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Lia Honda of Kingston

Kingston, NY

4.9
1,036 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,036 reviews

July 18, 2020

AC repair Sue Kelly is the best. She is always pleasant and makes you feel like family. We always get an honest evaluation and never feel pressured . More

by gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jul 20, 2020 -

Lia Honda of Kingston responded

Gina, thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

July 15, 2020

Excellent service. Staff was great, staff went out of their way to make my visit as comfortable as possible. I would recommend Lia Honda to all my family and friends. More

by Allencivil
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jul 17, 2020 -

Lia Honda of Kingston responded

Allen, thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

July 12, 2020

I have had really great experiences in the service department. Keith Halstead and Sue Kelly are knowledgeable and helpful. I like the new waiting area. More

by Dwhiteman133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Halstead, Sue Kelly
Jul 13, 2020 -

Lia Honda of Kingston responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your vehicle service and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

July 07, 2020

Great service I had my oil changed recently... and showed service tech..... Robert monson...the issue I had with pothole this spring with tiresi..had tire and wheel More

by Skisean13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert monson
Jul 09, 2020 -

Lia Honda of Kingston responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

July 02, 2020

Excellent Service I recently bought my 8th Honda. I have always used Honda Service for all my cars. I have had nothing but wonderful service with Honda In Kingston. I l More

by Ginny76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Matt Panaro
Jul 02, 2020 -

Lia Honda of Kingston responded

We appreciate your business enjoy your beautiful Honda.

June 29, 2020

Very bad service Mr Ross charged $5 thousand dollars for extended warranty and I am trying to cancel because is of no use to me and Honda has been very unprofessional and are trying to avoid my request, the More

by Luisredrovan
Recommend Dealer
No
Employees Worked With
Ross Hubert
Jul 01, 2020 -

Lia Honda of Kingston responded

Luisredrovan,  I understand you want to cancel your warranty on your recent vehicle purchase.  As stated clearly in verbal and written form many times, you may cancel the warranty but I need a copy of the federal odometer statement.  You can send me this in email at mpanaro@liacars.com.  Thank you, Matt Panaro General Manager

Jul 09, 2020 -

Luisredrovan responded

This person blocked me on email

June 18, 2020

Sue Kelly is great. Alway's a pleasant and courteous visit when dealing with Sue Kelly. I've dealt with her since she was at Honda of Kingston. I arrived early and she ca More

by snapperearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jun 18, 2020 -

Lia Honda of Kingston responded

Thank you so much for your wonderful feedback! Your safety is of the utmost importance to us, and we are delighted to know that Sue took exceptional care of you throughout the entirety of your visit! It is our pleasure to serve you in any way possible. Please let us know how Sue and the team may be of further assistance to you in the future!

June 16, 2020

Excellence Experience Following great service for our 2010 Honda Accord from Lia Honda, Kingston, NY, just purchased our new Honda Insight Hybrid, and recommend this dealer More

by Harry OR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Torri, Matt Panaro
Jun 18, 2020 -

Lia Honda of Kingston responded

Harry, Thank you so much for your wonderful review and for continuing to choose Lia Honda of Kingston! We are thrilled that our team could provide you with the best car-buying experience that you have had yet! We warmly congratulate you on your new vehicle, and we hope to continue serving you and your automotive needs for years to come!

June 09, 2020

Went in for a oil change and left with a new car. Lia Honda of Kingston's deals were fantastic. Always a place I can trust to get me the best deal. Matt has been my "go to" guy for 6 cars, he turned me More

by Deb T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martino *****, Matt Panaro
Jun 11, 2020 -

Lia Honda of Kingston responded

Deb, Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are thrilled that John could get you into an awesome, new vehicle! We are so excited for you to enjoy your new ride. Please drive safely, and do not hesitate to let us know how our team may serve you again!

June 08, 2020

LIA HONDA OF KINGSTON IS OUTSTANDING!! Jared Stoutenburg, Sue Kelly, Debbie Gambino and ALL the folks at the dealership are SUPER friendly, professional and pleasant. The dealership is nea More

by BOB MAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Debbie Gambino, Jared Stoutenburg
Jun 11, 2020 -

Lia Honda of Kingston responded

Bob, Thank you so much for your amazing review! We are so appreciative of your business, and we are honored that the quality of our work consistently meets your satisfaction! Offering thorough service and unbeatable deals is always our goal, and we look forward to continuing to provide you and your vehicle with our best care in the future! Thank you again for your very kind words!

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