Lia Hyundai of Enfield

Great experience We returned to Lia Hyundai for this most recent purchase because they had the vehicle we wanted AND we had a great experience with the dealership 12 y We returned to Lia Hyundai for this most recent purchase because they had the vehicle we wanted AND we had a great experience with the dealership 12 years ago when we purchased a car. We connected online with Amanda and then met Donshea when we arrived. He was attentive and thorough. More

Great first experience Everyone at the dealership was very friendly and helpful. I would defiantly buy future cars from them. They even worked with me to get the price down Everyone at the dealership was very friendly and helpful. I would defiantly buy future cars from them. They even worked with me to get the price down a little to help with my budget. More

Great Experience Everyone at Lia Hyundai of Enfield was very welcoming. My sales consultant helped me find the best car for my needs, at a price that fit my budget. Th Everyone at Lia Hyundai of Enfield was very welcoming. My sales consultant helped me find the best car for my needs, at a price that fit my budget. Thank you! More

Curt with a tunnel vision for commission Car salesmen no doubt work on commissions, and that's understandable. What makes me incredibly off put from a dealership is when they clearly look aft Car salesmen no doubt work on commissions, and that's understandable. What makes me incredibly off put from a dealership is when they clearly look after only their commission and try and up sell me on vehicles that ultimately don't suit my needs or prices that aren't always competitive. I do want to give credit where it's due, their new car push, pull, or tow incentive was good. However, when I called to inquire about it after a radio add, the first sales person I talked to told me that it only qualified specific new inventory despite the add saying otherwise. When a new employee followed up with me, they admitted to miss information and said the radio ad was correct. The employees should be a united front and clear on what programs they're running. Further, the sales person I worked with, Lisa, was quick to use the xxxxxxof keeping us in the dealer for a long time so we feel more invested and more likely to buy a car. I'm not a fan of that needless wasted time. Her and her manager were curt and heavy handed in pressuring me to make a same day decision despite clearly stating that I was still price shopping. She tried to downplay the fact a bumper on a used car was not secure and practically falling off. It was a 2013 base model priced the same as a certified 2016 base model in better condition at another dealer (which is ultimately what I ended up going with). She mocked the email account that I use when I suspect future spam - my former childhood email acct - in a way that didn't seem like light hearted comradery but rather a judgement despite the hot pink bedazzled stapler, cup holder, phone, etc on her desk, not to mention other subtle digs or know-it-all cadence that I found off putting. The service wasn't egregiously bad, but being bullied into buying a car isn't persuasive for me. I took my business elsewhere. If it's the closest dealer to you or you have a rough trade in where you benefit greatly from their deals, you'll do okay, but it's probably best you look elsewhere if you can. More

Lia Hyundai Review From initial call to my drive away with my new car everyone was super friendly and answered all my questions. Working with Lia Hyundai was painless. From initial call to my drive away with my new car everyone was super friendly and answered all my questions. Working with Lia Hyundai was painless. More

Attempted to negotiate an offer I was very disappointed with the "quality" of service Lia Hyundai of Enfield provided to my husband. We live a little over an hour away and he had rea I was very disappointed with the "quality" of service Lia Hyundai of Enfield provided to my husband. We live a little over an hour away and he had reached out about a vehicle and started the process with someone named Jessica, he called and emailed her with the details of the offer. First of all her response came off as rude, and like she was very bad at math, as she was giving us a counter offer higher than what the car is actually valued at. Then when we requested to deal with her manager, she provided us with his contact information and we attempted to call and email and never heard back. Turns out the vehicle we were interested in has since been sold. Car buying is already a frustrating process, and this dealership did not make it any easier. More

They say you can walk-in, but that's a lie! Walked in for an oil change and was denied, although the technicians were just standing around twiddling their thumbs. The service desk male said they Walked in for an oil change and was denied, although the technicians were just standing around twiddling their thumbs. The service desk male said they'd been working all day and wouldn't help. Wish my job let me stop working, before my shift was actually done. Save your time and go elsewhere. More

Great Review As I entered the dealership, I was greeted by the receptionist and Paul. Paul guided me through the process and made it easy for me to grasp. He guide As I entered the dealership, I was greeted by the receptionist and Paul. Paul guided me through the process and made it easy for me to grasp. He guided me through the paperwork process and then allowed me to take the vehicles that I was interested in for a test drive. The turn around time after I submitted my application was fast! I really enjoyed the atmosphere there and how friendly Paul was and helpful. Thank you! More

Knowledgeable and Professional Dealership My wife and I were very happy with our experience at Lia Hyundai. The staff was friendly, knowledgeable and professional. We look forward to conductin My wife and I were very happy with our experience at Lia Hyundai. The staff was friendly, knowledgeable and professional. We look forward to conducting business with this dealership in the future. More

Leasing my first car! Hated to lose my 2003 Elantra, but had no choice! Lisa made the transition easy for me! Never thought I'd lease!! Did and I'm good!! Lisa was SO helpful when it came to my insurance and getting me set Lisa made the transition easy for me! Never thought I'd lease!! Did and I'm good!! Lisa was SO helpful when it came to my insurance and getting me set up! More