Lia INFINITI

The work was done as requested in a very timely fashion. Lisa Dugan was most helpful in completing our service requirement. It was a flawless experience with the service department. Would recommend them to f Lisa Dugan was most helpful in completing our service requirement. It was a flawless experience with the service department. Would recommend them to friends looking for pleasant reliable service. More

maintenance appt for my Qx50 Honestly, if Lisa Dugan wasn't there I don't know what I would do. I am so used to dealing with her and her beyond excellent service, that I really do Honestly, if Lisa Dugan wasn't there I don't know what I would do. I am so used to dealing with her and her beyond excellent service, that I really don"t want to deal with anyone else. Always a 5 star+ rating! Karen S More

Sheduled Maintenance on my Infiniti G35 Lisa Dugan did an excellent job of arranging the service of my car at appointed hour. She was very courteous and treated me with pleasant manners. Ser Lisa Dugan did an excellent job of arranging the service of my car at appointed hour. She was very courteous and treated me with pleasant manners. Service was performed in a timely manner. She also helped me with battery replacement of my car remote. She provided me advice on additional required services and also offered the estimates right away. I plan on talking to her very soon to schedule other required services. She also advised me about the priorities of further service requirements. I very much appreciate her professional attitude and friendly behavior. More

Lisa Dugan Had a car serviced yesterday. Lisa Dugan did a great job as always. I was very pleased with her knowledge and her work ethic. It is always a pleasu Had a car serviced yesterday. Lisa Dugan did a great job as always. I was very pleased with her knowledge and her work ethic. It is always a pleasure to deal with Lisa Dugan and Lia Infinity. More

Scheduled Maintenance on my QX60 Lisa Dugan has been my service rep for at least 5 years now. She is friendly, genuine, honest and professional. I always feel good leaving things in Lisa Dugan has been my service rep for at least 5 years now. She is friendly, genuine, honest and professional. I always feel good leaving things in her hands. Thank you Lisa More

Service for my 2014 q50 I have had 2 cars from lia infinity and Lisa Dugan has been the most helpful and concerned person for my business and to keep me in informed all the t I have had 2 cars from lia infinity and Lisa Dugan has been the most helpful and concerned person for my business and to keep me in informed all the time. More

Great & personal service. Lisa Dugan is my "go-to". She makes it convenient for me. Friendly service and honest discussion about what service I need. I've been going there for Lisa Dugan is my "go-to". She makes it convenient for me. Friendly service and honest discussion about what service I need. I've been going there for years. More

Outstanding customer service. I highly recommend purchasing from Lia Infiniti. The service we received really went above and beyond. Recently my husband and I were looking in to pu I highly recommend purchasing from Lia Infiniti. The service we received really went above and beyond. Recently my husband and I were looking in to purchasing another car specificly a used volvo. I came across a listing on a car buying website for one that was located at Lia Infiniti in Cohoes, NY. I sent off an email to inquiry about the car. The sales person at Lia responded back almost immediatly. We confirmed with him that we were interested and would like to come up and see the vehicle, but we were about an hour and 1/2 away. He told us it was worth the trip up to see this car. When we arrived we were greeted by Kevin Graham Internet Sales Consultant, he then introduced us to Jake Willi and they both brought us over to see the Volvo XC60, that was waiting for us in the service bay. From this moment on the service we received from Lia was outstanding. We were not buying a new infiniti (which are very nice), but a used volvo, and were were treated like we were there to purchase a new car. The transactions went very smoothly and Jake answered all of our questions and kept us up to date with the process. When we arrived a few days later to pick up our vehicle, we were surprised to find it in the service bay with a bow on top. I can't recommend Jake or anyone at Lia infiniti highly enough. Even after the purchase we were contacted to make sure that everything was going well with the car. Thank you Lia Infinite for being such a pleasure to deal with especially when you have staff like Jake Willi to represent you. More

Great Customer Service Lisa went out of her way to accommodate us when we requested a spur of the moment appointment. During the appointment she kept us informed of every Lisa went out of her way to accommodate us when we requested a spur of the moment appointment. During the appointment she kept us informed of everything that was going on. She is truly an asset to the company. More

Great Service Lisa Dugan has been my contact for service at Lia infinity for the past several years, she has always been informative in my vehicle's needs and has a Lisa Dugan has been my contact for service at Lia infinity for the past several years, she has always been informative in my vehicle's needs and has always explained in detail what the service includes and why they should be done. My waiting times are always kept to a minimum and she keeps me informed on the progress when I am waiting. Dan More