
Lia INFINITI
Cohoes, NY
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Do Not Use After leasing my 2nd car from Lia Infiniti I had to contact a lawyer. Do not trust them!!!! Gave them multiple chances to fix problem and got nowhere After leasing my 2nd car from Lia Infiniti I had to contact a lawyer. Do not trust them!!!! Gave them multiple chances to fix problem and got nowhere with the sales manager Steven. More
Service Brought the car in for an oil change. Service reps explained the additional services that were needed with itemized pricing. There was no hard sell Brought the car in for an oil change. Service reps explained the additional services that were needed with itemized pricing. There was no hard sell on having things done right away. Will continue to have my car serviced by Lia. More
Great experience I have been an Infiniti customer for more than 20 years and have nothing but the high praise for people in this dealership. They are knowledgeable, pr I have been an Infiniti customer for more than 20 years and have nothing but the high praise for people in this dealership. They are knowledgeable, professional, polite and very attentive to customer's needs.Lisa Dugan and Steve Basily are uperb service team. More
Excellent Service Have owned several Infiniti vehicles and always top notch service by Lisa, Steve and Tara. Scheduling is always easy, excellent communication on what Have owned several Infiniti vehicles and always top notch service by Lisa, Steve and Tara. Scheduling is always easy, excellent communication on what needs to be done and always a loaner waiting. Car always done right. Sales staff is also always customer focused and available. More
New wheels I didn't like the wheels that came on the car that I wanted, so Tim worked with me to find the ones that I really wanted (in a very affordable way). H I didn't like the wheels that came on the car that I wanted, so Tim worked with me to find the ones that I really wanted (in a very affordable way). He also took my previous damaged lease to get fixed for me after I took delivery of my new car. Very helpful team. More
Excellent Dealership Easy scheduling. Friendly customer service. Good explanations of what needs to be done. Loaner car availability. Work always performed correctly. When Easy scheduling. Friendly customer service. Good explanations of what needs to be done. Loaner car availability. Work always performed correctly. When I drove Nissan Maximas, Lia Nissan service was excellent. Now that I am driving Infinitis, Lia Infinity has continued in that tradition including having some of the same excellent people who I dealt with at their Nissan dealership. Steve Bastille and Lisa Dugan are the best and make sure everything goes smoothly. Definitely 5 star service. More
Quick and fair negotiation for a certified pre-owned Dawn Owen provided great service, fair negotiation, and quick delivery for a certified pre-owned car offered at their dealership! This was my first d Dawn Owen provided great service, fair negotiation, and quick delivery for a certified pre-owned car offered at their dealership! This was my first deal with Infiniti but I've been a Lia customer for over 15 years and will continue to be!!! More
Worst dealer on the planet Lia is all about making money, not making the customer happy . I purchased a 2009 Infiniti from Lia, very happy. Went to lease car in 2012 with 2009 G Lia is all about making money, not making the customer happy . I purchased a 2009 Infiniti from Lia, very happy. Went to lease car in 2012 with 2009 G37X sedan for exchange, had a horrible experience with Lia Infiniti from every level. Now 2015 called to give them a chance to be fair and nothing has changed, stay clear of Lia, you will save yourself a headache and lots of money. More
Service Lisa Dugan was fantastic as usual. The car was in and out at record speed. The car was in for an inspection and they completed a recall in that time Lisa Dugan was fantastic as usual. The car was in and out at record speed. The car was in for an inspection and they completed a recall in that time as well. Greg More
Jonathan is the Man!! Decided at the end of April that it was time to trade in my G37 for the Q50. I stopped in and ended up working with Jonathan. He couldn't have been Decided at the end of April that it was time to trade in my G37 for the Q50. I stopped in and ended up working with Jonathan. He couldn't have been more thorough when it came to the paperwork and the delivery process. Extremely knowledgeable guy. I would definitely recommend you stop and ask for Johnathan. It was a great experience all around. Quick and painless and I was in and out. More