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Lia INFINITI

Cohoes, NY

4.8
434 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 434 reviews

May 04, 2021

Another good experience with Lia Infiniti. Lisa Dugan was very helpful as usual. Look forward to many more service dates with the lIA iNFINITI SERVICE GROUP. More

by jcoons13
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
April 30, 2021

I am on my third Infiniti car. Lia Infiniti has always done a very good job for me. Lisa Dugan is my preferred contact. She goes above and beyond. More

by pearson.jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
April 29, 2021

I have gone to Lia Infiniti for all service since buying my 2012 M37X. Service to me is Lisa Dugan. She is the one person who has helped with all questions and known how to deal with problems. Lisa knows More

by Meomy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
April 27, 2021

Lisa Dugan is a real asset to Lia Infiniti. She is always responsive to the issues we present with a professional attitude. She goes above and beyond-always. I will miss her as I sold my Infiniti and moved t More

by mdlegacy894
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Apr 27, 2021 -

mdlegacy894 responded

Thank you

April 18, 2021

Lisa Dugan was very helpful during my recent service. Very knowledgeable and attentive to the service that needed to be done, thanks again for helping!! I have also spoken with Dan in the past who has al More

by Kesslea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Dan O'Connell
Apr 22, 2021 -

Lia INFINITI responded

Kesslea, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here at Lia INFINITI. We look forward to working with you again in the future.

April 14, 2021

Lia Infiniti is a top notch dealership with a very professional service department and staff. I’ve owned Infiniti’s for over 10 years and Lia has never let me down yet! More

by Will
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
Apr 22, 2021 -

Lia INFINITI responded

Will, thank you for your very kind review and continued loyalty to Lia INFINITI over the years. We are delighted to hear that one of the reasons that you keep coming back to see us is our exceptional service! We look forward to seeing you again when your vehicle is ready for its next service!

April 03, 2021

The instrument panel on my Q50 Infiniti lit up like a Christmas tree, ABS, AWD, TRA and Forward Collision. My service Advisor Brian Lomnicki at Lia Infiniti knew what the problem was and took my Q50 in w More

by Teflon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
Apr 22, 2021 -

Lia INFINITI responded

Teflon, thank you for your very kind review. We are pleased to hear that your vehicle service experience with Brian was so positive. We look forward to seeing you again when it is time for your next service.

March 29, 2021

Dawn Owens made it happen for us in one visit. I went on the test drive and Dawn used my iPhone to set up Waze as she knew navigation could be a deal breaker. Thank you Dawn. More

by Ed13317
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Apr 02, 2021 -

Lia INFINITI responded

Ed, thank you for your time and feedback. We are delighted to hear that your shopping experience with Dawn was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

March 25, 2021

Always comfortable with Lisa Dugan at Lia Infiniti ! She takes great care of me and my Infiniti QX70! Had my car for 6 yrs and never gone anywhere else ! More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Apr 02, 2021 -

Lia INFINITI responded

Sharon, thank you for your time and for your loyalty to Lia INFINITI over the years. We are delighted to hear that Lisa has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

March 25, 2021

Matt Craver is very attentive & goes above & beyond to make his customers feel welcome & at home at Lia Infiniti. He doesn’t forget a face. The day you hired Matt, your company gained a excellent employ More

by AshLynn0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Craver
Apr 02, 2021 -

Lia INFINITI responded

AshLynn, we are so happy to hear of your positive experience at Lia INFINITI. We are committed to providing our customers with nothing less than 5-star service. Matt will be especially happy to hear that you were completely satisfied with his customer service. We look forward to serving your automotive needs in the future.

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