Lia INFINITI

Outstanding Experience with a new car purchase! I visited this dealer on a Saturday after chatting online with them and receiving a personal phone call after the chat. The dealership had me in a ne I visited this dealer on a Saturday after chatting online with them and receiving a personal phone call after the chat. The dealership had me in a new leased vehicle in less than 2 business days (Saturday to Monday). They also handled the turn in of my old lease car. The transaction was seamless and very easy. My salesman, Kevin Carhart, maintained constant communication with me via telephone and SMS. Every single person I met and spoke with was courteous and friendly. It made me feel like I had come home. Thanks, Lia for the great customer service and your great staff. More

Working with The Lia Team was seamless I worked with Dawn Owens for the third time with my recent purchase. Everything was exceptional. My loyalty to the dealership is many people deep and I worked with Dawn Owens for the third time with my recent purchase. Everything was exceptional. My loyalty to the dealership is many people deep and I feel that I am always treated as a five star customer. Dawn and Lisa Dugan in service are amazing and customer service is number one for them. They make it easy for me to be loyal. Thanks Lia Infinity Team... More

New car purchase I put off looking for a new car as the buying process is usually something I dread. However with Lia Infiniti and the assistance of salesman Matthew I put off looking for a new car as the buying process is usually something I dread. However with Lia Infiniti and the assistance of salesman Matthew Zampella ; my experience was outstanding. I would definitely recommend this dealership and salesman . More

Consistent, courteous, competent, caring service/treatment. Every time I have brought my FX35 in for service, I am amazed at the professionalism of Lisa Dugan. She is very concerned about attending to every ne Every time I have brought my FX35 in for service, I am amazed at the professionalism of Lisa Dugan. She is very concerned about attending to every need. She listens attentively to my comments and asks me follow-up questions to make sure she fully understands what needs to be serviced. She has provided me with a loaner vehicle when needed. Upon agreeing to have the work done, Lisa provides me with an estimate of the cost. She also advises me of what work might have to be done the next time I bring my car into Lia. My car is returned to me in immaculate condition. Lia is very fortunate to have Lisa Dugan in its employ. She represents the organization well! A+ More

Tim naccarado We had the pleasure of buying a car from Tim,very prompt and very professional. What a great experience!!! Well done Lia infinity on having the right We had the pleasure of buying a car from Tim,very prompt and very professional. What a great experience!!! Well done Lia infinity on having the right people on your team!! Thanks for everything Steve Tomlinson More

Steve Basile, Service Manager, is tremendous Steve Basile, Service Manager, is the reason we have purchased five Infiniti's from LIa Infiniti. Steve is the reason we will continue to patronize Li Steve Basile, Service Manager, is the reason we have purchased five Infiniti's from LIa Infiniti. Steve is the reason we will continue to patronize Lia Infiniti. He is a pleasure to deal with. More

Never gave up. We recently had a terrific experience at Lia Infiniti. Dawn Owens provided exceptional service for us. Initially, we could not locate the car that w We recently had a terrific experience at Lia Infiniti. Dawn Owens provided exceptional service for us. Initially, we could not locate the car that we wanted (options, color, etc), but Dawn never gave up. She continued to search the inventory of other dealers in the network and ultimately located exactly the car we wanted. Her service was terrific, transparent and enthusiastic. It was a true pleasure. We highly recommend Dawn for all your new car needs! More

Very Welcoming At most dealers, you are left to wander. Just a few minutes in the showroom, I was asked if I were being helped? Nice not to be ignored...I dealt w At most dealers, you are left to wander. Just a few minutes in the showroom, I was asked if I were being helped? Nice not to be ignored...I dealt with a salesman who really "knew his stuff." - Matthew Zampalla Got me the perfect car - love at first sight. and in my price range Didn't have to waste my time looking at others It's comforting to know that once you drive off the lot, you're not forgotten. I am technically challenged and Matt made time afterwards to explain all those little icons and if I still had problems, he would help me out again. PS. At delivery time, Matt presented with a set of key chains and a pen. What a nice finishing touch. More

The best! There is no better dealership than Lia Infiniti. Everyone there is friendly, accommodating and very professional. We were so lucky to have Tim and Isa There is no better dealership than Lia Infiniti. Everyone there is friendly, accommodating and very professional. We were so lucky to have Tim and Isaac help us out when we bought our second Infiniti last week. Matt also stands out as an all star. I never ran in to anyone at this dealership who wasn't extremely nice and helpful. Thanks Lia! More

2016 Q50 T3 Turbo - AWSOME!!! William Kane was awesome to work with! He went out of his way to get us the car I wanted. He made sure my delivery was on time and a good experience William Kane was awesome to work with! He went out of his way to get us the car I wanted. He made sure my delivery was on time and a good experience (the bow on top of the car was so cute!). He was extremely knowledgeable on the Q50 T3, as well as being patient with all of my questions. William took his time showing me all of the features of the car. He has contacted me several times since the purchase 3 days ago to see if I needed further assistance (much appreciated). The whole staff at Lia was great - so courteous and accommodating. This was my 2nd car I've gotten from Lia Infiniti and I will definitely be back for a 3rd! I'm only hoping that William Kane is still there to serve me! I give him a rating of 10 out of 10!!! More