
Lia INFINITI
Cohoes, NY
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efficient and friendly Mark was very professional and friendly, Made the whole process very efficient and gave me a great deal right out of the gate. Extremely happy with my Mark was very professional and friendly, Made the whole process very efficient and gave me a great deal right out of the gate. Extremely happy with my purchase More
First new Infinity Kevin worked hard to find the car we were looking for. No pressure friendly sales people. Pleasant experience. Would recommend dealer. Need four more Kevin worked hard to find the car we were looking for. No pressure friendly sales people. Pleasant experience. Would recommend dealer. Need four more words. More
Car came in on a hook. My G coupe would not start after exiting a restaurant in Delmar. I had purchased an extended warranty and with that I was able to get roadside assista My G coupe would not start after exiting a restaurant in Delmar. I had purchased an extended warranty and with that I was able to get roadside assistance. My car was towed to Lia at about 9pm. At 7am I met with Steve Basile in person. He had already been working for a while. He asked what had happened and he had a good idea of the issue before I left. As usual picking up a loaner was a non issue. It was almost new, clean and full of fuel-that is certainly a Lia benefit. Steve called me to tell me they were replacing the starter under warranty and that I could pick it up anytime after 5p that day. When I got there they had replaced the battery and the key fob battery also. I am extremely pleased with both the service and attention I received and this is not the first time. I bought my car there and will again. I only go there for service and I will continue to. I highly recommend the Lia team. More
Best service department around Lisa takes extra special care to make sure nothing is missed on your vehicle. I travel for a living and she takes the time to make sure my car runs sa Lisa takes extra special care to make sure nothing is missed on your vehicle. I travel for a living and she takes the time to make sure my car runs safe and secure all the time. I will not buy a car unless Lisa is my service advisor ! More
Infiniti The infiniti brand is the best and if any one is looking for a high line vehicle i suggest test driving one. Sales staff was friendly and the waiting The infiniti brand is the best and if any one is looking for a high line vehicle i suggest test driving one. Sales staff was friendly and the waiting area has tons of snacks. More
Excellence throughout. I have bought two cars at this dealership, because I find them to be completely honest and fair. Everyone is helpful and nice. However, it is Lisa w I have bought two cars at this dealership, because I find them to be completely honest and fair. Everyone is helpful and nice. However, it is Lisa who is wonderful and the main reason that I enjoy doing business here. She is trustworthy, and I have never had a reason to disagree with her recommendations. More
TERRIBLE SERVICE! I'm very happy with the sales people, but after driving 60 miles for service I was told NO LONER AVAILABLE! My sales oerson took care of it. After ret I'm very happy with the sales people, but after driving 60 miles for service I was told NO LONER AVAILABLE! My sales oerson took care of it. After returning home the LOW PRESSURE warning came on. You would think checking air pressure would be part of the six month service. My tires were down to 25 lbs. I'm very shocked and wonder what else was ignored. More
Great Customer Service The best customer service. Fully explained what needed to be done and made loaner car available. Work always performed to specification and my car was The best customer service. Fully explained what needed to be done and made loaner car available. Work always performed to specification and my car was nice and clean for pickup. More
Painless Transaction Dawn Owens did a great job. She was very pleasant and attentive to detail. Dawn even retrieved my EZ pass when I left it behind in my old vehicle. Dawn Owens did a great job. She was very pleasant and attentive to detail. Dawn even retrieved my EZ pass when I left it behind in my old vehicle. This is the second car I have purchased fro Lia Infiniti and I would not hesitate to buy a third. More
Great experience Tim was very helpful with helping me select my vehicle. Never once did he push me to make a sale and did everything he could to make sure I was comple Tim was very helpful with helping me select my vehicle. Never once did he push me to make a sale and did everything he could to make sure I was completely satisfied. Wonderful buying experience. More