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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.9
430 Reviews
Call Dealership (518) 213-9242
View Awards

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

October 03, 2021

Excellent service! Would definitely go back again. This service center was so professional and wonderful at the same time. More

by Emanville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Oct 05, 2021 -

Lia INFINITI responded

Thank you so much for your wonderful review! Providing a top-notch experience is always our goal, and we are delighted that our efforts could meet your satisfaction! We hope that you continue to choose us for all of your future automotive needs! Safe travels!

September 30, 2021

Bought a used Honda CRV and everything about the transaction went smoothly - price was fair and transparent, trade in was exactly what I expected, they found competitive financing terms and car was More

by CC from Coldspring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kane
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Oct 01, 2021 -

Lia INFINITI responded

CC, We are so glad that our team could get you into your perfect vehicle- while providing you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We warmly congratulate you on your new Honda CRV, and we wish you the safest of travels- on behalf of the entire team!

September 26, 2021

Lisa D and all of the people in service dept are top notch. I have owned 3 Infiniti's and have never once been disappointed in the service I've received. That's why I keep going back. Lisa is exceptiona More

by Kzaccardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Sep 28, 2021 -

Lia INFINITI responded

Thank you for leaving us this amazing review! We are thrilled that Lisa and the team could consistently provide you and your vehicle with exceptional care! It is an honor to have your confidence and loyalty. We wish you safest of travels until we meet again.

September 18, 2021

Bill Kane very professional, knowledgeable, the entire Team is an example of how all other dealerships should be judged to be like Lia Infiniti More

by Happy Janet & Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Lisa Dugan, William Kane
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Sep 20, 2021 -

Lia INFINITI responded

Janet and Larry, Thank you so much for your amazing review! We are honored to have had the opportunity to work with you, and we are thrilled that Bill and the team could provide you with the 5-star experience that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you do not hesitate to let us know if we may ever be of further assistance to you in the future.

August 29, 2021

Mike in the service department was awesome and every pleasant! He was compassionate and very knowledgeable about my situation with my car. He called me and kept me informed and also gave me numerous op More

by Shakeisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 02, 2021 -

Lia INFINITI responded

Shakeisha, Providing thorough and efficient service is so important to us, and we are so glad that Mike's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Mike will be honored to know that you greatly valued his service. Thank you so much for your excellent review! Safe travels!

August 24, 2021

It’s my pleasure to write a review of Lia Infiniti. We have been greeted by Lisa Dugan each time we bring our car for service. Lisa is helpful and knowledgeable and a very nice person. More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Aug 25, 2021 -

Lia INFINITI responded

Lou, Thank you for taking the time to leave us this wonderful review! We are so glad that Lisa consistently provides you with exceptional care throughout your visits. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how Lisa and the team may be of further service to you in the future. We wish you the safest of travels!

August 20, 2021

This was my second visit to the location, and I have been satisfied both times with the service and efficiency. The staff are very pleasant as well. More

by J.Spence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Aug 20, 2021 -

Lia INFINITI responded

We greatly appreciate your 5-star review! Providing quality and efficient services is so important to us, and we are so glad that our team consistently meets your satisfaction! It is our pleasure to assist you, and we hope to see you again the next time you are in need of automotive service! We wish you the safest of travels- on behalf of the entire team!

August 18, 2021

Brian at service was very helpful and accommodating.I am strongly recommending this dealership. Brian was very professional and knowledgeable about my car’s care. More

by Saratoga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Aug 19, 2021 -

Lia INFINITI responded

Thank you so much for sharing the positive experience you had with Brian! We are delighted that he took great care of you and your vehicle during your recent visit! It is our pleasure to serve you, and we are honored to have earned your recommendation! Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future.

August 11, 2021

Peyton Rice was very helpful, she went out of her way to accommodate an unscheduled service need. I look forward to working with her again. More

by QX80
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peyton Rice
Report | Print
Aug 11, 2021 -

Lia INFINITI responded

We are so glad that Peyton provided you with top-notch service during your recent visit, and we greatly appreciate you taking the time to leave her this wonderful review! It is our pleasure to serve you. We look forward to providing you and your vehicle with our best care in the years to come! Safe travels!

August 07, 2021

Excellent service by Peyton Rice. Easy person to deal with. Hope every dealership would be like this one. More

by Infiniti lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyton Rice, Steve Coons, Jeremy Rolfe, Isaac Casanova, Paul Olivieri, Steve Basile, Justin Cole, Jon Hayes, Lisa Dugan, Dan O'Connell, Liacars Lia
Report | Print
Aug 11, 2021 -

Lia INFINITI responded

Thank you for leaving Peyton this wonderful review! Providing top-notch service is always our goal, and we are overjoyed that Peyton's efforts met your satisfaction. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.

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