Lia INFINITI

Lia Infiniti’s service is fantastic. Lisa Dugan always is extremely helpful - getting my qx60 in and out quickly. She’s the best! Deb Fasser extremely helpful - getting my qx60 in and out quickly. She’s the best! Deb Fasser More

Wonderful service, extremely helpful staff, and even though I didn’t buy my q50 from them they still help me without charging me extra money when i bring it in for extended warrenty work 10/10 buying my though I didn’t buy my q50 from them they still help me without charging me extra money when i bring it in for extended warrenty work 10/10 buying my next car through them More

Lisa Dugan was accommodating and professional. Pleasure servicing my vehicle at their clean and convenient facility. Adding this due to a twenty five word minimum for some reason? servicing my vehicle at their clean and convenient facility. Adding this due to a twenty five word minimum for some reason? More

If you buy Certified Pre Owned Car here, make sure to take it to a private mechanic for a full check up. They sold a CPO that has been damaged and repaired by the dealership and they are refusing to fix take it to a private mechanic for a full check up. They sold a CPO that has been damaged and repaired by the dealership and they are refusing to fix the problem. I was able to access the history of repairs for my car after registering on their website. It clearly shows there were a ton of body repairs done to this car, which was never disclosed to me and when mentioned this to them, they said they don’t know anything about this or don’t see anything on their end. According to their mechanics, there is nothing wrong with the car, when I clearly feel a lot of play in the steering wheel, constant vibration, and a constant strange noise is present on the same side where the repairs where done. I had the same QX60 for 3 year lease, which I just returned so I know how this car is supposed to drive. I have filled a complaint with attorney general for Fraud and now awaiting for the next steps. More

Worked with Lisa Dugan in service for many years now, she’s the best. Explains everything gets keeps you updated just does it right. It’s not cheap there but the mechanics know the cars, thanks Lisa - Jo she’s the best. Explains everything gets keeps you updated just does it right. It’s not cheap there but the mechanics know the cars, thanks Lisa - John More

Traveling from Michigan to Albany and hit a deer. Brian Lomnicki and his crew immediately made time for me. Brian got us in first thing in the morning and did everything he could to accommodate a nervous m Lomnicki and his crew immediately made time for me. Brian got us in first thing in the morning and did everything he could to accommodate a nervous mother and daughter far from home. They made sure my daughter and I were safe to drive our Infiniti back to Michigan and we will be forever grateful!! Top notch customer service! More

Lia Infiniti is just the best and my salesperson Dawn Owens is at the top of her game Owens is at the top of her game More

We have always had a great experience at Lia Infiniti. Brian Lomnicki was very informative and attentive. Car got in, they checked it out, quickly figured out the issue and corrected it. Highly recommend. Brian Lomnicki was very informative and attentive. Car got in, they checked it out, quickly figured out the issue and corrected it. Highly recommend. More

Service department in Lia Infinity is awesome. LisaD. Made my life so much easier. She is awesome and caring! She went above and beyond her job to get my car to me. Road side and consumer affairs are ga Made my life so much easier. She is awesome and caring! She went above and beyond her job to get my car to me. Road side and consumer affairs are garbage! Hope I never have to deal w them Do Lisa D and go Lia Infinity! More

I had a very positive experience dealing with Brian Lomnicki. He listened to my problems and concerns when I left off my car. He called me once problem was diagnosed and explained needed repairs and Lomnicki. He listened to my problems and concerns when I left off my car. He called me once problem was diagnosed and explained needed repairs and the associated costs.. He called me when car was ready, When I picked up car he explained what had been done. Brian was very professional. Excellent customer service skills. More