Lia INFINITI

Consistent, courteous, competent, caring service/treatment. Every time I have brought my FX35 in for service, I am amazed at the professionalism of Lisa Dugan. She is very concerned about attending to every ne Every time I have brought my FX35 in for service, I am amazed at the professionalism of Lisa Dugan. She is very concerned about attending to every need. She listens attentively to my comments and asks me follow-up questions to make sure she fully understands what needs to be serviced. She has provided me with a loaner vehicle when needed. Upon agreeing to have the work done, Lisa provides me with an estimate of the cost. She also advises me of what work might have to be done the next time I bring my car into Lia. My car is returned to me in immaculate condition. Lia is very fortunate to have Lisa Dugan in its employ. She represents the organization well! A+ More

Tim naccarado We had the pleasure of buying a car from Tim,very prompt and very professional. What a great experience!!! Well done Lia infinity on having the right We had the pleasure of buying a car from Tim,very prompt and very professional. What a great experience!!! Well done Lia infinity on having the right people on your team!! Thanks for everything Steve Tomlinson More

Steve Basile, Service Manager, is tremendous Steve Basile, Service Manager, is the reason we have purchased five Infiniti's from LIa Infiniti. Steve is the reason we will continue to patronize Li Steve Basile, Service Manager, is the reason we have purchased five Infiniti's from LIa Infiniti. Steve is the reason we will continue to patronize Lia Infiniti. He is a pleasure to deal with. More

Never gave up. We recently had a terrific experience at Lia Infiniti. Dawn Owens provided exceptional service for us. Initially, we could not locate the car that w We recently had a terrific experience at Lia Infiniti. Dawn Owens provided exceptional service for us. Initially, we could not locate the car that we wanted (options, color, etc), but Dawn never gave up. She continued to search the inventory of other dealers in the network and ultimately located exactly the car we wanted. Her service was terrific, transparent and enthusiastic. It was a true pleasure. We highly recommend Dawn for all your new car needs! More

Very Welcoming At most dealers, you are left to wander. Just a few minutes in the showroom, I was asked if I were being helped? Nice not to be ignored...I dealt w At most dealers, you are left to wander. Just a few minutes in the showroom, I was asked if I were being helped? Nice not to be ignored...I dealt with a salesman who really "knew his stuff." - Matthew Zampalla Got me the perfect car - love at first sight. and in my price range Didn't have to waste my time looking at others It's comforting to know that once you drive off the lot, you're not forgotten. I am technically challenged and Matt made time afterwards to explain all those little icons and if I still had problems, he would help me out again. PS. At delivery time, Matt presented with a set of key chains and a pen. What a nice finishing touch. More

The best! There is no better dealership than Lia Infiniti. Everyone there is friendly, accommodating and very professional. We were so lucky to have Tim and Isa There is no better dealership than Lia Infiniti. Everyone there is friendly, accommodating and very professional. We were so lucky to have Tim and Isaac help us out when we bought our second Infiniti last week. Matt also stands out as an all star. I never ran in to anyone at this dealership who wasn't extremely nice and helpful. Thanks Lia! More

2016 Q50 T3 Turbo - AWSOME!!! William Kane was awesome to work with! He went out of his way to get us the car I wanted. He made sure my delivery was on time and a good experience William Kane was awesome to work with! He went out of his way to get us the car I wanted. He made sure my delivery was on time and a good experience (the bow on top of the car was so cute!). He was extremely knowledgeable on the Q50 T3, as well as being patient with all of my questions. William took his time showing me all of the features of the car. He has contacted me several times since the purchase 3 days ago to see if I needed further assistance (much appreciated). The whole staff at Lia was great - so courteous and accommodating. This was my 2nd car I've gotten from Lia Infiniti and I will definitely be back for a 3rd! I'm only hoping that William Kane is still there to serve me! I give him a rating of 10 out of 10!!! More

efficient and friendly Mark was very professional and friendly, Made the whole process very efficient and gave me a great deal right out of the gate. Extremely happy with my Mark was very professional and friendly, Made the whole process very efficient and gave me a great deal right out of the gate. Extremely happy with my purchase More

First new Infinity Kevin worked hard to find the car we were looking for. No pressure friendly sales people. Pleasant experience. Would recommend dealer. Need four more Kevin worked hard to find the car we were looking for. No pressure friendly sales people. Pleasant experience. Would recommend dealer. Need four more words. More

Car came in on a hook. My G coupe would not start after exiting a restaurant in Delmar. I had purchased an extended warranty and with that I was able to get roadside assista My G coupe would not start after exiting a restaurant in Delmar. I had purchased an extended warranty and with that I was able to get roadside assistance. My car was towed to Lia at about 9pm. At 7am I met with Steve Basile in person. He had already been working for a while. He asked what had happened and he had a good idea of the issue before I left. As usual picking up a loaner was a non issue. It was almost new, clean and full of fuel-that is certainly a Lia benefit. Steve called me to tell me they were replacing the starter under warranty and that I could pick it up anytime after 5p that day. When I got there they had replaced the battery and the key fob battery also. I am extremely pleased with both the service and attention I received and this is not the first time. I bought my car there and will again. I only go there for service and I will continue to. I highly recommend the Lia team. More