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Lia INFINITI

Cohoes, NY

4.8
434 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 434 reviews

January 09, 2025

Joe i could see was a more recent hire at lia infiniti but was quick to the punch when it came to my purchase of my newer used QX50. He went above & beyond with the rest of the crew to get my insurance ta More

by Whodey2151122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Franklin, Kevin Carhart, Mark Perrotti
Jan 09, 2025 -

Lia INFINITI responded

We appreciate you for leaving Joe this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Joe provided you with top notch service. We are delighted to know that he went above and beyond for you. We sincerely congratulate you on your new Infiniti QX50- behalf of the entire Lia INFINITI team!

January 08, 2025

Sami Dawood is a solid customer service tech. Good communication. Honest. Knowledgeable. Easy to talk to. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kane, Sami Da'Wood
Jan 08, 2025 -

Lia INFINITI responded

That's great to hear, Gary! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

January 06, 2025

I've been doing business with lia infiniti for several years now and now purchased my 2nd vehicle from them. The crew goes above & beyond to make sure you leave in a fresh well maintained vehicle while go More

by Whodey2151122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hayes, Kevin Carhart, Mark Perrotti
Jan 06, 2025 -

Lia INFINITI responded

Thank you for your terrific review of Jonathan and Lia INFINITI. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. We wish you all the best in your travels in 2025!

December 22, 2024

It’s my go to dealership for the past 15 years sales service everything is A+++ Michael Bingham was very helpful and knowledgeable More

by Staytrue725518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ouimet 5 Stars as well, Jeremy Rolfe, Kevin Carhart, Mark Perrotti, Michael Bingham
Dec 27, 2024 -

Lia INFINITI responded

That's awesome! Thank you for always trusting Michael and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

November 28, 2024

We have done business with this and other LIA Dealerships for years and leased an Infiniti from them in 2020 and were very pleased Although we hadn’t met or worked with this Salesman before we were very pl More

by RICHARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane, Mark Perrotti
Dec 04, 2024 -

Lia INFINITI responded

Richard, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Bill's expertise. Congratulations on your new INFINITI! Enjoy the ride!

November 15, 2024

I arrived at the LIA dealership and was met promptly by a service representative who immediately checked me in. I then met with Michael Bingham who I’ve dealt with in prior services. Micheal was polite and w More

by R.gwiazdowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Nov 15, 2024 -

Lia INFINITI responded

Awesome! Thank you for always trusting Michael and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

October 23, 2024

Jahnai helped me this last time for my oil change and was a pleasure to work with! He exceeded all expectations and more! He is always one that I prefer to work with when I have to take my car in! More

by taylor.vavasour
Recommend Dealer
Yes
Employees Worked With
Jahnai Reeves
Oct 23, 2024 -

Lia INFINITI responded

Thank you for your lovely feedback, Bear! We're pleased you continue to receive the best care and guidance from Jahnai and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

October 23, 2024

Service Manager Jon was amazing to work with, he fixed a problem in a timely manner and went above and beyond to make sure that it was fixed. I would recommend anyone to Lia Infiniti! More

by taylor.vavasour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes
Oct 23, 2024 -

Lia INFINITI responded

Thanks so much, Bear! We're delighted the value of Jon's support exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 21, 2024

Service advisor, Michael Bingham at Lia Infiniti was very professional and knowledgeable. Michael Bingham knew the service history of my vehicle. I wanted to purchase 4 new tires. Michael Bingham was able to More

by Teflon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Oct 22, 2024 -

Lia INFINITI responded

Teflon, thank you for taking a moment to share positive feedback on Michael. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

October 18, 2024

Sami Dawood was very accommodating and ensured that I was apprised of the status and that the service was top notch More

by Lawrence A Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Oct 18, 2024 -

Lia INFINITI responded

Lawrence, We are grateful for you leaving Sami this extraordinary review! We are pleased to know that Sami was very accommodating and ensured that you were apprised of the the status of your vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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