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Lia INFINITI

Cohoes, NY

4.9
430 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

July 15, 2016

Excellence throughout. I have bought two cars at this dealership, because I find them to be completely honest and fair. Everyone is helpful and nice. However, it is Lisa w More

by Rhoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Dawn Owens
July 11, 2016

TERRIBLE SERVICE! I'm very happy with the sales people, but after driving 60 miles for service I was told NO LONER AVAILABLE! My sales oerson took care of it. After ret More

by amaze19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Zampalla
May 20, 2016

Great Customer Service The best customer service. Fully explained what needed to be done and made loaner car available. Work always performed to specification and my car was More

by Classy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 13, 2016

Painless Transaction Dawn Owens did a great job. She was very pleasant and attentive to detail. Dawn even retrieved my EZ pass when I left it behind in my old vehicle. More

by 98latinintd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
April 03, 2016

Great experience Tim was very helpful with helping me select my vehicle. Never once did he push me to make a sale and did everything he could to make sure I was comple More

by anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Naccaratto
February 22, 2016

Do Not Use After leasing my 2nd car from Lia Infiniti I had to contact a lawyer. Do not trust them!!!! Gave them multiple chances to fix problem and got nowhere More

by lied to
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
steven sales manager
February 22, 2016

Service Brought the car in for an oil change. Service reps explained the additional services that were needed with itemized pricing. There was no hard sell More

by 67GTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Emmerson, Gerard Hamedy
February 05, 2016

Great experience I have been an Infiniti customer for more than 20 years and have nothing but the high praise for people in this dealership. They are knowledgeable, pr More

by Mike123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
January 02, 2016

Excellent Service Have owned several Infiniti vehicles and always top notch service by Lisa, Steve and Tara. Scheduling is always easy, excellent communication on what More

by NewLexusDriver NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Lisa Dugan, Tara, Jerry, Sales Manager Steve is great
December 25, 2015

New wheels I didn't like the wheels that came on the car that I wanted, so Tim worked with me to find the ones that I really wanted (in a very affordable way). H More

by Zlettko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Naccarato
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