Lia INFINITI

Brian Lomnicki has managed my QX60 service the last two times I brought my car in for service. He has done an extremely good job taking care of two repairs that were under warranty. He was friendly, thor times I brought my car in for service. He has done an extremely good job taking care of two repairs that were under warranty. He was friendly, thorough, and professional. Both times the car was ready when promised. He also applied appropriate discounts to the regular services without me asking. I wish all front facing folks were like Brian. More

I was there yesterday for service and Matt Craver was great. He explained everything to me and suggested the service I needed. And I wasn't there long at all!!!!! great. He explained everything to me and suggested the service I needed. And I wasn't there long at all!!!!! More

I purchased a pre-owned 2016 jeep from Lia back in September 2020, within a month of owning (before i made my first payment) i needed a replacement engine for a ticking noise that when i brought back September 2020, within a month of owning (before i made my first payment) i needed a replacement engine for a ticking noise that when i brought back to lia said, thats just how new style engines sound... took it to a jeep dealership for a second opinion & they told me it was engine failure& it was unsafe to drive. I went a month without a vehicle to drive with a 2 year old, I attempted to return the vehicle, Lia said it was impossible and did not offer me a anything for my troubles. Fast forward to February 2021 (5 months of owning jeep) and it was making another noise that I brought back to the same jeep dealership & verified it was mechanical failure of the front differential. (Another over $3,000 repair), it is approaching week 4 of not having a vehicle AGAIN. I have been without a vehicle to drive for 2 out of 5 months of owning my Jeep that had Lia’s guarantee of no issues. If you’re thinking of buying anything but new from this dealership DON’T. They are only concerned with meeting each months quota, they asked me to make my decision before September 31st so that it would count towards their September sales. All I wanted was a reliable vehicle and figured a big name dealership who has tons of creditability would be the right chose. I was wrong. More

I came to look at a 2017 Lexus RX-350 Kevin Carhart I came to look at a 2017 Lexus RX-350 Kevin Carhart was my sales consultant, Kevin was very professional and not pushy at all. Kevin Graham the in I came to look at a 2017 Lexus RX-350 Kevin Carhart was my sales consultant, Kevin was very professional and not pushy at all. Kevin Graham the internet guy was very nice to speak to also, finance personal was a pleasure to work with as well. The Lexus was mint condition and very clean, I did purchase a additional warranty for the vehicle. I recommend this dealership to anyone looking for new or used auto, I would purchase again form Lia Infiniti of Latham N.Y. I am very happy with everything. More