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Lia INFINITI

Cohoes, NY

4.8
474 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 474 reviews

November 09, 2025

Sammi Dawood was so professional. He was pleasant and answered all my questions regarding my service and made suggestions for me. He is an asset for the Lia dealership. More

by Kaats2
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Nov 09, 2025 -

Lia INFINITI responded

Thank you for the kind words! We’re thrilled Sammi Dawood provided such professional and thoughtful service. His dedication to clear communication and helpful suggestions truly make him an asset to the Lia team!

October 25, 2025

We recently had our Q50 serviced at Lia Infiniti. Our service advisor, Sami Dawood, is always very communicative, responsive and accommodating. We needed a loaner vehicle and he arranged it for us fo More

by tnlopez64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Oct 28, 2025 -

Lia INFINITI responded

When service takes longer, having someone like Sami who's responsive and gets you sorted with a loaner makes all the difference. Your Q50 was in good hands, and so were you. Really appreciate you highlighting his work!

October 06, 2025

They’re very accommodating and do a great job servicing my vehicle! Sami Daewood is very professional and polite. More

by Deputybeany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Oct 07, 2025 -

Lia INFINITI responded

Deputy, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sami handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

September 24, 2025

I have a low mileage Q50, and my tech, Sami D'wood, arranged for a water pump replacement that was covered under warranty. On the day of the app't., he arranged to have me driven home and returned whe More

by Docpiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Sep 25, 2025 -

Lia INFINITI responded

Docpiro, thank you for recognizing Sami's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia INFINITI team may serve you.

September 10, 2025

They are very helpful and try to be accommodating. Mike Bingham explains everything in detail. More

by Tracy Amsden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Sep 10, 2025 -

Lia INFINITI responded

That's great to hear, Tracy! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Mike was convenient and insightful. See you next time!

August 20, 2025

I recently had my vehicle services at Lia Infiniti. My service rep - Michael Bingham was very knowledgeable and helpful in explaining some of the options on my vehicle. even took the time to take me More

by john.heid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Aug 21, 2025 -

Lia INFINITI responded

Hi, John! Thank you for telling us the highlights of your service visit with Michael! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 20, 2025

I worked with Sami Dawood in the service dept and he was very detailed with my issues with vehicle. More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 20, 2025 -

Lia INFINITI responded

That's great to hear, Ash! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

August 20, 2025

Joseph Franklin was knowledgable, accommodating and friendly. My purchase of the QX60 was simple and easy. More

by Kcin12123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Franklin, Mark Perrotti
Aug 21, 2025 -

Lia INFINITI responded

We're super happy you had such a great dealership experience with Joseph. Thank you for your fantastic review of his assistance. We'd love to work with you again some day!

August 14, 2025

Sami Dawood provided me excellent service & explained the repair needed for my 20 yr Infiniti G35x Sami also provided transportation from the dealership to & from Albany. I was extremely pleased with my int More

by jwoodard546
Recommend Dealer
Yes
Employees Worked With
Sami Dawood Handled paperwork
Aug 18, 2025 -

Lia INFINITI responded

Thanks for letting us know how satisfied you were with Sami's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

August 04, 2025

William Golden was incredibly helpful in getting my alignment sorted out. Professional, knowledgeable, and easy to work with—highly recommend! More

by Mattd0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Golden
Aug 05, 2025 -

Lia INFINITI responded

Matt, thanks for your positive feedback on the service provided to you by William! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

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