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Lia INFINITI

Cohoes, NY

4.9
430 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

January 08, 2023

Excellent service! ! Jon was absolutely wonderful! Was able to get me in and out as soon as possible. More

by Emanville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes
Jan 09, 2023 -

Lia INFINITI responded

Thanks so much for the positive feedback on Jon! Jon is an exceptional advocate for his clients' satisfaction, so we're pleased your visit was pleasant and convenient. We look forward to making your next visit just as outstanding but until then, we wish you all the best in the new year!

Jan 09, 2023 -

Emanville responded

You are very welcome. I am looking forward to the next time I have to get my car serviced.

December 06, 2022

Had both our autos serviced and as usual awesome experience!! Dan and team are amazing in both professionalism as well as care for clients! We always feel really confident and enjoy our experience More

by Vitalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan O'Connell
Dec 07, 2022 -

Lia INFINITI responded

Thanks so much for the 5-star review of Dan and the service team! It is our pleasure to assist you in keeping your vehicles in their best condition and we hope to continue doing so for years to come. Please don't hesitate to call when we may serve you again!

November 19, 2022

everyone was pleasant. management was really good. My salesman was Jacob Willi and he was fantastic. Checked up on me after buying the car. More

by jonathankrill2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Willi
Nov 28, 2022 -

Lia INFINITI responded

Thanks so much for the positive feedback on Jake! We are delighted to know he took such good care of you during your dealership visit. Congrats on the new INFINITI! The whole Lia team wants to wish you nothing but joy and satisfaction for years to come. If we may ever be of service to you, it would be our pleasure. Until we meet again, enjoy the new ride!

November 14, 2022

Daequan Woods was fantastic to work with! He was very helpful and approachable, and made the entire experience smooth and carefree. The entire management team (Gary and Mark) were great! I More

by Brent.Marianetti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daequan Woods, Gary Fernet, Mark
Nov 16, 2022 -

Lia INFINITI responded

Hey, Brent! We really appreciate your awesome review. Daequan is a consummate professional, always enthusiastic about his client's needs and wants. We're pleased you had such an accommodating buying experience with him, and also with Mark and Gary to make this a seamless dealership visit. Congrats on the pre-loved VW! We wish you pleasant journeys and the safest of travels, until we meet again!

November 03, 2022

I found the dealership clean and was greeted by friendly staff. The sales dept when out of its way to find a 2023 QX60 that i wanted...finally getting the one I bought from a different dealer and had it sw More

by williamspada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Jake Willi
Nov 07, 2022 -

Lia INFINITI responded

That's great! We're grateful for your positive experience feedback, Williamspada, and we congratulate you on your beautiful new INFINITI QX60! We are delighted we had the opportunity to work with you to get the vehicle you were after through a little extra effort. We hope you enjoy many years of pleasant driving and adventures in your QX60. Please come back and see us some day!

Nov 07, 2022 -

williamspada responded

I will...thanks again.

October 31, 2022

I worked with Jake Willi he is the best, this is my 3rd car with lia Infinity in 3 yrs. a shout out to Jermey Rolfe , Mark Perrotti, you can't go wrong with these Guys. Excellent experience. More

by jhnstacy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Perrotti, he gets 5 stars too., Jeremy Rolfe, Jake Willi
Oct 31, 2022 -

Lia INFINITI responded

Thank you for stopping by to tell us about your outstanding experience with Jake, Mark, and Jeremy at Lia INFINITI! We're delighted to have provided you with another satisfying buying experience and sincerely appreciate you letting us know how well your transaction was handled by our team. Congratulations! We all wish you nothing but pleasant driving and the safest of travels, for years to come. Thank you for continuing to choose Lia INFINITI.

October 20, 2022

I had the best customer service experience with Lisa Dugan when I needed repairs for my vehicle. Lisa greeted me with a warm smile and thoroughly explained to me in detail the repairs to keep my vehicle More

by prvtwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Oct 21, 2022 -

Lia INFINITI responded

What a fantastic review of Lisa! Thank you so much for sharing your experience with us at Lia INFINITI. We're pleased to hear about all the great things Lisa did for you and your vehicle. Your safety and satisfaction are our top priorities. We look forward to making sure your next visit is just as great. Please feel free to give us a call should you have any questions or concerns before your next appointment. Thanks again!

October 20, 2022

Lisa Dugan is a pleasure to work with. No phony sales/service pitch or sell. She is open and honest and very professional. I feel like I'm being taken care of and not taken advantage of. Y More

by DAVEGETTINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Oct 21, 2022 -

Lia INFINITI responded

Yes, we are lucky! Thank you so much for your 5-star review of Lisa at Lia INFINITI! Lisa certainly is an asset to our team here and we're so happy you had such an accommodating service visit with her. Your complete satisfaction means everything to us. If we may be of any further assistance to you, we hope you'll give us a call. Until then, drive safe and take care!

September 26, 2022

This is my second car with Lia Infiniti. I’m sure that I’ll be very happy with my new Q50!! Such a nice ride and dependable dealership. More

by tb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in Finance, Dawn Owens, Lisa Dugan
Sep 28, 2022 -

Lia INFINITI responded

Hi, TB! Thanks so much for your 5-star review and congratulations on your second Infiniti! We're so happy our team provided you with another fantastic buying experience and we all wish you nothing but pleasant trips and safe travels for years to come. If you ever have an automotive issue we can help you with, we hope you won't hesitate to give us a call. Until we meet again, enjoy the new ride!

September 26, 2022

I’ve worked with Dan O’Connell, he’s always got me in ASAP and got me out ASAP. Well respected guy, I highly recommend him, when you’re trying to get work done to your vehicle. More

by Khrisjamuant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan O'Connell
Sep 28, 2022 -

Lia INFINITI responded

Thanks for stopping by to share your positive feedback! We're delighted to know that Dan always takes care of you and your vehicle with the utmost efficiency to get you safely back onto the road. We appreciate your business and look forward to making your next visit as outstanding as this one. We'll see you next time!

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