Lia INFINITI

Great Experience Matthew Zampella is the reason we bought at Lia Infinity of Latham. He got us to turn around and come back to Latham when we were 20 minutes from a pu Matthew Zampella is the reason we bought at Lia Infinity of Latham. He got us to turn around and come back to Latham when we were 20 minutes from a purchase in Syracuse. He is thorough attentive and dilligent in his follow up, all the reasons we turned around and came back to Lia Infinity of Latham More

Best service I've ever received when buying a car. Let's start with, I drove 3 hours to this dealer because I heard nothing but great things on their service and prices; and wow was I more than satisfi Let's start with, I drove 3 hours to this dealer because I heard nothing but great things on their service and prices; and wow was I more than satisfied. I knew it wasn't going to be easy getting me approved but Isaac bent over backwards to get it done. Tim though was beyond amazing. Was in communication with him through emails, text, and phone calls. He answered all my questions, was patient, and was patient with my decision making. I had even asked him if he can park my top 3 cars in which I was in between with and he did it with absolutely no problems nor attitude. Funny part is that I ended up with the car I first came to see even after test driving 6 other cars. Love my G37 and my girlfriend and I will be back later on this year when it's her turn to get a car. This place was worth driving from Philly and I wouldn't go anywhere else. More

Friendliness plus competence The service staff knows what it's doing. Some of the work they've done were factory repairs I would never have known about. The friendliness and cou The service staff knows what it's doing. Some of the work they've done were factory repairs I would never have known about. The friendliness and courtesy are welcome qualities. It's also great to have work done on time with no surprises. More

Easy and pleasant experience Was in the market to lease a midsize SUV and stopped here first with many other luxury dealership stops planned for the rest of my day. Sales Consult Was in the market to lease a midsize SUV and stopped here first with many other luxury dealership stops planned for the rest of my day. Sales Consultant Jon and Sales Manager Jeremy promised me a great deal if I came back interested in the vehicle I test drove. After running around for another 6 hours dealing with other dealerships and seeing many other vehicles, I went back here and gave them my business. They kept their word and made me a nice deal on the car I was interested in. More

Great service crew to back up the sale Giving a shout out to Tarah in the Lia service department. She is friendly, knowledgeable and a straight shooter, which is much appreciated. The who Giving a shout out to Tarah in the Lia service department. She is friendly, knowledgeable and a straight shooter, which is much appreciated. The whole service experience is great, from the technicians to the guys who wash your car. And the rates are cometitive, which was a surprise for dealer service. More

One of the best dealerships I've ever done business with. Lia Infiniti is full of people that are happy to work there. I did everything from 200 miles away in Maine and Kevin Carhart was professional and hel Lia Infiniti is full of people that are happy to work there. I did everything from 200 miles away in Maine and Kevin Carhart was professional and helpful. I drove my trade from Maine to Lia Infiniti and there was no fuss of anything and the used car I bought was in unbelievable condition (better than pictures could describe). This dealership needs to be moved to Maine so I can buy all my cars from them! Well done! More

Awesome Experience I had a wonderful experience and wouldn't recommend any one else to buy a car from! I purchased a 2013 Nissan Altima and could not be any happier! The I had a wonderful experience and wouldn't recommend any one else to buy a car from! I purchased a 2013 Nissan Altima and could not be any happier! They did an excellent job helping me pick out this car! More

A Dealership That Cares!! I have spend the last 6 months looking for a very specific car. I was in luck when I found the exact match at Lia Infiniti. I traveled from NJ to NY I have spend the last 6 months looking for a very specific car. I was in luck when I found the exact match at Lia Infiniti. I traveled from NJ to NY and would do it again in a heart beat. Dawn Owens is a wonderful person and a knowledgeable professional. She made the car buying process quick, easy, transparent and fun. She is absolutely someone you can trust. No games. No gimmicks. I was thrilled with my purchase and how I was treated. I have visited many dealerships in NJ and this one is by far the most respectful and courteous. I will be doing business with this dealer for life. -Happy New Car Owner- More

New Car I can't say enough on how happy I am with Lia Infiniti. My wife and I were on the fence about leasing a new vehicle. Our salesman, Mike Baker in addit I can't say enough on how happy I am with Lia Infiniti. My wife and I were on the fence about leasing a new vehicle. Our salesman, Mike Baker in addition to explaining the lease program in detail took his time showing us the vehicle inside and out, all the safety features and an extensive test drive. He did an excellent job from start to finish. Being in sales myself I know the importance on follow through, Mike went above and beyond. We really appreciate it! See you in three years for another lease. By then my wife will have talked me into the QX80. Again.... excellent job Mike! Scott Seeberger More

Picking up new vehicle I was very pleased with the sales dept when buying my new car. They went above being help full with me. However when the car was delivered there was I was very pleased with the sales dept when buying my new car. They went above being help full with me. However when the car was delivered there was a problem with the key system. If this car was checked by the service department before delivery then why did this problem happen.I had to hang around for 2 extra hours for the service dept to find out what the problem was and fix it. I do not feel that this was at any time the sales dept but the blame is on the service dept. This is my second Infiniti and might be my last one. This should never have happened at all. More