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Lia INFINITI

Cohoes, NY

4.9
430 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

May 05, 2020

Always good service Lisa always remembers her customers. And she always explains what work needs to be done, and when it should be done. I appreciate that since I live a More

by mrwhalen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
May 07, 2020 -

Lia INFINITI responded

Thank you for leaving Lisa this excellent review! She will be honored to have earned your positive feedback and to know how greatly you value her assistance! We thank you for going the extra distance to work with us at Lia Infiniti, and we look forward to continuing to provide you and your vehicle with our best care in the future.

March 20, 2020

I couldn’t have picked a better place to purchase my first vehicle. Matthew Craver went above and beyond to help me get the best deal possible. He was completely transparent with me the whole time and s More

by Franklinjay118
Recommend Dealer
Yes
Employees Worked With
Matthew Craver, Kevin Graham
Mar 23, 2020 -

Lia INFINITI responded

Frankie, We are honored to have been able to assist you with this special purchase and overjoyed that Matthew and Kevin could make your overall experience both smooth and successful! We are so excited for you to enjoy your new ride, and we congratulate you on your purchase- on behalf of the entire team! Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future!

March 20, 2020

Our third purchase from Lia Infiniti. They just keep getting better and better. Dawn Owens makes the journey easy and enjoyable every time! Thank you Dawn More

by lcorazza
Recommend Dealer
Yes
Employees Worked With
Steve Coons, Dawn Owens, Lisa Dugan
Mar 23, 2020 -

Lia INFINITI responded

Congratulations on your new vehicle! We are so appreciative of your continued business and thrilled that Dawn could provide you with another exceptional vehicle and overall experience! We are so excited for you to enjoy your new ride, and we hope to continue serving you and your automotive needs for many years to come!

February 29, 2020

I’ve been taking my INFINITI here for service almost 3 years now. I worked with Brian Lomnicki this last time. Brian has excellent customer service. As a woman some times maintenance and repairs can feel More

by Janice
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki- 5 stars
Mar 02, 2020 -

Lia INFINITI responded

Janice, We are so honored by your continued business, and we are overjoyed that we could consistently provide you with the quality service that you so much deserve! We thank you for confiding in our dealership with your automotive needs, and we look forward to continuing to provide you and your vehicle with our best care in the years to come!

February 19, 2020

I looked at alot of dealerships and dealt with a lot of salesmen and woman and Dawn Owen's helped me the most at lia infinity! She answered any question I had and was very responsive even when lia infinity More

by Allisonwilson001
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Feb 24, 2020 -

Lia INFINITI responded

Allison, Thank you so much for your amazing review! We are overjoyed that Dawn could be of exceptional assistance to you and ultimately get you into a vehicle that you love! We warmly congratulate you on your new Infiniti. Please let us know if there is ever anything more that Dawn or the team may help you with in the future!

February 11, 2020

friendly, attentive and prompt I cannot express enough how much it means to feel comfortable when coming to your place. Thank you Lisa Dugan for your service, and your ☺ More

by jimmycc654
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Feb 13, 2020 -

Lia INFINITI responded

Jimmy, Thank you so much for your amazing review! This is exactly what we aim for and like to hear from our guests! Lisa will be honored to know how greatly you valued her service. Please let us know how she and the team may be of further assistance to you in the future!

January 25, 2020

Great Service I have been taking my Infiniti to Lia for seven years now. I have always been treated promptly and efficiently each time I go. Lisa Dugan is a asset More

by jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Jan 27, 2020 -

Lia INFINITI responded

Jan, We are so honored to have your 7 years of loyalty, and we are proud that Lisa's efforts continuously meet your satisfaction! It is wonderful to know that she has your confidence, and we are certain that she will continue to provide you and your vehicle with her best care in the future!

January 21, 2020

My 3rd Infiniti and Wow it was the easiest car transaction I've ever made. A couple phone calls a couple emails and a few days later I was in and out of Lia Infiniti with my brand new 2020 QX60 in More

by Jopasq
Recommend Dealer
Yes
Employees Worked With
William Kane
Jan 22, 2020 -

Lia INFINITI responded

Congratulations on your new Infiniti QX60! It is wonderful to know that you are such a fan of the Infiniti brand, and we are thrilled that Bill could provide you with an exceptional experience and another beautiful vehicle! We couldn't be more pleased to hear of your satisfaction, and we will be awaiting an opportunity to serve you again!

January 21, 2020

Jacob Willi helped me pick out the perfect certified pre owned Q 50. He helped me explore every option. Cant thank him enough! Such a pleasure. More

by Marlo
Recommend Dealer
Yes
Employees Worked With
Jake Willi
Jan 22, 2020 -

Lia INFINITI responded

Marlo, Congratulations on your new Infiniti Q50! We are overjoyed that Jacob could introduce you to your options and ultimately guide you to the perfect vehicle! We thank you for working with us at Lia Infiniti, and we hope to see you again when the time comes for your first service!

January 17, 2020

Buyer Oriented Team Kevin Carhart helped me from the first time we spoke on the phone till I drove away in my new car. He was genuinely interested in winning you as a c More

by mersoy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Jan 22, 2020 -

Lia INFINITI responded

We certainly are very fortunate to have these gentlemen on our team, and we are thrilled to know that they took such great care of you! They will be honored to hear how greatly you valued their service. Please don't hesitate to let us know if they or the team may be of further assistance to you in the future. Warmest congratulations on your new vehicle!

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