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Lia INFINITI

Cohoes, NY

4.9
438 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 438 reviews

February 18, 2025

My service manager was so helpful! He outlined my options (including perks such as donuts and coffee). But truly was a great help! More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami is always so helpful but he wasn’t there. The younger tall gentleman helped (sorry I don’t remember his name)
Feb 19, 2025 -

Lia INFINITI responded

Val, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers (and treats) you needed to make this a positive experience. We're happy to be of service!

February 18, 2025

On time, excellent communication and service. Was always pleasant and explained services required very well. More

by MLP826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Feb 19, 2025 -

Lia INFINITI responded

Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

February 06, 2025

It was easy and fast to get an appointment for my car. Micheal in the service center was great and made sure I understood what was needed for my car. More

by jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Feb 07, 2025 -

Lia INFINITI responded

Jackie, we're happy you enjoyed an accommodating and thorough visit with Michael! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

February 04, 2025

Excellent communication and customer service, my sales advisor was very cordial and worked to provide a great customer experience. More

by jpgp103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Feb 05, 2025 -

Lia INFINITI responded

Providing impeccable service is so important to us here at Lia INFINITI and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very cordial and were excellent with their communication. We wish you safe travels until we meet again!

January 09, 2025

Joe i could see was a more recent hire at lia infiniti but was quick to the punch when it came to my purchase of my newer used QX50. He went above & beyond with the rest of the crew to get my insurance ta More

by Whodey2151122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Franklin, Kevin Carhart, Mark Perrotti
Jan 09, 2025 -

Lia INFINITI responded

We appreciate you for leaving Joe this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Joe provided you with top notch service. We are delighted to know that he went above and beyond for you. We sincerely congratulate you on your new Infiniti QX50- behalf of the entire Lia INFINITI team!

January 08, 2025

Sami Dawood is a solid customer service tech. Good communication. Honest. Knowledgeable. Easy to talk to. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kane, Sami Da'Wood
Jan 08, 2025 -

Lia INFINITI responded

That's great to hear, Gary! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

January 06, 2025

I've been doing business with lia infiniti for several years now and now purchased my 2nd vehicle from them. The crew goes above & beyond to make sure you leave in a fresh well maintained vehicle while go More

by Whodey2151122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hayes, Kevin Carhart, Mark Perrotti
Jan 06, 2025 -

Lia INFINITI responded

Thank you for your terrific review of Jonathan and Lia INFINITI. Your satisfaction means everything to us, and we appreciate hearing from people who have been assisted by our awesome team. We wish you all the best in your travels in 2025!

December 22, 2024

It’s my go to dealership for the past 15 years sales service everything is A+++ Michael Bingham was very helpful and knowledgeable More

by Staytrue725518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ouimet 5 Stars as well, Jeremy Rolfe, Kevin Carhart, Mark Perrotti, Michael Bingham
Dec 27, 2024 -

Lia INFINITI responded

That's awesome! Thank you for always trusting Michael and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

November 28, 2024

We have done business with this and other LIA Dealerships for years and leased an Infiniti from them in 2020 and were very pleased Although we hadn’t met or worked with this Salesman before we were very pl More

by RICHARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane, Mark Perrotti
Dec 04, 2024 -

Lia INFINITI responded

Richard, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Bill's expertise. Congratulations on your new INFINITI! Enjoy the ride!

November 15, 2024

I arrived at the LIA dealership and was met promptly by a service representative who immediately checked me in. I then met with Michael Bingham who I’ve dealt with in prior services. Micheal was polite and w More

by R.gwiazdowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Nov 15, 2024 -

Lia INFINITI responded

Awesome! Thank you for always trusting Michael and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

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