Lia INFINITI

Lisa Dugan was very helpful during my recent service. Very knowledgeable and attentive to the service that needed to be done, thanks again for helping!! I have also spoken with Dan in the past who has al Very knowledgeable and attentive to the service that needed to be done, thanks again for helping!! I have also spoken with Dan in the past who has always been helpful troubleshooting problems and figuring out what I needed part wise More

Lia Infiniti is a top notch dealership with a very professional service department and staff. I’ve owned Infiniti’s for over 10 years and Lia has never let me down yet! professional service department and staff. I’ve owned Infiniti’s for over 10 years and Lia has never let me down yet! More

The instrument panel on my Q50 Infiniti lit up like a Christmas tree, ABS, AWD, TRA and Forward Collision. My service Advisor Brian Lomnicki at Lia Infiniti knew what the problem was and took my Q50 in w Christmas tree, ABS, AWD, TRA and Forward Collision. My service Advisor Brian Lomnicki at Lia Infiniti knew what the problem was and took my Q50 in without an appointment. Brian Lomnicki kept me informed on the status of my Q50. I appreciated the professionalism of Brian Lomnicki to meet and exceed my expectations on this service visit. More

Dawn Owens made it happen for us in one visit. I went on the test drive and Dawn used my iPhone to set up Waze as she knew navigation could be a deal breaker. Thank you Dawn. the test drive and Dawn used my iPhone to set up Waze as she knew navigation could be a deal breaker. Thank you Dawn. More

Always comfortable with Lisa Dugan at Lia Infiniti ! She takes great care of me and my Infiniti QX70! Had my car for 6 yrs and never gone anywhere else ! takes great care of me and my Infiniti QX70! Had my car for 6 yrs and never gone anywhere else ! More

Matt Craver is very attentive & goes above & beyond to make his customers feel welcome & at home at Lia Infiniti. He doesn’t forget a face. The day you hired Matt, your company gained a excellent employ make his customers feel welcome & at home at Lia Infiniti. He doesn’t forget a face. The day you hired Matt, your company gained a excellent employee, who strives to be the best!! I’ll be back for more! More

Brian Lomnicki has managed my QX60 service the last two times I brought my car in for service. He has done an extremely good job taking care of two repairs that were under warranty. He was friendly, thor times I brought my car in for service. He has done an extremely good job taking care of two repairs that were under warranty. He was friendly, thorough, and professional. Both times the car was ready when promised. He also applied appropriate discounts to the regular services without me asking. I wish all front facing folks were like Brian. More

I was there yesterday for service and Matt Craver was great. He explained everything to me and suggested the service I needed. And I wasn't there long at all!!!!! great. He explained everything to me and suggested the service I needed. And I wasn't there long at all!!!!! More

I purchased a pre-owned 2016 jeep from Lia back in September 2020, within a month of owning (before i made my first payment) i needed a replacement engine for a ticking noise that when i brought back September 2020, within a month of owning (before i made my first payment) i needed a replacement engine for a ticking noise that when i brought back to lia said, thats just how new style engines sound... took it to a jeep dealership for a second opinion & they told me it was engine failure& it was unsafe to drive. I went a month without a vehicle to drive with a 2 year old, I attempted to return the vehicle, Lia said it was impossible and did not offer me a anything for my troubles. Fast forward to February 2021 (5 months of owning jeep) and it was making another noise that I brought back to the same jeep dealership & verified it was mechanical failure of the front differential. (Another over $3,000 repair), it is approaching week 4 of not having a vehicle AGAIN. I have been without a vehicle to drive for 2 out of 5 months of owning my Jeep that had Lia’s guarantee of no issues. If you’re thinking of buying anything but new from this dealership DON’T. They are only concerned with meeting each months quota, they asked me to make my decision before September 31st so that it would count towards their September sales. All I wanted was a reliable vehicle and figured a big name dealership who has tons of creditability would be the right chose. I was wrong. More