Lia Hyundai of Enfield

Always great service I always make service appointments online and it always works out great at Lia. Michael Lockard took care of everything this time. He was great and th I always make service appointments online and it always works out great at Lia. Michael Lockard took care of everything this time. He was great and the car was done on time. More

Just what I was looking for. I came to Lia after visiting a Springfield competitor where they seemed to show me cars they wanted to sell, rather than one I wanted to buy. Lisa I came to Lia after visiting a Springfield competitor where they seemed to show me cars they wanted to sell, rather than one I wanted to buy. Lisa Caputo listened to a description of what I wanted and I bought the first she showed me. GREAT EXPERIENCE. More

First dealing with Ethan Brown and was very impressed with his handling of the situation. Notified us we had a recall to update computer system even before the notice came in our mail. Car was taken in with his handling of the situation. Notified us we had a recall to update computer system even before the notice came in our mail. Car was taken in promptly and fixed in under an hour. Good to know this dealership will stand behind their product and be there promptly when help is required. More

Great Selection from a great dealership I had the privilege of dealing with Agent Lisa Caputo ,she really blew my mind. Very professional, communication was excellent ,overall experience— Aw I had the privilege of dealing with Agent Lisa Caputo ,she really blew my mind. Very professional, communication was excellent ,overall experience— Awesome. I am completely satisfied with the transaction. More

no service whatsoever We brought our car in because they were the closest Hyundai dealership to us when our car threw a rod and the engine blew. Both Sue and Mike were impo We brought our car in because they were the closest Hyundai dealership to us when our car threw a rod and the engine blew. Both Sue and Mike were impossible to get on the phone, rarely helpful when they were reachable, and generally left us in the dark until the repairs were finished. then a month later, the car needed service again because they cracked a head while re-installing the engine (something though was covered by warranty, they still maintain they did not crack it, as though cracking metal was something we would do on our own.) they then once again were incredibly difficult to get on the phone, only managed to returned one of my 7 voicemails, they gave us a car through enterprise, which was nice of them, except when we continually asked to swap it out for a loaner car, despite telling us we were "top of the list" every time i called "the last one just went out, sorry." Now at this point the car is back in our possession and Hyundai is fighting us because they completed service on the vehicle on a Wednesday (again no communication to let us know it would be done so we could arrange our schedules to drop the car off) and we dropped the enterprise car off and picked our car up Saturday, so they don't feel like they have any responsibility to pay the last 3 days we had the rental car and are now holding our enterprise deposit hostage. I have owned Fords my entire life, and was honestly considering switching to Hyundai once my car is paid off in October but now I will continue searching for a new vehicle and tell anyone within ear shot to avoid this place like the plague. More

Great place for service Sue Roberts was very nice and helpful, I'd definitely recommend this dealer with anyone 👍 the service was on time and no issues afterwards, th Sue Roberts was very nice and helpful, I'd definitely recommend this dealer with anyone 👍 the service was on time and no issues afterwards, thanks More

Used purchase Everyone was so helpful to get us into a good vehicle from the clunker that couldn't be shut off or might not start again. Everyone was so helpful to get us into a good vehicle from the clunker that couldn't be shut off or might not start again. More

Friendly, Knowledgeable, and Professional We have owned five Hyundia, all bought or leased from Lia Hyundai of Enfield. In all our transactions staff were Friendly, Knowledgeable, and Professi We have owned five Hyundia, all bought or leased from Lia Hyundai of Enfield. In all our transactions staff were Friendly, Knowledgeable, and Professional. Whenever we are brought our cars in for service Susan Roberts has been a friendly knowledgeable resource. For three of the cars we worked with Lisa Caputo in sales and she also was great. More

Fast service Techs had multiple jobs done on my car within one day. I sure appreciated getting my wheels back so fast! Thanks to Susan Roberts for her attention to Techs had multiple jobs done on my car within one day. I sure appreciated getting my wheels back so fast! Thanks to Susan Roberts for her attention to my needs, and for her follow-up with me. More

Professional Service Have been buying Hyundia Cars here for at least 6 years . All service has been done by them. They have always been friendly and professional. Recent Have been buying Hyundia Cars here for at least 6 years . All service has been done by them. They have always been friendly and professional. Recent 2 visits I was helped by Susan Roberts. An excellent experience. More