Lia INFINITI
Cohoes, NY
Filter Reviews by Keyword
By Type
Showing 430 reviews
Lisa Dugan. The Best Lisa Dugan is world’s above any other service person I have dealt with - no matter the agency. Her knowledge and ability to meet the customer’s need Lisa Dugan is world’s above any other service person I have dealt with - no matter the agency. Her knowledge and ability to meet the customer’s needs are more than impressive. If her ethics and know-how could be communicated to other service techs at Lia it would truly be appreciated . More
Class Operation I just purchased another vehicle from Kevin Carhart. I am always treated with respect by the sales department and service department. I feel I get a I just purchased another vehicle from Kevin Carhart. I am always treated with respect by the sales department and service department. I feel I get a fair deal on purchases and quality service at all times. Lisa in Service is the best and the main reason I continue to purchase Infinity (5). I am very happy with this dealership and Kevin and Lisa’s professionalism. As long as Lia does not become a high end vechicle rip-off dealer like most, I will buy all future vehicles from them and continue to send my friends and family. More
Fast service! Jonathan Hayes was superb! I came in, unannounced, for service on my wife's QX60. Service was complete in less than 90 minutes.... including a hand wa Jonathan Hayes was superb! I came in, unannounced, for service on my wife's QX60. Service was complete in less than 90 minutes.... including a hand wash and interior vacuum. Highly recommended. More
None better Lisa Dugan is knowledgeable and extremely helpful in getting required services done. You can’t do better than work with her to ensure your car is run Lisa Dugan is knowledgeable and extremely helpful in getting required services done. You can’t do better than work with her to ensure your car is running as expected. More
Wonderful experience Went there for my maintenance Lisa Dugan helped me out she got me in and out as quickly as she could showed me to the waiting area offered me coffe Went there for my maintenance Lisa Dugan helped me out she got me in and out as quickly as she could showed me to the waiting area offered me coffee, More
Exactly satisfied customer Jacob Willi is definitely far the youngest and nicest salesman we had to deal with. Very knowledgeable and responsible, went out of his way to help Jacob Willi is definitely far the youngest and nicest salesman we had to deal with. Very knowledgeable and responsible, went out of his way to help us out with our new car. We would not have bought the car if it wasn't for his patients and honestly. Thank you Jacob More
Best Salesperson Ever Dawn Owens by far was the best salesperson I have ever had the pleasure to work with. She pushed for the best deal for us. Dawn truly delivered. I als Dawn Owens by far was the best salesperson I have ever had the pleasure to work with. She pushed for the best deal for us. Dawn truly delivered. I also want to say that Mark in finance was excellent. Lia Infinity is a great operation. More
Lisa Dugan always puts the customer front and center I had the pleasure of working with Lisa Dugan to setup and walk through the key milestones of my service appointment. Lisa even took the lead to orde I had the pleasure of working with Lisa Dugan to setup and walk through the key milestones of my service appointment. Lisa even took the lead to order new struts for my back gate as they have been acting up. She puts the customer first and always leaves her thumbprint on her service team. More
Best service!! Always a great experience at lia infiniti! Jonathon Hayes in service department is always so friendly and accommodating to my schedule when I call. I Always a great experience at lia infiniti! Jonathon Hayes in service department is always so friendly and accommodating to my schedule when I call. I’m in and out in no time!! Great service experience! More
Best Service Rep In December, I had both my Infinities serviced at Lia Infiniti, using Service Representative, Lisa Dugan to set up appointments. I have had previous In December, I had both my Infinities serviced at Lia Infiniti, using Service Representative, Lisa Dugan to set up appointments. I have had previous cars (foreign and domestic) serviced over many years by many dealers. Lisa and her service department is the most professional and accurate (no callbacks) dealer I have ever used. I will only buy Infinities due to the car’s performance, styling and Lia’s service department. More