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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.9
430 Reviews
Call Dealership (518) 213-9242
View Awards

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

March 30, 2023

Good and fast friendly service, no trying to oversell other services, on time as promised More

by RHinostroza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole, Lisa Dugan
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Mar 31, 2023 -

Lia INFINITI responded

Thanks for the wonderful feedback on your service visit! We're glad your vehicle's needs were handled efficiently, and you were safely returned to the road after only a brief wait. We hope to be of service to you again some day when you need it. Safe travels until then!

March 16, 2023

Great service from Michael Bingham. Was considerate and explained everything . Got me in and out. More

by Stephen.coffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
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Mar 17, 2023 -

Lia INFINITI responded

Hi, Stephen. Thanks for letting know Michael provided you with an accommodating visit. We love reading great news about our team and we hope the 3-star rating was just a mistake. If there are any concerns we may help you with, feel free to reach out for our assistance. Thank you for choosing Lia INFINITI for your automotive needs! Jeremy Rolfe General Manager Lia INFINITI jrolfe@liacars.com

March 14, 2023

Worked with Bill Kane who has earned by business for 9 years. They provide great service! More

by Terry.nawrot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
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Mar 15, 2023 -

Lia INFINITI responded

Terry, thanks for stopping by to share positive feedback on your dealership visit with Bill! Your continued business is an honor and we're so happy Bill continues to provide you with his very best assistance. Congrats on the new INFINITI! We wish you all the best in your journeys ahead. Thanks for always choosing Lia INFINITI!

March 03, 2023

Incredible service. Easy appointment process, pick up /returned vehicle from my home, anticipated maintenance completed as promised with no surprises. Lisa Dugan is an o More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
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Mar 03, 2023 -

Lia INFINITI responded

SC, we couldn't ask for a better endorsement of Lia INFINITI and your service advisor, Lisa! Thank you for your very thoughtful feedback. We are pleased to be serving your automotive needs and we hope to continue earning your loyalty at each service visit. We'll see you next time!

March 02, 2023

I am a lifetime customer with Lia Infiniti! ! This is my 3rd car I've purchased with them, and I am always beyond satisfied with their level of customer service. More

by mosuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Perrotti, William Kane
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Mar 03, 2023 -

Lia INFINITI responded

Thank you for stopping by to give us another 5-star review, Mosuch! We sincerely appreciate your loyalty to Lia INFINITI over the years. We hope you are LOVING your BMW and we wish you nothing but happiness in your upcoming travels, until our paths cross again!

February 28, 2023

Jake at Lia Infiniti was wonderful to work with, he worked really hard to make everything work out. He was such a pleasure to interact with. More

by tmvandenburg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Jake Willi
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Mar 01, 2023 -

Lia INFINITI responded

Thanks so much for the 5-star review of Jake! Your complete satisfaction is why we do what we do, so we're very pleased you enjoyed a supportive dealership experience with his assistance. Congrats on your new INFINITI! We hope you love it, and we wish you safe and pleasant journeys until we see you again!

February 28, 2023

Lisa Dugan Excellent knowledgeable personal interactions and is akways helpful and goes the extra mile every visit More

by crem13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan , Kevin Carhart
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Mar 01, 2023 -

Lia INFINITI responded

That's fantastic! Thanks for letting us know Lisa has consistently provided you with her very best service at all of your visits. It's our pleasure to assist you with any and all automotive needs as they arise and we hope to continue to do so for many years. Thank you for choosing Lia INFINITI!

February 26, 2023

Mike was very helpful when I came in for my service. He is a great new addition to the team! More

by mosuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan, William Kane
Report | Print
Feb 27, 2023 -

Lia INFINITI responded

Hi, Mosuch! Thank you for taking a moment to give credit to your service advisor, Mike. We're so happy you enjoyed an informative service visit with him. We look forward to making your next appointment just as reliable. We'll see you then!

February 23, 2023

everything about lia infinti is 1000000 stars clean, professional, just overall a great place, I've bought my last 6 cars from them Kevin Carhart and Jermy Rolfe More

by Jeff streeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ouimet is also 5+ stars, Steve Coons, Jeremy Rolfe, Isaac Casanova, Paul Olivieri, Steve Basile, Justin Cole, Jon Hayes, Lisa Dugan
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Feb 23, 2023 -

Lia INFINITI responded

Jeff, thanks for letting us know how pleased you've been with our dealership! We truly appreciate every opportunity we've had to work with you and we love that you took a moment to share this wonderful feedback with us about Kevin and Jeremy. Don't ever hesitate to get in touch when we may assist you with anything. It's always a pleasure.

February 19, 2023

LIA infinite is great. They always go above and beyond to satisfy their customer. They also work with you so that your repair bill doesn’t seem overwhelming. More

by dkippins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
Report | Print
Feb 23, 2023 -

Lia INFINITI responded

Thank you for saying so! We really want our clients to be happy with our work and satisfied with the options we accommodate so that they can safely and happily return to the road after a service visit. It is our pleasure to work with you. We graciously look forward to making your next appointment just as great!

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