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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
449 Reviews
Call Dealership (518) 213-9242
View Awards

965 New Loudon Rd

Cohoes, NY

12047

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Showing 449 reviews

September 13, 2022

Great dealership! Highly recommended for service and sales experience. Have leased 10 vehicles for Lia Infiniti over the last 20 years. Find out for yourself. More

by AudioArchist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Coons, Jeremy Rolfe, Paul Olivieri, Steve Basile, Kevin Carhart, Lisa Dugan
Report | Print
Sep 14, 2022 -

Lia INFINITI responded

We couldn't have asked for a better review and recommendation! Thank you for your many years of loyalty. The Lia Team is extremely grateful and deeply honored to be of service to you and your vehicles and we look forward to doing so for years to come. As always, we hope you won't hesitate to give us a call if ever we may provide assistance to you for any automotive needs that should arise. The whole team wishes you the most pleasant journeys until we meet again!

August 02, 2022

I had the pleasure of working with Dawn Owens. She was very helpful and patient. She helped me purchase my QX50. She is a pleasure to work with and is highly recommended to work with. More

by Sweet Tee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
Aug 03, 2022 -

Lia INFINITI responded

Thank you for leaving Dawn this positive review and recommendation! We are so glad that she took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

July 10, 2022

Service is wonderful as it always is. I travel from Woodstock NY to latham to get my car serviced. The reason I travel to latham which is 1 hour each way is because of Lisa Dugan always th More

by RX1317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
Jul 15, 2022 -

Lia INFINITI responded

Thank you so much for your positive review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Lisa consistently takes great care of you! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

June 15, 2022

Awesome service! Kevin carhartt was the best! Highly recommend to anyone!!! So happy with my purchase!!! More

by Spokerwin147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Report | Print
Jun 15, 2022 -

Lia INFINITI responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that Kevin's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

June 01, 2022

This is our 3rd car from Lia. Friendly people, great sales personnel and the paperwork was a breeze. We recommend Lia to all our friends because of our experience. More

by Jaykim415
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, William Kane
Report | Print
Jun 02, 2022 -

Lia INFINITI responded

Thank you so much for your positive review and recommendation! We are honored by your continued business, and we are delighted that our team could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

May 17, 2022

It was the best car buying experience I’ve ever had. Everybody was pleasant and willing to take the time to meet my needs More

by Ronniemac741
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
May 17, 2022 -

Lia INFINITI responded

Thank you for your 5-star rating! We appreciate the opportunity to work with you, and we are so glad that our team could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

May 04, 2022

Nice space. Great service attentive, clean Everything went smooth I was in and out of there More

by Ronniemac741
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
May 06, 2022 -

Lia INFINITI responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. if there is ever anything more that we may help you with, please do not hesitate to give us a call!

April 22, 2022

Courteous and friendly staff. Makes customers feel comfortable and welcomed Nice dealership. Staff very helpful More

by takor268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Apr 27, 2022 -

Lia INFINITI responded

Thank you for your positive review! We are so glad that our team took great care of you throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to let us know!

April 20, 2022

If you want to purchase from the Parts Department from this location, beware Parts Consultant "Nick Hay" is rude as xxxx. This employee is an incompliant wise guy with terrible energy. Please consider re More

by John
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Hay
Report | Print
Apr 21, 2022 -

Lia INFINITI responded

Hello John, Thank you for sharing your experience with us and I do apologize for the treatment your received from our staff. This is not acceptable and I would like the opportunity to speak to you to discuss the situation that occurred during your visit. Please contact me at 518-738-0800. Sincerely, Jeremy Rolfe General Manager

April 20, 2022

Wonderful dealership - I arrived for a service appointment on the wrong day and the team -- especially Lisa Dugan - was so very kind and accomodating. They serviced the car right away and I got i More

by ChrisG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Apr 20, 2022 -

Lia INFINITI responded

Chris, Thank you so much for your wonderful review and recommendation! We are so glad that Lisa and the team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

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