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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.9
430 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

December 28, 2023

Lia Infiniti always delivers a pleasant experience both in sales and service. I have been doing business with this dealership for 20 years and have two vehicles from Lia Infiniti. More

by AudioArchist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Dec 28, 2023 -

Lia INFINITI responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia INFINITI is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

December 28, 2023

Dawn Owens was very helpful and attentive to our needs. Dawn quickly secured the car we requested. More

by dennis9179
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
Dec 28, 2023 -

Lia INFINITI responded

Dennis, thank you for sharing your experience with us! We're delighted Dawn handled your wishes with the utmost advocacy and grace. Congrats on the new car! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia INFINITI!

December 26, 2023

Whenever I need service, Mike and Celeste in the Service Department are on top of it. I am very grateful for their professionalism.. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill, Michael Bingham
Report | Print
Dec 28, 2023 -

Lia INFINITI responded

John, thank you for expressing your appreciation of the exceptional service provided to you by Celeste and Michael. We truly appreciate your continued business, and wish you safe travels until we see you again!

December 21, 2023

Michael Bingham is very knowledgeable and helpful. He has helped me twice, and has be wonderful both times. He even pulled my car into the garage when it was finished so I didn't have to go out into t More

by pashline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Dec 21, 2023 -

Lia INFINITI responded

We greatly appreciate you taking the time to leave Michael this excellent review and recommendation! We are delighted that Michael consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 07, 2023

Celeste Hill was great. She helped with the issue I had and also explained and suggested additional services but without pushing too much. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Report | Print
Dec 07, 2023 -

Lia INFINITI responded

Ed, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that Celeste's efforts could meet your satisfaction! We are thrilled to know that she helped with the issue you had, explained it and suggested additional services without being pushy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 01, 2023

Very professional and interested in what the customer shares. They care and check for satisfaction. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Dec 06, 2023 -

Lia INFINITI responded

Carolyn, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they are very professional and interested in what the customers share. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

November 21, 2023

Dawn Owen's my sales person was very knowledgeable friendly made the buying experience easy and enjoyable. The entire lia team did a great job. I would highly recommend them and I am definitely looki More

by DZIEDZIC101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Kevin Graham, Mark Perrotti
Report | Print
Nov 22, 2023 -

Lia INFINITI responded

Thanks so much for your lovely review of Dawn! Nothing means more to us than your satisfaction, so we're pleased Dawn did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels this holiday season from everyone at Lia INFINITI!

November 14, 2023

Excellent service and car quality. Sami Dawood Was very helpful. I’ve used Lia since 19&1. More

by Stephen.Hillinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Nov 15, 2023 -

Lia INFINITI responded

Thanks so much, Stephen! We appreciate your loyalty, as well as your positive feedback on Sami. We hope to have many more opportunities to be of service to you. Safe travels this holiday season!

November 14, 2023

Excellent service,Sami was very thorough and professional.I recommend anyone who sees this to give him a visit. More

by Rick Stanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Sami Da'Wood
Report | Print
Nov 15, 2023 -

Lia INFINITI responded

Rick, thanks for taking the time to recommend and review your service experience! We're happy Sami handled your visit with great care and diligence. We hope you'll continue to choose Lia INFINITI for all your automotive needs!

November 11, 2023

The service team did an exceptional job working through my issues and resolving. Great customer service. More

by jdwyerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood, Celeste Hill, Rodney Curl, Michael Bingham
Report | Print
Nov 13, 2023 -

Lia INFINITI responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia INFINITI your first choice for service!

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