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Lia INFINITI

Cohoes, NY

4.8
434 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 434 reviews

January 08, 2021

Clean, organizes, would recommend them without hesitation. Staff is very professional and knowledgeable. Jake Willi was great. And no the review does not need to be a minimum of 25 words. More

by eichvm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Willi
Jan 11, 2021 -

Lia INFINITI responded

On behalf of everyone here at Lia INFINITI, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

January 06, 2021

I so happy to be part of lia infinity family and to owned a infinity q30 car so greet car I just want thank every body at lia More

by Jamwantr123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Jake Willi, Dan O'Connell, Liacars Lia
Jan 08, 2021 -

Lia INFINITI responded

We are thrilled to hear about your positive experience at Lia INFINITI. Our entire dealership takes great pride in providing the best possible buying experience and our team will be thrilled to hear your kind words.

December 29, 2020

Lia Infiniti Service went above and beyond for me. Brian Lomnicki squeezed me in during a very busy time for them...as my engine light came on just hours before I was to start a long trip for a business eng More

by wfreitag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki, Lisa Dugan
Jan 08, 2021 -

Lia INFINITI responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

December 24, 2020

Great service. Work done quickly - everyone very nice. Easy to schedule appontment and drop off. All work done completely and efficiently. Will continue to bring my car here for service. More

by JEN_MASULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Dec 28, 2020 -

Lia INFINITI responded

Jen, thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

December 19, 2020

The entire Lia Infiniti staff are very professional and friendly. They do not try and pressure you with sales pitches, rather they ask the buyer what they are looking for. Our experience in working with More

by plsarge74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Dawn Owens
Dec 22, 2020 -

Lia INFINITI responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

December 18, 2020

I just brought my car in for servicing and Lisa Dugan was my service provider. She took my car promptly, had a loaner car waiting for me and got back to me within a few hours. Lisa is quick, efficient and a More

by Sally
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Lisa Dugan
Dec 22, 2020 -

Lia INFINITI responded

Sally, thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

December 13, 2020

Our purchase was quick and smooth. Our sales associate Bill Kane was exceptional. This is the second car we purchased with Lii and it’s always been an enjoyable experience. There service department is won More

by ggsdad2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, William Kane
Dec 22, 2020 -

Lia INFINITI responded

Congratulations on your new car. We realize you have several choices when buying a car and thank you for choosing Lia INFINITI. We pride ourselves on providing customers with top notch customer service and a stress-free buying experience. We look forward to serving your automotive needs in the future.

December 12, 2020

My experience with Lisa Dugan is always a 5+. She is cheerful when she greets you and completes the service to the very end by accommodating all your needs. Thank you Lisa, as always. More

by gale.flannery
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Dec 22, 2020 -

Lia INFINITI responded

Gale, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Lisa was so positive. We look forward to seeing you again when it is time for your next service.

November 17, 2020

Brain Lomnicki service advisor at Lia Infiniti was professional and knowledgeable about my vehicle. He was instrumental in securing an earlier appointment for me. Brian Lomnicki texted and called me w More

by Teflon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brain Lomnicki
Dec 02, 2020 -

Lia INFINITI responded

Thank you for taking the time to share your experience. We are pleased to know that Brian has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

November 15, 2020

Jake Willi is such a pleasure to deal with at Lia Infiniti. This young man is always friendly,professional, well informed, and listens to what we are looking for in a car to ensure we are getting wha More

by iroquoisrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Willi
Nov 18, 2020 -

Lia INFINITI responded

Thank you for your very kind review and loyalty to Lia INFINITI. We are delighted to hear that your experiences with Jake have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

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