Lia INFINITI
Cohoes, NY
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Our recent experience at Lia Infinity was wonderful. Specifically Dawn Owens went above & beyond to make it smooth & without any stress! She is a pleasure to work with. Specifically Dawn Owens went above & beyond to make it smooth & without any stress! She is a pleasure to work with. More
I called Lia Infiniti on the last day of a special on tires. Nathaniel Brown was able to acquire the tires at the special price for me. He also help me in selecting a better tire for my needs. Nathaniel tires. Nathaniel Brown was able to acquire the tires at the special price for me. He also help me in selecting a better tire for my needs. Nathaniel Brown was very professional and I will recommend him to my friends. More
I've been buying cars for almost 40 years and have never enjoyed the experience, but that has all changed after my most recent purchase from Kevin Carhart at Lia Infiniti. Kevin was polite, accommodating an enjoyed the experience, but that has all changed after my most recent purchase from Kevin Carhart at Lia Infiniti. Kevin was polite, accommodating and not pushy!. The whole process took less than 2 hours, with a few test drives, car, was ready for pickup the next day. I'll be buying all my cars from Kevin going forward and referring all my friends and relatives to him as well. Car buying does not have to be like going to the dentist! More
Lisa Dugan always does an extremely courteous and professional job. I trust Lisa to tell me what is needed and what is not. I have had this Infiniti for over six years and Lisa and her team keep it professional job. I trust Lisa to tell me what is needed and what is not. I have had this Infiniti for over six years and Lisa and her team keep it running perfectly More
I would definitely recommend Dawn Owens. I sent an email to set up an appointment for a test drive with the 2020 qx 50. She emailed me back, I came in to see and test drive the car and made a deal. There w to set up an appointment for a test drive with the 2020 qx 50. She emailed me back, I came in to see and test drive the car and made a deal. There was no hard sell, no hidden fees, no pressure whatsoever. It was like hanging out with a friend. She was so helpful and down to earth, she educated me Very well with all the technology in my suv. The following day she even reached out to me making sure I’m enjoying my vehicle. I would definitely recommend this dealership and Dawn to anyone! More
Kenneth Siter. The service manager was very knowledgeable and helpful. Great service . Fast service . I was waited on immediately. Loved tv -no news and very clean mop and helpful. Great service . Fast service . I was waited on immediately. Loved tv -no news and very clean mop More
Purchased a preowned 2013 G37x to replace my 2005 G35x. This is my third Infiniti vehicle. In general, I find the entire car buying experience quite intimidating, I saw the car online and initially contact This is my third Infiniti vehicle. In general, I find the entire car buying experience quite intimidating, I saw the car online and initially contacted Kevin Graham, who was very pleasant and accommodating. We agreed on a price, provided I could have my mechanic look it over before buying, and I and picked it up the next day to have that done. Bill Kane in Sales was a pleasure to work with - professional, friendly and efficient. I'm happy with my new(er) vehicle and, thanks to the efforts of the personnel at Lia, it turned out to be quite a painless experience! More
Lisa Dugan is the Face of LiaInfiniti With the limits of Covid,, have hardly driven my leased 2019 Infiniti Q50. But it was time for service and Lisa made the unusual circumstance pleasan With the limits of Covid,, have hardly driven my leased 2019 Infiniti Q50. But it was time for service and Lisa made the unusual circumstance pleasant, quick, and once again, I left Lia's service dep't. feeling better than when I arrived. No major problems, but with the limits imposed by social distancing, etc., Lisa (as always), seemed to be waiting for me upon arrival, parked me in a comfortable corner of the showroom, and had my car serviced in her usual pleasant manner. I've enjoyed my 5 or 6 leased Infiniti's, but can honestly state that if it weren't for the pleasurable service experience, I probably would have looked to change things up at some point. Give credit to Lisa, whose smile managed to shine through her face mask. She's the best! More