Lia INFINITI
Cohoes, NY
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Lisa dugan The main reason we keep buying INFINITI is Lisa Dugan she has been taking care of our vehicles for many years. She always takes care of us when we nee The main reason we keep buying INFINITI is Lisa Dugan she has been taking care of our vehicles for many years. She always takes care of us when we need service More
My New Q 50 My sales person was Matt Craver. He is very respectful and answered all my questions. We took a test drive and explained many of the features of the Q My sales person was Matt Craver. He is very respectful and answered all my questions. We took a test drive and explained many of the features of the Q50 as we drove. Back at the dealership we discussed price and trade in. Having a price in mind it took a few negotiations before a sales agreement could be reached. In order to get me a price I would agree to Matt and his manager actually placed me in another Q50 with a few more bells and whistles but with a better discount. I appreciate the work Matt has done to get me into the vehicle at a price I desired. I picked up the car several days later and Matt spent nearly 3 hours with me discussing the nitty gritty of the Nav system, audio, etc. and completing the paperwork. The only minor negative I should mention is when I got home to wash and wax the car I found quite a few little specs of ( adhesive )? On the surface of the car More
Exceptional service without a Appointment. Stop by to make a Appointment for oil change and 10000 mile Service. Brian Lomnicki asked me how much time I had free. Brian Lomnicki gave me an estim Stop by to make a Appointment for oil change and 10000 mile Service. Brian Lomnicki asked me how much time I had free. Brian Lomnicki gave me an estimate no how long the service would take. I agreed and my car was the next in line. During the multi-point inspection a defective in one of my tires was found. Brian Lomnicki informed me and let me see the defective. It was decided to replace the tire. I was especially surprised at the cost of the total Service. Brian Lomnicki went to great lengths to take care of my car. More
Exceptional Service I went in for a defective seat and explained to Lisa Dugan what the issue was. I received multiple phone calls letting me know it would be covered un I went in for a defective seat and explained to Lisa Dugan what the issue was. I received multiple phone calls letting me know it would be covered under warranty, when the car would be done, and when it was finally done and when i could pick it up. The communication and service was excellent. Highly recommend Lisa. More
Excellent service from start to finish I could not have been happier with my recent purchase from Lia Infiniti. I have leased or purchased several cars from them over the last many years, a I could not have been happier with my recent purchase from Lia Infiniti. I have leased or purchased several cars from them over the last many years, and they are always great. Our salesperson is Dawn Owens and she is truly excellent in every aspect of what she does. I highly recommend her to anyone who is interested in an Infiniti. She was great throughout the entire process. She could not have been better. From Dawn's excellent assistance in helping us with our car selection and purchase, through the financing with Mark, through Jeremy as sales manager, through Lisa (and everyone) in service who delivered an immaculate vehicle to us - Lia Infiniti provided excellent service to us from the start of our search for a vehicle to the delivery of the vehicle on purchase, to the follow up afterward. Thanks to Dawn and the entire Lia Infiniti team. More
I love my QX60 Bill Kane was so helpful from the minute I walked in the door until the minute I drove away in my new QX60! He was super friendly and trusting. He got Bill Kane was so helpful from the minute I walked in the door until the minute I drove away in my new QX60! He was super friendly and trusting. He got the deal done within a couple days and always answered when I called with any questions. He was a pleasure to work with and I would definitely recommend him! More
Great Customer Service Kevin Carhart did a phenomenal job since the moment I walked through those Lia INFINITI doors. He was very patient, and was willing to do anything in Kevin Carhart did a phenomenal job since the moment I walked through those Lia INFINITI doors. He was very patient, and was willing to do anything in his power to ensure that I got the car and payment that I wanted. In my opinion, there are a lot of sharks in the car dealership industry, that are just looking to get paid. Kevin proved that he was not one of those individuals. I know when I am ready to trade in my car again lol, Kevin will be my go to! More
Service Lisa Dugan is simply the best. Always on!! Understands what I want and what I don’t. Never pushy but always lets me know what is truest necessary. Lisa Dugan is simply the best. Always on!! Understands what I want and what I don’t. Never pushy but always lets me know what is truest necessary. More
Excellent saleswoman! I just traded in my car for the beautiful 2019 QX50 and could not be more happy! My sales person Dawn Owens listened to what I wanted and worked hard I just traded in my car for the beautiful 2019 QX50 and could not be more happy! My sales person Dawn Owens listened to what I wanted and worked hard to find the perfect car for me. She was in constant contact with me regarding the official day or purchase. My husband has worked with a Dawn For years and has been extremely pleased with her service. I’m happy to have my own experience with her now! More
Exceptional I purchased my second vehicle from lia Infiniti the sales person Dawn Owens was so very personable she is awesome I am pleased with every aspect of th I purchased my second vehicle from lia Infiniti the sales person Dawn Owens was so very personable she is awesome I am pleased with every aspect of this dealership would definitely recommend More