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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.9
430 Reviews
Call Dealership (518) 213-9242
View Awards

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

November 27, 2021

Lia Infinti and Lisa Dugan in particular has always been a pleasure to work with as she goes above and beyond the call of duty by finding ways to help mitigate the high cost of dealer service by discovering More

by liquid platinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart, Lisa Dugan
Report | Print
Nov 30, 2021 -

Lia INFINITI responded

Thank you so much for your excellent review! We are overjoyed that Lisa and the team could consistently be of assistance to you and provide you with the top-quality service that you so much deserve. Offering 5-star service and deals is always our goal, and we will certainly provide you with nothing less in the future. We wish you the safest of travels until we meet again!

November 21, 2021

Whenever I go to Lia Infiniti I hope to get Lisa Dugan as my service advisor. Lisa is very knowledgeable when it comes to my car, it’s service history and warranty. Whether I drop my car off for service or w More

by PIZABOY199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Nov 23, 2021 -

Lia INFINITI responded

Thank you for leaving Lisa this positive review! We are overjoyed that she could consistently be of assistance to you and get your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Lisa and the team may serve you again!

November 14, 2021

Just had a great complimentary service to upgrade my Apple Carplay from wired to wireless. The dealer reached our to me. Incredible customer service, great timely vehicle service. Highly recommend th More

by Keith Abatto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel O’Connell, Dawn Owens, Justin Cole
Report | Print
Nov 16, 2021 -

Lia INFINITI responded

Keith, Thank you so much for your 5-star review and recommendation! We are delighted that our team could provide you with the quality service that you so much deserve! We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future.

November 10, 2021

Lisa Dugan was wonderful! She brought my in for a water leak repair even though the service schedule was full. It was pricey but I think they did a great job. She made me feel welcomed when I spoke to her More

by Jet
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Nov 11, 2021 -

Lia INFINITI responded

Thank you for leaving Lisa this positive review! We are pleased to hear that she took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

November 10, 2021

Bill Kane and the team at Lia Infiniti were awesome! Everyone made my experience exceptional but again, Bill was awesome in keeping me updated on progress of my new car. More

by dghawk65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, William Kane
Report | Print
Nov 10, 2021 -

Lia INFINITI responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are delighted that Bill provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. We cannot wait for you to enjoy your new ride!

October 30, 2021

Lisa Dugan and the rest of the staff at Lia Infiniti are always great at looking after my car for the last 15 years. More

by iainwacey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Nov 02, 2021 -

Lia INFINITI responded

Thank you so much for your wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Lisa and the team could consistently provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

October 27, 2021

Lia Infiniti dealership is immaculate and inviting. I always wait for my car to be serviced. Lisa Dugan is always professional and knows the service history on my Infiniti. More

by Teflon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, Dan O'Connell
Report | Print
Oct 28, 2021 -

Lia INFINITI responded

Thank you for your 5-star review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Lisa consistently provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

October 26, 2021

Lisa Dugan always goes above and beyond to make sure that my service experience goes smoothly. She is the reason I return to the dealership for any service needs. More

by Mere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Oct 27, 2021 -

Lia INFINITI responded

Mere, Thank you for taking the time to leave Lisa this wonderful review! Providing a seamless and remarkable experience is so important to us, and we are so glad that Lisa's efforts consistently meet your satisfaction. She will be honored to know how confident you are in her efforts. We look forward to continuing to provide you and your vehicle with our best care in your visits to come!

October 23, 2021

Jim, in the service department went above and beyond to save me money on new tires. He was very polite and extremely helpful. More

by TammyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Oct 26, 2021 -

Lia INFINITI responded

Tammy, Thank you for leaving Jim this 5-star review! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Safe travels!

October 14, 2021

Lisa Dugan- top notch! Worked hard to help us resolve a warranty issue and she did! Lisa is the best!! More

by delarosa_m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes, Lisa Dugan
Report | Print
Oct 15, 2021 -

Lia INFINITI responded

We are so glad that Lisa could be of valuable assistance to you, and we greatly appreciate you taking the time to leave her this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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