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Lia INFINITI

Cohoes, NY

4.9
430 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

August 20, 2024

Sami Dawood was friendly confident and new what he was doing I think he will be an asset to your company This is the third vehicle I have purchased from here and now my son buys here also. Great service More

by justine3usjustine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 21, 2024 -

Lia INFINITI responded

Thank you, Justine! We're pleased you had another great service experience with us, and that Sami made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

August 01, 2024

Mike went above and beyond and made sure to explain each item in detail Excellent customer service More

by Fwynn7285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Aug 01, 2024 -

Lia INFINITI responded

We're happy you enjoyed an accommodating and thorough visit with Mike! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

July 25, 2024

Michael Bingham walks on water. He is so incredibly magnificent and patient with me and my beloved, cherished 2004 G35. He is detailed and thorough, and I completely understand hi More

by taxmaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Awesome Energy Aubrey, Steve Basile, Michael Bingham
Jul 26, 2024 -

Lia INFINITI responded

Thank you for taking a moment to share positive feedback on Michael! We truly appreciate hearing from people who have been helped by our amazing team. Thank you for making Lia INFINITI your first choice for servicing your beloved G35.

July 23, 2024

My sales representative William Kane was fantastic. My 2021 QX50 Autograph lease was about to expire an I wanted to lease another one identical to the current. There were no Autograph vehicles on the More

by DGILL1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Jul 26, 2024 -

Lia INFINITI responded

Thanks for letting us know William provided you with an accommodating and informative dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. We wish you pleasant travels, from all of us at Lia INFINITI!

July 16, 2024

Excellent service. They take great care of you and always listen to our needs and concerns! They respond quickly and are all very professional More

by Marybeth.Whited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Willi, Mark Perrotti, Kevin Brooks
Jul 18, 2024 -

Lia INFINITI responded

Thanks for taking a moment to give us the highlights of your dealership experience, Mary Beth! We're delighted our team was committed to your complete satisfaction. Congrats on the new ride! Best wishes for pleasant travels in your future, from the whole team at Lia INFINITI!

July 10, 2024

I had a great experience working with Dawn Owens and the Lia team to purchase my second Infiniti. They were professional, polite, and patient. Once I made a decision, everything went very smoothly and effic More

by larissa.rakoczy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Mark Perrotti
Jul 11, 2024 -

Lia INFINITI responded

Thanks for letting us know Dawn and our dealership team did a great job, Larissa! Ensuring the utmost attention to your needs is our top priority. We wish you many pleasant travels in your new INFINITI!

July 09, 2024

Outstanding experience with Dominic Casanova at Lia Infiniti. Dominic was well versed in the nuances of each model we were looking at and was eager to find out anything he wasn’t certain of. That AND More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart, Domonic Cassanova
Jul 11, 2024 -

Lia INFINITI responded

Michael, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Dominic's expertise. Congratulations on your new INFINITI! Enjoy the ride!

July 08, 2024

Sami Dawood, Thank you for your excellent customer service. You took the time in your busy schedule to sit with me and go over the different options to get my car repaired. Thank you for your honesty. More

by sandrapierrelouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Jul 09, 2024 -

Lia INFINITI responded

Sandra, thanks for the fantastic review of Sami! Sami is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia INFINITI!

June 19, 2024

I like this dealership very much. They are always friendly and helpful.They explain things very well and take the time to listen. More

by Susied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Jun 20, 2024 -

Lia INFINITI responded

Susie, thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia INFINITI is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

June 11, 2024

My beloved Infiniti G35 is twenty years old and runs so fabulously well all because of the exceptional, knowledgeable and patient service received at Lia Infiniti, Cohoes, NY. Michael Bingham, my service More

by taxmaze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Jun 12, 2024 -

Lia INFINITI responded

Thank you for telling us why you like working with Michael! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. Safe travels this summer!

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