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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
449 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 449 reviews

April 20, 2023

Sami Darwood was welcoming, highly professional and knowledgeable. He went the extra distance. Absolutely Great job! More

by mdens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Darwood
Report | Print
April 18, 2023

I have been a customer for a few years & each time I visit, I receive exceptional service More

by Gilda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Jon Hayes, Lisa Dugan
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April 18, 2023

Excellent service hands down. Kevin Carhart treated me like a queen. He was very thorough from start to finish. Very friendly and knowledgeable. He made my experience so comfortin More

by Firecracker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart
Report | Print
Apr 18, 2023 -

Firecracker responded

Kevin Carhart was the best to buy my car from hands down!!!!

April 15, 2023

I had a service scheduled recently and Sami Dawood assisted me. He was very friendly and thorough when it came to explaining everything going on with my car. He was also present when I came to pick up More

by Leah Juman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Dawood, Jeremy Rolfe, Kevin Carhart, Lisa Dugan
Report | Print
April 15, 2023

Service was timely and waiting area was comfortable. Michael Bingham was pleasant to work with and explained everything. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
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April 13, 2023

Excellent service, very clean service and show room, attentive staff. I always feel like the most important customer when I bring my vehicle to Lia Infiniti. Rodney Curl went above and beyond for us an More

by Heather Avalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Curl, Jon Hayes, William Kane
Report | Print
April 12, 2023

The entire buying experience was excellent. Great service from start to finish including online service and working with the finance manager. My sales associate Jacob Willi was extremely helpfu More

by louisventresca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Willi, Kevin Graham
Report | Print
April 12, 2023

Helpful staff Friendly & knowledgeable Mike was very nice and answered my questions about service and cars More

by Gclark6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike B, Lisa Dugan
Report | Print
April 02, 2023

Courteous, attentive staff. Good facilities that support all service needs post purchase. Very customer focused. More

by Sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Dawood
Report | Print
Apr 03, 2023 -

Lia INFINITI responded

Sn, thanks for stopping by to share positive feedback about our service department! We're so happy our team has consistently provided you with the support and insight you need for your INFINITI's services. Please don't hesitate to call if we may be of service to you in any way. Thanks for choosing Lia INFINITI!

March 30, 2023

Good and fast friendly service, no trying to oversell other services, on time as promised More

by RHinostroza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Lisa Dugan
Report | Print
Mar 31, 2023 -

Lia INFINITI responded

Thanks for the wonderful feedback on your service visit! We're glad your vehicle's needs were handled efficiently, and you were safely returned to the road after only a brief wait. We hope to be of service to you again some day when you need it. Safe travels until then!

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