Lia INFINITI

For the past 2 years bring my car to them to work on it they done a beautiful job. Now all of a sudden Jason Keville don’t even wanna do no work. He been rude. they done a beautiful job. Now all of a sudden Jason Keville don’t even wanna do no work. He been rude. More

I had an issue with steering & drove directly to the service door with no appt....Lisa Dugan and all the staff of Lia Infinity, Cohoes were so very welcoming & helpful (as they always are!). My car nee service door with no appt....Lisa Dugan and all the staff of Lia Infinity, Cohoes were so very welcoming & helpful (as they always are!). My car needed to stay and I was given a ride home immediately by a very friendly and courteous driver. Lisa also took the time to search for options to have the repair completed. She saved my bank account some $$- thank you Lisa - that is always appreciated!!! Outstanding service all around! More

LISA DUGAN is the best Service Adviser and Manager. She handled the task of repair on my QX56 was very efficiently. I have seen her work from many years and her work and knowledge about the vehicle is supe handled the task of repair on my QX56 was very efficiently. I have seen her work from many years and her work and knowledge about the vehicle is superb. I have been coming to this dealership for service since 2008. She has been consistently the best. More

Lisa Dugan met me when I arrived for service, welcomed me, verified my scheduled service, and kept me informed of progress. Once the service was completed, she professionally and personally processed me o me, verified my scheduled service, and kept me informed of progress. Once the service was completed, she professionally and personally processed me out. Overall she was very friendly and professional. More

Lisa Dugan is awesome to work with and always goes above and beyond for us. When I think it's going to be super expensive, she always finds a special, to bring the cost down. I always love our little cha and beyond for us. When I think it's going to be super expensive, she always finds a special, to bring the cost down. I always love our little chats! Always in a happy mood. More

Always a pleasure doing business with LIA Infiniti. Service is always done right the first time. Every one has a good attitude at the dealership. Lisa Dugan is the best at her job and always a pleasure Service is always done right the first time. Every one has a good attitude at the dealership. Lisa Dugan is the best at her job and always a pleasure. Dawn Owens is a wonderful and knowledgeable sales person. I have had her for all my car purchases since 2009. She is simply the best. More

Lisa Dugan is an excellent service manager!. This is my third Infiniti that she’s advised me on and she always explains what service is needed. Because I wait for my car she makes sure I’m comfortable in t third Infiniti that she’s advised me on and she always explains what service is needed. Because I wait for my car she makes sure I’m comfortable in the waiting area and keeps me updated on how long it will be. The service at Lia is excellent and all service is done properly the first time. I’ve never had to return to get a repair redone. And having my car washed is an extra bonus that is greatly appreciated. Everyone at Lia is very friendly and helpful but Lisa Dugan is the best! More

Bill Kane was great. Process was easy, honest, and efficient. I’m a happy Lia customer. efficient. I’m a happy Lia customer. More

Michael Carpenter was excellent from start to finish. I had a software update ( wireless apple car play) and Michael even assisted me in applying it to my car.Excellent service. had a software update ( wireless apple car play) and Michael even assisted me in applying it to my car.Excellent service. More

Lia Infinti and Lisa Dugan in particular has always been a pleasure to work with as she goes above and beyond the call of duty by finding ways to help mitigate the high cost of dealer service by discovering a pleasure to work with as she goes above and beyond the call of duty by finding ways to help mitigate the high cost of dealer service by discovering coupons, specials and other means of lowering the bill...I will always seek out Lisa Dugan for all of my 2017 Infiniti service needs! More