle! Best wishes for pleasant travels in your future, from the whole team at Lia INFINITI!

September 22, 2023

Celeste Hill at Lia INFINITI was great! She was friendly and knowledgeable about the entire process. Great service! More

by dtnawrot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes, Lisa Dugan, Sami Da'Wood, Celeste Hill, Rodney Curl
Report | Print
Sep 25, 2023 -

Lia INFINITI responded

Thank you for recognizing Celeste's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia INFINITI team may serve you. Safe travels until then!

September 16, 2023

the team at this location is awesome to work with. Very nice people to work with More

by sbtheinformer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Celeste Hill
Report | Print
Sep 18, 2023 -

Lia INFINITI responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy our team handled your visit with great care and communication. We hope to ensure the same circumstances at your next visit. See you then!

September 15, 2023

Rodney was very helpful on getting my car looked at and fixed when I didn’t have an appointment. Very pleased with my experience More

by Ant518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
Report | Print
Sep 15, 2023 -

Lia INFINITI responded

Thanks for the positive feedback on Rodney! We're glad he accommodated your last minute visit with a sense of urgency to handle your needs in a timely manner. Please come see us again some day!

September 09, 2023

Lia has always and continues to do an outstanding job, Rodney Curl is to be commended for being customer centric. I wouldn't buy a car from anyone other than Kevin Carhart. More

by WAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Report | Print
Sep 12, 2023 -

Lia INFINITI responded

Thank you for the honor of having been of service to you over the past years, WAZ! We're pleased you continue to receive the best care and guidance from Rodney and Kevin. Please don't hesitate to get in touch whenever Rodney, Kevin, and the Lia Honda team can assist you again. It's always our pleasure!

September 08, 2023

Excellent service and easy to schedule. Always get us in quickly and the complimentary car wash is cool too. More

by patrickInfiniti guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Remington, Nicole Mcnally, Kevin Carhart, Dawn Owens, Tim Nacaratto, Cathy Garrison, Loreli Burkhouse, William Kane, Kevin Graham, Colin Barth
Report | Print
Sep 12, 2023 -

Lia INFINITI responded

Thank you, Patrick! We're pleased you had another great service experience with us, and that our team made sure your vehicle was well taken care of from start to finish. We appreciate your continued business and look forward to seeing you at your next visit!

September 05, 2023

Lia Infiniti never fails to exceed expectations. They always treat me with the most respect and I feel good knowing that they have my best interest in mind More

by dzirphantom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood
Report | Print
Sep 07, 2023 -

Lia INFINITI responded

That's so nice to hear! Thank you for sharing your thoughtful review of our service team. It is our pleasure to assist you with your automotive needs, and we hope you won't hesitate to get in touch the next time we may be of service to you. See you next time!

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