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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.8
449 Reviews
Call Dealership (518) 213-9242
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965 New Loudon Rd

Cohoes, NY

12047

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Showing 449 reviews

April 25, 2025

My recent experience at Lia Infiniti was exceptional, especially due to the service provided by Sami Dawood..He greeted me as I arrived for service, verified what I wanted done, and kept me appraised of More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Apr 25, 2025 -

Lia INFINITI responded

Pete, thanks for letting us know Sami and our service team did a great job. Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

April 24, 2025

Every time I’m there I’ve been assisted by Sammi. He’s very helpful and always tries to make sure you leave satisfied. More

by Sekou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Apr 25, 2025 -

Lia INFINITI responded

Thank you for always trusting Sami and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

April 24, 2025

Jon Hayes (service manager) was excellent. Knowledgeable, courteous and timely. Highly recommend the dealership and service department More

by bajahebbs14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rolfe, Jake Willi, Jon Hayes, Mark Perrotti, Jahnai Reeves
Report | Print
Apr 25, 2025 -

Lia INFINITI responded

Thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Jon's expertise. Please come see us again some day!

April 22, 2025

Very attentive to the problems I experienced have with my car! Always willing to help More

by gviscosi95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Apr 22, 2025 -

Lia INFINITI responded

Thank you for sharing what made this a great service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

April 15, 2025

Michael Bingham was very helpful, communicated in a detailed manner and customer service oriented. Lia Infiniti”s service department has been very user friendly and responsive. More

by Ageorgeadis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Apr 16, 2025 -

Lia INFINITI responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Michael and the team have always taken such great care of you and your vehicle. Thank you for making Lia INFINITI your #1 choice for service.

April 09, 2025

Dawn did a good job on the sale in general. Was promised on test drive the car would be thoroughly detailed and buffed. Unfortunately I picked up the car in a rainstorm and did not realize un More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dawn Owens
Report | Print
April 04, 2025

Had a great experience working with everyone from sales to finance to make our purchase as smooth as possible More

by Hobs21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stiffen, Mark Perrotti
Report | Print
Apr 04, 2025 -

Lia INFINITI responded

Thank you for your fantastic review! We're pleased our team did everything they could to make sure your transaction was flawless. Congratulations! Best wishes for amazing travels in your new car!

April 04, 2025

The people there are very friendly and kind. I would highly recommend this dealership to friends and family. More

by Kelly61697
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael S
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Apr 04, 2025 -

Lia INFINITI responded

Thanks so much for your thoughtful feedback, Kelly. We're glad our team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

April 01, 2025

The experience was wonderful. Fast and easy! All the staff were knowledgeable, pleasant, and attentive. More

by lindaac2401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Franklin, Jeremy Rolfe, Jon Hayes, Mark Perrotti
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Apr 01, 2025 -

Lia INFINITI responded

Thank you for your positive review, Linda! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or INFINITI needs. Safe travels until we meet again!

March 11, 2025

Dawn was very patient and took the time to make sure I leased the perfect car More

by R.D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
Mar 12, 2025 -

Lia INFINITI responded

R.D., we're delighted Dawn is someone you can count on for a reliable and seamless dealership experience! Thank you for your awesome feedback. Best wishes for safe and pleasant travels, from the whole team at Lia INFINITI!

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