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Lia INFINITI

Cohoes, NY

4.9
430 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

October 27, 2020

I just bought infiniti qx80 for lia infiniti and I'm so glad i went to theme. They know how to take care of there customers. More

by Pavan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Oct 29, 2020 -

Lia INFINITI responded

Pavan, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Dawn will be especially happy to hear that you were completely satisfied with her customer service. We look forward to serving your automotive needs in the future.

October 04, 2020

Our recent experience at Lia Infinity was wonderful. Specifically Dawn Owens went above & beyond to make it smooth & without any stress! She is a pleasure to work with. More

by s nestler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Oct 05, 2020 -

Lia INFINITI responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with Dawn was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

October 02, 2020

I called Lia Infiniti on the last day of a special on tires. Nathaniel Brown was able to acquire the tires at the special price for me. He also help me in selecting a better tire for my needs. Nathaniel More

by Teflon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Lisa Dugan, Dan O'Connell
Oct 05, 2020 -

Lia INFINITI responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future.

September 03, 2020

I've been buying cars for almost 40 years and have never enjoyed the experience, but that has all changed after my most recent purchase from Kevin Carhart at Lia Infiniti. Kevin was polite, accommodating an More

by tdonahue51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Sep 08, 2020 -

Lia INFINITI responded

Thank you for taking the time to write this outstanding review. It is wonderful to read that an experienced car buyer, such as you, found that Kevin exceeded your expectations. We look forward to seeing you in the future and thank you for choosing Lia INFINITI.

September 02, 2020

Lisa Dugan always does an extremely courteous and professional job. I trust Lisa to tell me what is needed and what is not. I have had this Infiniti for over six years and Lisa and her team keep it More

by tad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Lisa Dugan
Sep 04, 2020 -

Lia INFINITI responded

Thank you for taking the time to share your experience with us. We are pleased to know that Lisa has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

September 02, 2020

I would definitely recommend Dawn Owens. I sent an email to set up an appointment for a test drive with the 2020 qx 50. She emailed me back, I came in to see and test drive the car and made a deal. There w More

by Alisia R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Sep 04, 2020 -

Lia INFINITI responded

Alisia, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Dawn will be especially happy to hear that you were completely satisfied with his customer service.

August 24, 2020

Kenneth Siter. The service manager was very knowledgeable and helpful. Great service . Fast service . I was waited on immediately. Loved tv -no news and very clean mop More

by Kjsiter
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Hayes
Aug 27, 2020 -

Lia INFINITI responded

Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. We look forward to serving your automotive needs in the future.

August 24, 2020

Purchased a preowned 2013 G37x to replace my 2005 G35x. This is my third Infiniti vehicle. In general, I find the entire car buying experience quite intimidating, I saw the car online and initially contact More

by Maryellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kane, Kevin Graham
Aug 27, 2020 -

Lia INFINITI responded

Maryellen, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Kevin took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

August 10, 2020

I was immediately relieved when I saw Matt Craver in the repair department at Lia Infiniti. I fully trust my car in his capable hands. More

by Shawnsimmons632
Recommend Dealer
Yes
Employees Worked With
Matt Craver
Aug 11, 2020 -

Lia INFINITI responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust Matt with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

August 10, 2020

Lisa Dugan is the Face of LiaInfiniti With the limits of Covid,, have hardly driven my leased 2019 Infiniti Q50. But it was time for service and Lisa made the unusual circumstance pleasan More

by Docpiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Aug 11, 2020 -

Lia INFINITI responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

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