
Lia Honda of Kingston
Kingston, NY
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Great customer service! Thank you to Jillayne Mannello & Debra Gambino for squeezing us in for service right before the big blizzard! I appreciate that you took the time to e Thank you to Jillayne Mannello & Debra Gambino for squeezing us in for service right before the big blizzard! I appreciate that you took the time to explain everything to my husband and made recommendations for future work More
Debra Gambino is a great asset of the Kingston Lia Honda dea On March 13 I had a 9am service appt at Lia Honda of Kingston. When I got in my car I found that I had a dead battery. I called Lia customer service On March 13 I had a 9am service appt at Lia Honda of Kingston. When I got in my car I found that I had a dead battery. I called Lia customer service to let them know that I'd be late. Thanks to Debra Lia was still able to fit me in that day. The service was excellent, and when I went to pay, I realized that I had forgotten my wallet. Debra was very understanding and recommended that I call her with my credit card number when I got home, Debra was very helpful! More
Ridgeline Purchase We ordered our new Ridgeline shortly after Lia took over Honda of Kingston. There was some confusion and obfuscation for about 3 weeks until the curr We ordered our new Ridgeline shortly after Lia took over Honda of Kingston. There was some confusion and obfuscation for about 3 weeks until the current management team took over. Once that occurred, we had the beautiful green Ridgeline delivered in just a few days. I only gave Lia Honda 4 stars due to the initial difficulties. I hope to give the new team 5 stars after future dealings with them. I can't say enough about how professional and courteous Anna-Stesia was throughout the entire process. More
Thanks to Honda Service I am a Completely Satisfied Customer Susan Kelly - FiveStar [Service Manager] -- thank you Sue for being such a True Consumer Advocate! ...Thanks and kudos to both You and Lara, I am now Susan Kelly - FiveStar [Service Manager] -- thank you Sue for being such a True Consumer Advocate! ...Thanks and kudos to both You and Lara, I am now a completely satisfied customer of Lia Honda of Kingston. ...I look forward to to continue doing business with you and your outstanding team of service technicians in the future. :-) Lara Bruce - FiveStar [Service Technician] -- thank you so much Lara for the amazing job you did (which I know took five hours at least) to install the "Lighted Running Boards" and "ProPack II" accessories (mats, wheel locks, etc) on my new 2017 Honda Pilot! ....See you for my 5,000-Mile 'A' Service. :-) Thanks guys! Joe Todaro More
excellent service I went for oil change, Radio code recovery and engine noise. Debra Gambino attended me shortly at the front desk and listened to my problems. After wo I went for oil change, Radio code recovery and engine noise. Debra Gambino attended me shortly at the front desk and listened to my problems. After work is done she explained to me the problems and remedy. Debra was very courteous and seems to be knowledgeable. Debra was very easy going and appears always eager to help. More
Service experience Quick service,convenience with appointments. Sue is very knowledgeable and always very helpful at explaining details. Highly recommend Lia Honda of K Quick service,convenience with appointments. Sue is very knowledgeable and always very helpful at explaining details. Highly recommend Lia Honda of Kingston for service. Thank you all !!! More
Very helpful Patient showing us all the amazing features of the CARB exl.flexible in meeting our needs.Very friendly as well to both me and my husband. Patient showing us all the amazing features of the CARB exl.flexible in meeting our needs.Very friendly as well to both me and my husband. More
Sue Kelly is the Best!! As you can see from the title Sue Kelly is the best! We have two Honda Accords and she is the go-to-person at Lia Honda of Kingston at 708 Broadway. S As you can see from the title Sue Kelly is the best! We have two Honda Accords and she is the go-to-person at Lia Honda of Kingston at 708 Broadway. She is knowledgeable, very accommodating, and pleasant to work with. She is definitely an asset to Lia Honda's business!!!! More
Review of service experience I just want to tell you if you don't already know that Sue Kelly is a fabulous employee who is always polite and helpful and her knowledge and experie I just want to tell you if you don't already know that Sue Kelly is a fabulous employee who is always polite and helpful and her knowledge and experience at Honda unsurpassed. She is an invaluable employee whom customers love and she is one of the reasons I keep coming back to Honda for the servicing of my vehicles. More
Honda is the best! I own two Hondas and without Sue Kelly's help I'd be lost. Her knowledge of Hondas is unmatched. She is polite, professional, knowledgeable and frie I own two Hondas and without Sue Kelly's help I'd be lost. Her knowledge of Hondas is unmatched. She is polite, professional, knowledgeable and friendly. She even had a treat for my schnauzer! More