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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
464 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 464 reviews

May 12, 2023

Great customer service and service team! They have service scheduling coordinator, she was wonderful and helpful on the phone! Call in for service! In the past I have worked with Sami, Mike More

by ae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sami dawood, Jon Hayes
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May 15, 2023 -

Lia INFINITI responded

A E, thank you for sharing your thoughtful review of our service department! Your total satisfaction is the reason behind everything we do, so we're glad each team member you've interacted with has always provided you with exceptional service. Thanks for always choosing Lia INFINITI!

May 10, 2023

Very satisfied with Rodney’s assistance and communication during the servicing of my vehicle. He provided detailed and thorough information regarding the needs for my vehicle. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
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May 15, 2023 -

Lia INFINITI responded

Hey, Mary! Thanks for stopping by to give Rodney your 5-star rating! We're pleased this service visit met with your complete satisfaction. If Rodney and the Lia INFINITI team may help you again, please don't hesitate to call. Safe travels until next time!

April 30, 2023

Awesome service! Michael Bingham couldn't have made my service visit any more simple. He's a keeper! More

by windowpane92
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
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May 10, 2023 -

Lia INFINITI responded

Great! Thank you for letting us know how pleased you were with Michael's awesome service. He's definitely an asset to the Lia INFINITI team and we're glad you enjoyed a stress-free visit under his guidance. Looking forward to your next appointment with us!

April 28, 2023

Friendly and accommodating staff. Rodney Curl explained the work and recommendations clearly helping me decide how to proceed More

by madelinemazzocchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl
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April 21, 2023

Dawn Owens …. Simply put; shes the best ! … above and beyond ! Every question that was asked, was answered, with respect and knowledge! More

by Coasta08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
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April 20, 2023

Sami Darwood was welcoming, highly professional and knowledgeable. He went the extra distance. Absolutely Great job! More

by mdens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Darwood
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April 18, 2023

I have been a customer for a few years & each time I visit, I receive exceptional service More

by Gilda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes, Lisa Dugan
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April 18, 2023

Excellent service hands down. Kevin Carhart treated me like a queen. He was very thorough from start to finish. Very friendly and knowledgeable. He made my experience so comfortin More

by Firecracker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
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Apr 18, 2023 -

Firecracker responded

Kevin Carhart was the best to buy my car from hands down!!!!

April 15, 2023

Service was timely and waiting area was comfortable. Michael Bingham was pleasant to work with and explained everything. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
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April 15, 2023

I had a service scheduled recently and Sami Dawood assisted me. He was very friendly and thorough when it came to explaining everything going on with my car. He was also present when I came to pick up More

by Leah Juman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Dawood, Jeremy Rolfe, Kevin Carhart, Lisa Dugan
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