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Lia INFINITI

Cohoes, NY

4.9
442 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 442 reviews

October 19, 2019

Lia infinity Car was in 10/17/19 for oil change and tire rotation. Lisa Dugan was very professional and helpful as usual. Great service experience. She is always More

by VCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Oct 21, 2019 -

Lia INFINITI responded

Thank you so much for your positive feedback! We are delighted to know that Lisa took great care of you throughout your recent visit, and we appreciate you confiding in our dealership with your automotive needs. We wish you safe travels and hope to hear from you again the next time your vehicle is ready for service.

October 18, 2019

An excellent purchasing experience Thank you to Dawn Owens and her team for providing exceptional service. She was professional and explained questions I had about purchasing a 2019 Q60 More

by Adam M
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Oct 21, 2019 -

Lia INFINITI responded

Adam, Providing quality service is so important to us, and we are thrilled that Dawn could be of remarkable assistance to you in the process of finding your perfect vehicle. We are so excited for you to enjoy your new Infiniti Q60. Please let us know if there is ever anything more that our team may help you with in the future!

October 09, 2019

Great Experience I came in to test drive an Infiniti, and was immediately impressed with the professionalism that my dealer, Dawn Owens, exhibited. She took her time, More

by Mark W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Oct 11, 2019 -

Lia INFINITI responded

Mark, Thank you for taking the time to leave Dawn this incredible review and recommendation! We are delighted to hear that she took exceptional care of you throughout your buying process, and we are thrilled that she could provide you with a vehicle and deal that met your satisfaction. We congratulate you on your new Infiniti- on behalf of her and the entire team, and we wish you the safest of travels until we meet again.

October 02, 2019

service experience Lisa Dugan in the service department is outstanding. Upon arrival she is very attentive to my service needs and offers expert advice. Lisa is always More

by RGrastorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Oct 04, 2019 -

Lia INFINITI responded

Ron, Thank you for leaving Lisa this incredible review! She certainly is a wonderful asset to our team, and we are pleased to know that she consistently takes such great care of you! She will be so honored by your very kind words, and we are certain that she will continue to provide you and your vehicle with her best care in the future.

September 26, 2019

Service Department was Excellent! Not as happy with Sales. I have been A Lia Infinity customer for several years now. This Q50S Hybrid is my second Infinity vehicle. I am commenting on your service departmen More

by Geistwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Lisa Dugan
September 10, 2019

Courteous and professional service Recent service appointment was done professionally and courteously by Jonathan Hayes. Service was performed on time. Jonathan did a thorough and profe More

by Phil B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hayes
Sep 10, 2019 -

Lia INFINITI responded

Phil, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Jon was so positive. We look forward to seeing you again when it is time for your next service.

September 08, 2019

Excellent service The salesman, Bill Kane, and the entire Lia team were extremely knowledgeable and helpful in getting me into my dream car, the Qx80. They answered all More

by LL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Tim Nacaratto, William Kane
Sep 10, 2019 -

Lia INFINITI responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

August 30, 2019

Excellent service! Excellent service by the staff! Had my car ready very quick! Explained everything that was done before I was charged. Even offered to wash the car aft More

by Emanville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hayes
Sep 04, 2019 -

Lia INFINITI responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

August 18, 2019

Great Service Dept This dealership has a great service department. They have always been extremely helpful to me and I appreciate it. Even though I was only there for a More

by PrincetownMary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki , Jon Hayes, Lisa Dugan
Aug 25, 2019 -

Lia INFINITI responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here. We look forward to working with you again in the future.

August 11, 2019

Always Great Service I have leased or owned an INFINITI for almost 30 years.. For the most paper they have been great cars, fun to drive and very reliable. Without a d More

by SWL
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Aug 25, 2019 -

Lia INFINITI responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

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