Lia Hyundai of Enfield

Won't be a second repeat customer The salesman called me a liar to my face. I should have walked out at that point, i stayed because the manager Adam came over and helped seal the deal The salesman called me a liar to my face. I should have walked out at that point, i stayed because the manager Adam came over and helped seal the deal. I gave him the feedback on this salesman and said he'd address it with him and his two bosses. I was not presented with a proper registration in my paperwork, which meant I was driving without a legal registration for days and then I find out, through checking my former loan's website that they didn't pay the loan off! The manager chaulked it up to "all that paperwork". Sounds like incompetence to me. Now I have to pay off the balance or risk damaging my near perfect credit score. First time I purchased here in 2011 was great. This place has got to pot and I won't be coming back ever again. More

I would never recommend someone to go and get a car from this dealership. Don't get me wrong I cannot stand car dealerships to begin with but the woman I had was absolutely horrible. I had called a few days this dealership. Don't get me wrong I cannot stand car dealerships to begin with but the woman I had was absolutely horrible. I had called a few days in advanced to have my car, which I would trade in, get appraised by them so I can tell how much I would be able to put down on a car, and then pick out the type of car I wanted from their lot and just sort of play around with numbers. While the lady had asked me what I was looking for in a new car, like the color of the car car, interior and if it had a moonroof I thought she would be picking out cars from the computer to go over numbers with me. WOW WAS I WRONG. The dealerships not only did not let me know a rough estimate of what they would give me for my car, which is what I made the appointment for, but they also could not even price out a car for me. The lady got the manager who kept trying to push me to test drive a car and after continuously telling them I did not want to an I only wanted to figure out the money part and monthly payments the manager told me I would be able to finance it cheaper than buying it. Ok I though that s a good idea, the lady I was working with came back and told me I was not eligible to do tat, something with the money I was putting down or something. Long story short, the saleswoman had a horrible attitude and started huffing and puffing once I told her I did not want to test drive today, never told me any monthly payment prices, could not even give me a starting example of a monthly payment, and had the worst attitude. Manager was beyond pushy and would listen to what you wanted to say but would just ignore everything and say what he had to say. Worst car dealership EVER. More

Well, lets say this dealership posts ghost vehicles (what I mean is they know they dont have the vehicle) to entice buyers to call them. I called on one such vehicle at 630 pm and was told by Allison the ve I mean is they know they dont have the vehicle) to entice buyers to call them. I called on one such vehicle at 630 pm and was told by Allison the vehicle is their and she made an appointment for my husband and for a test drive the next day at 530 pm. I was excited and couldnt wait. Well the next day I was called and told by Allison she had some important news for me about the vehicle I wanted . When I was able to call back to dealership from work I was told it was sold? I asked when did it sell, Allison stated 4 days or so ago. I asked when she new this information . She stated last night when she got off the phone with me and asked her manager if it was still in stock. I called her at 630 got off the phone at 645. Was emailed at 730 that she was excited to see us the nest day. What a SCAM. The day of appointment my husband left work early loosing pay so he would not be late. He had no idea about the scam until he left work and got my text. He called Allison and was not happy and let her know it. Well Allison called her manager and I received a call from him ( RUSTY) . This jerk tried yelling at me saying my husband and I never went down their so what is the big deal and he has phone records they tried calling me several times. Well I received only one call at 233 and these two scammers know exactly what they are doing. Rusty was so insulting and turned on me like a rabid dog when I asked him what kind of shell game are you playing on people? Stay away. Go to Balise this is where i got my car the next day. They are professionals. More

I recently purchased a vehicle from the dealership. While the salesman was very friendly and personable, I was sold a vehicle before they were in posession of the title for said vehicle. I was told they'd be the salesman was very friendly and personable, I was sold a vehicle before they were in posession of the title for said vehicle. I was told they'd be receiving in just a few days. However a few days turned into almost two weeks which is just plain ridiculous why sell a car you have no title for and can't even take home until nearly two weeks later. Also when dealing with the finance manager she sat there and told me banks wouldn't approve me unless I added gap and extra warranties, basically adding on over $2,000 more to the car. When I told her I wanted to go thru my credit union she convinced me they would only loan me the amount of the vehicle not sales tax,etc. I spoke to my credit union they said that she was wrong and needless to say I will be refinancing as soon as my first bill comes in. It just angers me that she sat convincing me to get the extras otherwise I wouldn't get approved which was a bunch of B.S. More

Lisa provided accurate and detailed information for me to make a descion to buy. I have purchased cars from this dealership and Lisa for several years because of the service and professionalism that Lisa Cap make a descion to buy. I have purchased cars from this dealership and Lisa for several years because of the service and professionalism that Lisa Caputo has demonstrated. She goes the extra mile each time I have purchased. Also, helps me with service appointments and keeps me up to date on new car options. Very satified customer. thanks Lisa ! More

Liked the look of the Tuscon and it fit our budget so we decided to stop in and have a look. No pushy sales person descended upon us so we didn't feel pressured into doing anything. When we were ready, Ja decided to stop in and have a look. No pushy sales person descended upon us so we didn't feel pressured into doing anything. When we were ready, Jarod was an excellent gentleman to work with. He spelled everything out and gave us several options. Showroom was clean and comfortable and waiting time between transactions was average. Love the car so far. If your in the market for a crossover, go see Jarod. He's the best! More

My experience with Lia was by far the easiest, fastest, stress free experience I have ever had purchasing a car. I felt as though everyone was more concerned with what worked for me, and not trying to push stress free experience I have ever had purchasing a car. I felt as though everyone was more concerned with what worked for me, and not trying to push anything on me as you ofter feel when buying a new car. More

Jarrod Ploof was very knowledgable and helped me get in my new car within a day. I would highly recommend this dealership for your next new or used car. my new car within a day. I would highly recommend this dealership for your next new or used car. More

Good Morning, I just wanted to take a moment to give you Good Morning, I just wanted to take a moment to give you some feedback on my experience. I brought my 2005 Malibu for service and was immediately impr Good Morning, I just wanted to take a moment to give you some feedback on my experience. I brought my 2005 Malibu for service and was immediately impressed by that department, which in turn made me look to you for a new car ,Jared was my sales rep. He was wonderful. Jared is very knowledgeable and energetic. He worked very hard to get me into the perfect car for me. He answered all of my questions thoroughly.This is my first car purchase that I have done completely on my own. He made the process painless! Also I would like to mention Tim. He went above and beyond securing my financing. These gentleman are a huge asset to your company! I will recommend your dealership to any of my friends and family looking to purchase a car. Keep up the great work! Thank you, Jodie Boehm More

I would recommend our salesman Jarrod Ploof. He was friendly, courteous and very knowledgable. He answered all of our questions and was able to get us into our car the same day we walked in. It was a friendly, courteous and very knowledgable. He answered all of our questions and was able to get us into our car the same day we walked in. It was an excellent experience and given our circumstances I feel we were treated with respect and would definatley recommend Jarrod and the dealership. More