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Lia INFINITI

Cohoes, NY

4.8
434 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 434 reviews

October 16, 2024

I’m always treated with respectfully and they are fast and efficient. Jahnai took the extra time to get important information I needed due to out of state move. It was very much appreciated. More

by kpatnode008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahnai Reeves
Oct 17, 2024 -

Lia INFINITI responded

Thanks for letting us know how pleased you were with the convenience of this transaction handled by Jahnai! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We appreciate you continued business!

October 15, 2024

Jahnai was prompt and very helpful in addressing my service needs. He kept me informed and explained the service performed and additional issue. He scheduled a follow up appointment. More

by paul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood, Jahnai Reeves
Oct 17, 2024 -

Lia INFINITI responded

Paul, we're happy you enjoyed an accommodating and thorough visit with Jahnai! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

September 05, 2024

Dawn Owen was enthusiastically knowledgeable about the car I drove. She broke down all the features for me so I wasn’t overwhelmed. Then she made the effort to find me a car with the exterior & interior More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Sami Da'Wood
Sep 06, 2024 -

Lia INFINITI responded

Congratulations on your new INFINITI, TC! We're thrilled you enjoyed a pleasant and supportive buying experience with Dawn, and we appreciate your outstanding feedback. We wish many happy travels to you in the new ride, from all of us at Lia INFINITI!

August 27, 2024

Dawn Owens, our salesperson for our last 2 vehicles was once again outstanding with her service to us. She always goes above and beyond to make sure that we are extremely satisfied. More

by Breault96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Aug 29, 2024 -

Lia INFINITI responded

Thank you for honoring us with your patronage over the years. We're so pleased Dawn continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia INFINITI!

August 23, 2024

Very good Sammy d Fast Said what he would do And did it Lia Latham ny More

by Penny Lee Deere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 27, 2024 -

Lia INFINITI responded

That's great to hear, Penny! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

August 20, 2024

Sami Dawood was friendly confident and new what he was doing I think he will be an asset to your company This is the third vehicle I have purchased from here and now my son buys here also. Great service More

by justine3usjustine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 21, 2024 -

Lia INFINITI responded

Thank you, Justine! We're pleased you had another great service experience with us, and that Sami made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

August 01, 2024

Mike went above and beyond and made sure to explain each item in detail Excellent customer service More

by Fwynn7285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Aug 01, 2024 -

Lia INFINITI responded

We're happy you enjoyed an accommodating and thorough visit with Mike! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

July 23, 2024

My sales representative William Kane was fantastic. My 2021 QX50 Autograph lease was about to expire an I wanted to lease another one identical to the current. There were no Autograph vehicles on the More

by DGILL1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Jul 26, 2024 -

Lia INFINITI responded

Thanks for letting us know William provided you with an accommodating and informative dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. We wish you pleasant travels, from all of us at Lia INFINITI!

July 16, 2024

Excellent service. They take great care of you and always listen to our needs and concerns! They respond quickly and are all very professional More

by Marybeth.Whited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Willi, Mark Perrotti, Kevin Brooks
Jul 18, 2024 -

Lia INFINITI responded

Thanks for taking a moment to give us the highlights of your dealership experience, Mary Beth! We're delighted our team was committed to your complete satisfaction. Congrats on the new ride! Best wishes for pleasant travels in your future, from the whole team at Lia INFINITI!

July 10, 2024

I had a great experience working with Dawn Owens and the Lia team to purchase my second Infiniti. They were professional, polite, and patient. Once I made a decision, everything went very smoothly and effic More

by larissa.rakoczy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Mark Perrotti
Jul 11, 2024 -

Lia INFINITI responded

Thanks for letting us know Dawn and our dealership team did a great job, Larissa! Ensuring the utmost attention to your needs is our top priority. We wish you many pleasant travels in your new INFINITI!

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